TG5511_6511_6521BX(e).book Page 46 Tuesday, June 8, 2010 9:17 AM
Useful Information
Problem | Cause/solution |
I cannot operate the answering | L The remote access code is not set. Set the |
system remotely. | remote access code (page 34). |
| L You are entering the wrong remote access |
| code. If you have forgotten your remote |
| access code, enter the remote access code |
| setting to check your current code (page 34). |
| L Press each key firmly. |
| L The answering system is turned off. Turn it on |
| (page 35). |
The unit does not record new | L The answering system is turned off. Turn it on |
messages. | (page 31). |
| L The message memory is full. Erase unwanted |
| messages (page 32). |
| L The recording time is set to “Greeting |
| Only”. Change the setting (page 36). |
| L If your own greeting message is not recorded |
| properly, callers are unable to leave a |
| message. Record your own greeting message |
| again (page 32). |
| L If you subscribe to a voice mail service, |
| messages are recorded by your service |
| provider/telephone company, not your |
| telephone. Change the unit’s number of rings |
| setting or contact your service provider/ |
| telephone company (page 35). |
|
|
Liquid damage |
|
|
|
Problem | Cause/solution |
Liquid or other form of moisture | L Disconnect the AC adaptor and telephone line |
has entered the handset/base | cord from the base unit. Remove the batteries |
unit. | from the handset and leave to dry for at least |
| 3 days. After the handset/base unit are |
| completely dry, reconnect the AC adaptor and |
| telephone line cord. Insert the batteries and |
| charge fully before use. If the unit does not |
| work properly, contact an authorised service |
| centre. |
Caution:
LTo avoid permanent damage, do not use a microwave oven to speed up the drying process.
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