Panasonic KX-TEM824, KX-TES824 user manual Customising Your Phone

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1.9 Using a Display Proprietary Telephone

•New information of calls that you did not answer will be displayed first.

•Information of answered calls is logged as old (already viewed) information.

•A Caller ID Indication—Personal/Common button can be used to:

–Inform you of calls logged in your personal area or the common area,

–Store the information of an incoming call during a conversation, and

–View caller information while on-hook and call back a caller whose information is stored in your personal area or the common area.

•A Caller ID Selection—Personal/Common button can be used to:

–Display and cycle through the information of an incoming call during a conversation, while receiving a call, or while viewing caller information,

–Display the number of logged calls while on-hook, and

–Inform you that the personal or common area call log is full.

•If a Caller ID Indication—Common button is not assigned to any PT when calls arrive at multiple PTs or via the DISA Intercept Routing feature, caller information will be logged in the personal area of the PT that is connected to the lowest-numbered jack on the PBX, and a Caller ID Indication—Personal button will light.

•Even if you answer a call, you can log the caller's information by pressing the Caller ID Indication button during the conversation.

•You can lock your personal area call log (including caller information with associated voice messages) so that other extensions cannot access your logged information. Refer to "1.5.3 Preventing Other People from Using Your Telephone (Extension Lock)".

•Caller information is also logged for unscreened transferred calls, even if not answered. In this case, the caller information will be logged in the final destination's personal area.

Customising Your Phone

3.1.3 Customising the Buttons

Create or edit a Caller ID Indication—Personal button, Caller ID Indication—Common button, Caller ID Selection—Personal button, Caller ID Selection—Common button, or Message button.

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Contents KX-TES824 Feature Highlights Using Voice Messaging Built-in Voice Message BVThis manual Safety Instructions Important InformationHttp//doc.panasonic.de Page For Future Reference Table of Contents Feature Number Table 147 Control Features 112Troubleshooting 144 106Page Section Operation Before Operating a Telephone Before Operating a TelephoneIcon Descriptions ExamplesRestrictions Your Extension NumberAccount code  When You Use a Panasonic Proprietary Telephone Fixed ButtonsCustomised Buttons Customised Button Function How to Follow the Steps Calling Other ExtensionsThis diagram shows devices that can be connected Connection ExampleCalling Other Extensions Making CallsBasic Calling To call another extension Intercom CallCalling an Outside Party To call the operator Operator CallTo select a specified outside CO line To select an idle unassigned outside CO lineEmergency Call Using an Account Code Account Code Entry Account codeUsing a One-touch Button One-touch Dialling Easy DiallingTo confirm To store a phone numberTo dial Personal speed Dialling noUsing Numbers Stored in the PBX System Speed Dialling Dialling a Preset Number by Going Off-hook Hot LineQuick dialling no Using a Preprogrammed Number Quick DiallingTo set/cancel Automatic Redial RediallingTo dial automatically Automatic Redial To save To answer a callback ring set for a busy extension When the Dialled Party is Busy or There is No AnswerReserving a Busy Line Automatic Callback Busy Camp-on To cancel the callback ring Automatic Callback Busy Cancel To answer a callback ring set for a busy outside CO lineTo leave/cancel a message waiting indication Leaving a Message Waiting Indication While on-hook To lock/unlock message waiting indications Lock codeExample Joining an Existing Call Executive Busy OverrideTo join an outside CO line call To join an intercom call To leave the conference callCalling an Extension That Is Refusing Calls DND Override While hearing the DND toneSwitching the Calling Method Alternate Calling-Ring/ Voice To switch the calling methodPassword ExtensionTo call an extension From an Outside TelephoneTo call an outside party Outside Phone noCustomising Your System Line Preference-Incoming Receiving CallsAnswering Calls Alternate Receiving-Ring/VoiceAnswering Hands-free Hands-free Answerback Red on SetExtension no. Directed Answering a Call Ringing at Another Telephone Call PickupAnswering a Call from Another Telephone Call Pickup TAM extension noPrevent Allow Tone Off-hook Enter Enter 1 to prevent Enter # Transferring to an Extension within the PBX During a ConversationTransferring a Call Call Transfer To transferOutside CO Line access noTransferring to an Outside Destination To hold General Call Hold Holding a CallHolding To hold Exclusive Call HoldHeld line no Hold Mode Change proprietary telephone PT onlyTo retrieve a call Call Hold Retrieve Flashing green at moderate speed You have a call on hold.To retrieve Call Park Retrieve Holding in a System Parking Zone Call ParkTo park a call Parking zone noTalking to 2 Parties Alternately Call Splitting Answering Call Waiting Answering Call Waiting in the PBXTo hold the current call and then talk to the new party Answering Call Waiting from the Telephone Company Type SelectionTo disconnect one party and then talk to the other Talking to Multiple Parties ConferenceTo establish a 3-party conference call To leave a 3-party conference call Leaving a Conference Call Unattended Conference To return while others are talkingTo establish a 5-party conference call To disconnect a 5-party conference call Desired Phone noMuting a Microphone Microphone Mute Flashing red slowly MuteUsing the Headset Headset Operation To talk using the headsetIf the other party has difficulty hearing you To switch from the handset to hands-free modeTo switch from hands-free mode to the handset If the other party reports that your voice echoesChanging the Dialling Mode Pulse to Tone Conversion Phone no Desired noBefore Leaving Your Desk Forwarding Your Calls Call Forwarding FWDTo set/cancel from another extension OutsideFlashing red slowly FWD mode Message no To cancelTo set At Ext %%% Extension numberDisplay PT To lock/unlock Leaving a Group Log-in/Log-out To set Log-in/Log-outUsing Voice Messaging Built-in Voice Message BV Leaving one’s deskTo record Call LogTo play back To eraseForwarding Your Calls to Built-in Voice Message Press FWD/DND Enter required numberTo leave a voice message in the common message area Leaving, Playing, or Erasing Voice MessagesTo leave a voice message in a users personal message area To leave a voice message using Direct Message Press MessageTo play back all voice messages in a voice message area To erase all voice messages in a voice message areaTo erase the message* 1 Dial Tone Dial Tone Customising Your PhonePaging Making/Answering a Paging AnnouncementPaging Paging and then Transferring a Call Press Transfer or Enter required numberTo refuse/accept paging announcements Paging Deny Answering/Denying a Paging AnnouncementTo answer Hour/minute Setting the Telephone According to Your NeedsSetting the Alarm Timed Reminder To stop the alarm Refusing Incoming Calls Do Not Disturb DND Receiving Call Waiting To set/cancel for outside CO line callsTo set/cancel for intercom/doorphone calls Prevent Allow Tone Turning on the Background Music BGM Set Tone Cancel Checking the Time Service Mode All messages left by other extensions will be cleared To monitor through a doorphone Monitoring a Room Room MonitorTo monitor To stop a monitor temporarily while on-hook To cancel a monitorTo talk with a person in the monitored room Calling to and from a Doorphone Doorphone Call Using User-supplied EquipmentIf a Doorphone/Door Opener is Connected From an extension that is on a call with a doorphone From an enabled extensionOpening a Door Door Open Door opener noIf a Host PBX is Connected Accessing External Services External Feature Access EFADesired service 6code If a Voice Processing System is Connected Voice mailTo listen to messages To transfer a call to a mailbox APT Integration onlyPrivate mode  To set/cancel the LCS passwordHands-free mode  Screening Calls Live Call Screening LCSTo cancel LCS To set LCSMonitoring Call Operation FlowchartAnswer Flashing green slowly Monitoring.*2 Recording a Conversation 2-way RecordTo record into your mailbox To record into another mailbox 2-way Transfer To check the number of logged calls Using a Display Proprietary TelephoneCalling with the Incoming Call Log To view caller information and call back a caller To erase caller informationTone Press Message To erase all caller information in the personal area Customising Your Phone Section Operator/Manager Operation Control Features Locking Other Extensions Remote Extension LockTo confirm the current time service mode Switching the Time Service Mode Time ServiceTo change the time service mode manually Red on Set Hour/minute Display PT 117 Enter Enter 2 to disregard Enter # Recording, Playing, or Erasing Common BV Outgoing Messages Common BV OGM noEnter Enter # Changing System Settings Using Programming Mode Outgoing Message OGM for To play OGMs for 3-level AA123 Control Features Section Customising Your Phone & PBX Customising Your Phone Personal Programming Customising Your Phone Personal ProgrammingProgramme Number Setting No line Changing Personal Settings Using Programming ModeSetting Features Ringing lineTone Clearing FeaturesHands-free mode Call Waiting Tone Type SelectionYou can confirm your jack and extension number Customising the Buttons Button Programmable Button Programming Input1234 To confirm a button setting To clear a button settingManaging Call Logs RequirementsViewing, Printing, and Clearing Call Logs List Customising Your PBX System ProgrammingProgramming Information Fixed Button KX-T7730/KX-T7735 Function Procedure System Programming System Speed Dialling NumberSystem Speed Dialling Name Disa Security CodeDisa Security Code Digits Alphabet mode/ Numeral mode Entering CharactersCustomising Your PBX System Programming Section Appendix Toll restriction is activated. TroubleshootingTroubleshooting Want to prevent a number that is stored Forgot my extension passwordOther party has set Data Line Security. Memory from being displayedWhen the power is turned back on Problem Remedy Want to confirm my extension numberPower failure has occurred When a power failure occurs Date and/or time are not correctFeature Number Table Feature Number TableFeature Number Table Feature Number Table Feature Number Table Feature Number Table Feature Number Table Feature While dialling or talking Numbering Feature When the extension is on-hook Numbering While On-hook Identifying TonesIdentifying Tones Ring Tone PatternsDoorphone Chime Patterns Tone When Going Off-hookDial Tones When Making Calls While Off-hookTone 3 Hold Alarm Tone When Talking to an Outside PartyWhen Setting the Features or Programming Confirmation TonesIdentifying Tones Index Numerics Intercom Pause Your Extension Number Index Copyright PSQX3082ZA KK1004MN0
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KX-TEM824, KX-TES824 specifications

The Panasonic KX-TES824 and KX-TEM824 are highly regarded in the realm of business telecommunication systems, particularly for small to medium-sized enterprises seeking reliability and a feature-rich experience. These Panasonic systems stand out due to their advanced functionalities, robust performance, and exceptional scalability, making them ideal choices for organizations looking to streamline their communications.

Both the KX-TES824 and KX-TEM824 facilitate a hybrid system that supports both analog and digital telephones, allowing users the flexibility to choose the type of phones that best suit their needs. The systems can accommodate up to 24 extensions, with the KX-TEM824 providing the added benefit of additional trunk lines. This scalability ensures that as a business grows, adding more lines and extensions is a straightforward process.

Key features include integrated voicemail capabilities, which can enhance customer service and streamline internal communication. The voicemail system allows for features like voicemail-to-email, ensuring prompt responses to messages. The KX-TEM824 additionally supports more sophisticated communication options with digital integration for advanced user functionalities.

The KX-TES824 and KX-TEM824 systems are equipped with built-in Caller ID and call waiting features, contributing to improved call management. The automated attendant function is another significant aspect, as it enables businesses to direct calls efficiently without needing a dedicated receptionist, thus saving costs and enhancing productivity.

VoIP support is a critical component of the KX-TEM824, enabling users to harness the advantages of Voice over Internet Protocol technology. This feature not only lowers communication costs but also improves call quality. Moreover, the systems support diverse network configurations, making installation and integration into existing infrastructures seamless.

In terms of user interface, both systems boast an intuitive programming menu that can be accessed via the telephone handset. This allows users to customize their settings, modify extensions, and manage features without the need for specialized training.

Multiple call handling options, music-on-hold functionalities, and intercom features further enhance the user experience. The KX-TES824 and KX-TEM824 are designed with reliability in mind, equipped to endure the demanding environment of business operations.

Overall, the Panasonic KX-TES824 and KX-TEM824 represent a powerful solution for business communications, offering versatility, ease of use, and the technological edge needed to thrive in today’s competitive landscape.
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