Panasonic KX-TEM824, KX-TES824 user manual Table of Contents

Page 8

Table of Contents

 

1 Operation

11

1.1

Before Operating a Telephone

12

1.1.1

Before Operating a Telephone

12

1.2

Making Calls

20

1.2.1

Basic Calling

20

1.2.2

Easy Dialling

25

1.2.3

Redialling

29

1.2.4

When the Dialled Party is Busy or There is No Answer

31

1.2.5

Switching the Calling Method (Alternate Calling—Ring/Voice)

39

1.2.6

Using Your Calling Privileges at Another Extension (Walking COS)

40

1.2.7

Accessing Another Party Directly from Outside (Direct Inward System Access [DISA])

41

1.3

Receiving Calls

44

1.3.1

Answering Calls

44

1.3.2

Answering Hands-free (Hands-free Answerback)

45

1.3.3

Answering a Call Ringing at Another Telephone (Call Pickup)

46

1.4

During a Conversation

48

1.4.1

Transferring a Call (Call Transfer)

48

1.4.2

Holding a Call

50

1.4.3

Talking to 2 Parties Alternately (Call Splitting)

53

1.4.4

Answering Call Waiting

54

1.4.5

Talking to Multiple Parties (Conference)

57

1.4.6

Muting a Microphone (Microphone Mute)

62

1.4.7

Using the Headset (Headset Operation)

63

1.4.8

Talking to Another Party without Lifting the Handset (Hands-free Operation)

64

1.4.9

Changing the Dialling Mode (Pulse to Tone Conversion)

65

1.5

Before Leaving Your Desk

66

1.5.1

Forwarding Your Calls (Call Forwarding [FWD])

66

1.5.2

Showing a Message on the Caller's Telephone Display (Absent Message)

69

1.5.3

Preventing Other People from Using Your Telephone (Extension Lock)

71

1.5.4

Leaving a Group (Log-in/Log-out)

72

1.5.5

Using Voice Messaging (Built-in Voice Message [BV])

73

1.6

Making/Answering a Paging Announcement

82

1.6.1

Paging

82

1.6.2

Answering/Denying a Paging Announcement

84

1.7

Setting the Telephone According to Your Needs

85

1.7.1

Setting the Alarm (Timed Reminder)

85

1.7.2

Refusing Incoming Calls (Do Not Disturb [DND])

87

1.7.3

Receiving Call Waiting

88

1.7.4

Preventing Other People from Joining Your Conversation (Executive Busy Override Deny)

89

1.7.5

Turning on the Background Music (BGM)

90

1.7.6

Protecting Your Line against Notification Tones (Data Line Security)

91

1.7.7

Checking the Time Service Mode

92

1.7.8

Clearing Features Set at Your Extension (Extension Feature Clear)

93

1.7.9

Monitoring a Room (Room Monitor)

94

1.8

Using User-supplied Equipment

96

1.8.1

If a Doorphone/Door Opener is Connected

96

1.8.2

If a Host PBX is Connected

98

8

User Manual

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Contents KX-TES824 Feature Highlights Using Voice Messaging Built-in Voice Message BVThis manual Safety Instructions Important InformationHttp//doc.panasonic.de Page For Future Reference Table of Contents Control Features 112 Troubleshooting 144Feature Number Table 147 106Page Section Operation Before Operating a Telephone Before Operating a TelephoneExamples RestrictionsIcon Descriptions Your Extension NumberAccount code  When You Use a Panasonic Proprietary Telephone Fixed ButtonsCustomised Buttons Customised Button Function How to Follow the Steps Calling Other ExtensionsThis diagram shows devices that can be connected Connection ExampleMaking Calls Basic CallingCalling Other Extensions To call another extension Intercom CallCalling an Outside Party To call the operator Operator CallTo select a specified outside CO line To select an idle unassigned outside CO lineEmergency Call Using an Account Code Account Code Entry Account codeUsing a One-touch Button One-touch Dialling Easy DiallingTo store a phone number To dialTo confirm Personal speed Dialling noUsing Numbers Stored in the PBX System Speed Dialling Dialling a Preset Number by Going Off-hook Hot LineQuick dialling no Using a Preprogrammed Number Quick DiallingTo set/cancel Automatic Redial RediallingTo dial automatically Automatic Redial To save To answer a callback ring set for a busy extension When the Dialled Party is Busy or There is No AnswerReserving a Busy Line Automatic Callback Busy Camp-on To cancel the callback ring Automatic Callback Busy Cancel To answer a callback ring set for a busy outside CO lineTo leave/cancel a message waiting indication Leaving a Message Waiting Indication While on-hook To lock/unlock message waiting indications Lock codeExample Joining an Existing Call Executive Busy OverrideTo join an outside CO line call To join an intercom call To leave the conference callCalling an Extension That Is Refusing Calls DND Override While hearing the DND toneSwitching the Calling Method Alternate Calling-Ring/ Voice To switch the calling methodPassword ExtensionTo call an extension From an Outside TelephoneTo call an outside party Outside Phone noCustomising Your System Receiving Calls Answering CallsLine Preference-Incoming Alternate Receiving-Ring/VoiceAnswering Hands-free Hands-free Answerback Red on SetAnswering a Call Ringing at Another Telephone Call Pickup Answering a Call from Another Telephone Call PickupExtension no. Directed TAM extension noPrevent Allow Tone Off-hook Enter Enter 1 to prevent Enter # During a Conversation Transferring a Call Call TransferTransferring to an Extension within the PBX To transferOutside CO Line access noTransferring to an Outside Destination Holding a Call HoldingTo hold General Call Hold To hold Exclusive Call HoldHold Mode Change proprietary telephone PT only To retrieve a call Call Hold RetrieveHeld line no Flashing green at moderate speed You have a call on hold.Holding in a System Parking Zone Call Park To park a callTo retrieve Call Park Retrieve Parking zone noTalking to 2 Parties Alternately Call Splitting Answering Call Waiting Answering Call Waiting in the PBXTo hold the current call and then talk to the new party Answering Call Waiting from the Telephone Company Type SelectionTo disconnect one party and then talk to the other Talking to Multiple Parties ConferenceTo establish a 3-party conference call To leave a 3-party conference call Leaving a Conference Call Unattended Conference To return while others are talkingTo establish a 5-party conference call To disconnect a 5-party conference call Desired Phone noMuting a Microphone Microphone Mute Flashing red slowly MuteUsing the Headset Headset Operation To talk using the headsetTo switch from the handset to hands-free mode To switch from hands-free mode to the handsetIf the other party has difficulty hearing you If the other party reports that your voice echoesChanging the Dialling Mode Pulse to Tone Conversion Phone no Desired noBefore Leaving Your Desk Forwarding Your Calls Call Forwarding FWDTo set/cancel from another extension OutsideFlashing red slowly FWD mode To cancel To setMessage no At Ext %%% Extension numberDisplay PT To lock/unlock Leaving a Group Log-in/Log-out To set Log-in/Log-outUsing Voice Messaging Built-in Voice Message BV Leaving one’s deskTo record Call LogTo play back To eraseForwarding Your Calls to Built-in Voice Message Press FWD/DND Enter required numberTo leave a voice message in the common message area Leaving, Playing, or Erasing Voice MessagesTo leave a voice message in a users personal message area To leave a voice message using Direct Message Press MessageTo play back all voice messages in a voice message area To erase all voice messages in a voice message areaTo erase the message* 1 Dial Tone Dial Tone Customising Your PhonePaging Making/Answering a Paging AnnouncementPaging Paging and then Transferring a Call Press Transfer or Enter required numberTo refuse/accept paging announcements Paging Deny Answering/Denying a Paging AnnouncementTo answer Hour/minute Setting the Telephone According to Your NeedsSetting the Alarm Timed Reminder To stop the alarm Refusing Incoming Calls Do Not Disturb DND Receiving Call Waiting To set/cancel for outside CO line callsTo set/cancel for intercom/doorphone calls Prevent Allow Tone Turning on the Background Music BGM Set Tone Cancel Checking the Time Service Mode All messages left by other extensions will be cleared To monitor through a doorphone Monitoring a Room Room MonitorTo monitor To stop a monitor temporarily while on-hook To cancel a monitorTo talk with a person in the monitored room Calling to and from a Doorphone Doorphone Call Using User-supplied EquipmentIf a Doorphone/Door Opener is Connected From an enabled extension Opening a Door Door OpenFrom an extension that is on a call with a doorphone Door opener noIf a Host PBX is Connected Accessing External Services External Feature Access EFADesired service 6code If a Voice Processing System is Connected Voice mailTo listen to messages To transfer a call to a mailbox APT Integration onlyTo set/cancel the LCS password Hands-free mode Private mode  Screening Calls Live Call Screening LCSTo cancel LCS To set LCSMonitoring Call Operation FlowchartAnswer Flashing green slowly Monitoring.*2 Recording a Conversation 2-way RecordTo record into your mailbox To record into another mailbox 2-way Transfer To check the number of logged calls Using a Display Proprietary TelephoneCalling with the Incoming Call Log To view caller information and call back a caller To erase caller informationTone Press Message To erase all caller information in the personal area Customising Your Phone Section Operator/Manager Operation Control Features Locking Other Extensions Remote Extension LockTo confirm the current time service mode Switching the Time Service Mode Time ServiceTo change the time service mode manually Red on Set Hour/minute Display PT 117 Enter Enter 2 to disregard Enter # Recording, Playing, or Erasing Common BV Outgoing Messages Common BV OGM noEnter Enter # Changing System Settings Using Programming Mode Outgoing Message OGM for To play OGMs for 3-level AA123 Control Features Section Customising Your Phone & PBX Customising Your Phone Personal Programming Customising Your Phone Personal ProgrammingChanging Personal Settings Using Programming Mode Setting FeaturesProgramme Number Setting No line Ringing lineClearing Features Hands-free modeTone Call Waiting Tone Type SelectionYou can confirm your jack and extension number Customising the Buttons Button Programmable Button Programming Input1234 To confirm a button setting To clear a button settingManaging Call Logs RequirementsViewing, Printing, and Clearing Call Logs List Customising Your PBX System ProgrammingProgramming Information Fixed Button KX-T7730/KX-T7735 Function Procedure System Programming System Speed Dialling NumberSystem Speed Dialling Name Disa Security CodeDisa Security Code Digits Alphabet mode/ Numeral mode Entering CharactersCustomising Your PBX System Programming Section Appendix Toll restriction is activated. TroubleshootingTroubleshooting Forgot my extension password Other party has set Data Line Security.Want to prevent a number that is stored Memory from being displayedProblem Remedy Want to confirm my extension number Power failure has occurred When a power failure occursWhen the power is turned back on Date and/or time are not correctFeature Number Table Feature Number TableFeature Number Table Feature Number Table Feature Number Table Feature Number Table Feature Number Table Feature While dialling or talking Numbering Feature When the extension is on-hook Numbering Identifying Tones Identifying TonesWhile On-hook Ring Tone PatternsDoorphone Chime Patterns Tone When Going Off-hookDial Tones When Making Calls While Off-hookWhen Talking to an Outside Party When Setting the Features or ProgrammingTone 3 Hold Alarm Tone Confirmation TonesIdentifying Tones Index Numerics Intercom Pause Your Extension Number Index Copyright PSQX3082ZA KK1004MN0
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KX-TEM824, KX-TES824 specifications

The Panasonic KX-TES824 and KX-TEM824 are highly regarded in the realm of business telecommunication systems, particularly for small to medium-sized enterprises seeking reliability and a feature-rich experience. These Panasonic systems stand out due to their advanced functionalities, robust performance, and exceptional scalability, making them ideal choices for organizations looking to streamline their communications.

Both the KX-TES824 and KX-TEM824 facilitate a hybrid system that supports both analog and digital telephones, allowing users the flexibility to choose the type of phones that best suit their needs. The systems can accommodate up to 24 extensions, with the KX-TEM824 providing the added benefit of additional trunk lines. This scalability ensures that as a business grows, adding more lines and extensions is a straightforward process.

Key features include integrated voicemail capabilities, which can enhance customer service and streamline internal communication. The voicemail system allows for features like voicemail-to-email, ensuring prompt responses to messages. The KX-TEM824 additionally supports more sophisticated communication options with digital integration for advanced user functionalities.

The KX-TES824 and KX-TEM824 systems are equipped with built-in Caller ID and call waiting features, contributing to improved call management. The automated attendant function is another significant aspect, as it enables businesses to direct calls efficiently without needing a dedicated receptionist, thus saving costs and enhancing productivity.

VoIP support is a critical component of the KX-TEM824, enabling users to harness the advantages of Voice over Internet Protocol technology. This feature not only lowers communication costs but also improves call quality. Moreover, the systems support diverse network configurations, making installation and integration into existing infrastructures seamless.

In terms of user interface, both systems boast an intuitive programming menu that can be accessed via the telephone handset. This allows users to customize their settings, modify extensions, and manage features without the need for specialized training.

Multiple call handling options, music-on-hold functionalities, and intercom features further enhance the user experience. The KX-TES824 and KX-TEM824 are designed with reliability in mind, equipped to endure the demanding environment of business operations.

Overall, the Panasonic KX-TES824 and KX-TEM824 represent a powerful solution for business communications, offering versatility, ease of use, and the technological edge needed to thrive in today’s competitive landscape.
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