Panasonic KX-TES824 When Talking to an Outside Party, When Setting the Features or Programming

Page 159

4.3 Identifying Tones

Tone 3 (Hold Alarm Tone)

15 s

 

A call has been on hold for longer than the specified time.

When Talking to an Outside Party

Warning Tone

 

1 s

This tone is sent 15 seconds

 

 

 

 

 

 

before the specified time for

 

 

 

 

 

 

disconnection.

 

 

 

 

 

 

When Setting the Features or Programming

Confirmation Tones

Tone 1

1 s

The feature was set successfully, or the Extension Lock feature was set or cancelled.

Tone 2

The new feature setting was the same as the previous setting, or certain features were successfully performed or accessed (e.g., Call Hold, Automatic Callback Busy).

Tone 3

Before the following features activate:

• Retrieving a held call

• Picking up another call

• Establishing a conference call

• Paging/Answering a paging announcement

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Contents KX-TES824 Using Voice Messaging Built-in Voice Message BV Feature HighlightsThis manual Important Information Safety InstructionsHttp//doc.panasonic.de Page For Future Reference Table of Contents 106 Control Features 112Troubleshooting 144 Feature Number Table 147Page Section Operation Before Operating a Telephone Before Operating a TelephoneYour Extension Number ExamplesRestrictions Icon DescriptionsAccount code  Fixed Buttons When You Use a Panasonic Proprietary TelephoneCustomised Buttons Customised Button Function Calling Other Extensions How to Follow the StepsConnection Example This diagram shows devices that can be connectedTo call another extension Intercom Call Making CallsBasic Calling Calling Other ExtensionsTo call the operator Operator Call Calling an Outside PartyTo select an idle unassigned outside CO line To select a specified outside CO lineEmergency Call Account code Using an Account Code Account Code EntryEasy Dialling Using a One-touch Button One-touch DiallingPersonal speed Dialling no To store a phone numberTo dial To confirmDialling a Preset Number by Going Off-hook Hot Line Using Numbers Stored in the PBX System Speed DiallingUsing a Preprogrammed Number Quick Dialling To set/cancelQuick dialling no Redialling To dial automatically Automatic RedialAutomatic Redial To save When the Dialled Party is Busy or There is No Answer Reserving a Busy Line Automatic Callback Busy Camp-onTo answer a callback ring set for a busy extension To answer a callback ring set for a busy outside CO line To cancel the callback ring Automatic Callback Busy CancelLeaving a Message Waiting Indication  To leave/cancel a message waiting indicationWhile on-hook Lock code To lock/unlock message waiting indicationsJoining an Existing Call Executive Busy Override To join an outside CO line callExample To leave the conference call To join an intercom callWhile hearing the DND tone Calling an Extension That Is Refusing Calls DND OverrideTo switch the calling method Switching the Calling Method Alternate Calling-Ring/ VoiceExtension PasswordFrom an Outside Telephone To call an extensionOutside Phone no To call an outside partyCustomising Your System Alternate Receiving-Ring/Voice Receiving CallsAnswering Calls Line Preference-IncomingRed on Set Answering Hands-free Hands-free AnswerbackTAM extension no Answering a Call Ringing at Another Telephone Call PickupAnswering a Call from Another Telephone Call Pickup Extension no. DirectedPrevent Allow Tone Off-hook Enter Enter 1 to prevent Enter # To transfer During a ConversationTransferring a Call Call Transfer Transferring to an Extension within the PBXLine access no Transferring to an Outside DestinationOutside CO To hold Exclusive Call Hold Holding a CallHolding To hold General Call HoldFlashing green at moderate speed You have a call on hold. Hold Mode Change proprietary telephone PT onlyTo retrieve a call Call Hold Retrieve Held line noParking zone no Holding in a System Parking Zone Call ParkTo park a call To retrieve Call Park RetrieveTalking to 2 Parties Alternately Call Splitting Answering Call Waiting in the PBX Answering Call WaitingTo hold the current call and then talk to the new party Type Selection Answering Call Waiting from the Telephone CompanyTalking to Multiple Parties Conference To establish a 3-party conference callTo disconnect one party and then talk to the other To leave a 3-party conference call To return while others are talking Leaving a Conference Call Unattended ConferenceTo establish a 5-party conference call Desired Phone no To disconnect a 5-party conference callFlashing red slowly Mute Muting a Microphone Microphone MuteTo talk using the headset Using the Headset Headset OperationIf the other party reports that your voice echoes To switch from the handset to hands-free modeTo switch from hands-free mode to the handset If the other party has difficulty hearing youPhone no Desired no Changing the Dialling Mode Pulse to Tone ConversionForwarding Your Calls Call Forwarding FWD Before Leaving Your DeskOutside To set/cancel from another extensionFlashing red slowly FWD mode At Ext %%% Extension number To cancelTo set Message noDisplay PT To lock/unlock To set Log-in/Log-out Leaving a Group Log-in/Log-outLeaving one’s desk Using Voice Messaging Built-in Voice Message BVCall Log To recordTo erase To play backPress FWD/DND Enter required number Forwarding Your Calls to Built-in Voice MessageLeaving, Playing, or Erasing Voice Messages To leave a voice message in a users personal message areaTo leave a voice message in the common message area Press Message To leave a voice message using Direct MessageTo erase all voice messages in a voice message area To play back all voice messages in a voice message areaTo erase the message* 1 Dial Tone Customising Your Phone Dial ToneMaking/Answering a Paging Announcement PagingPaging Press Transfer or Enter required number Paging and then Transferring a CallAnswering/Denying a Paging Announcement To answerTo refuse/accept paging announcements Paging Deny Setting the Telephone According to Your Needs Setting the Alarm Timed ReminderHour/minute To stop the alarm Refusing Incoming Calls Do Not Disturb DND To set/cancel for outside CO line calls To set/cancel for intercom/doorphone callsReceiving Call Waiting Prevent Allow Tone Turning on the Background Music BGM Set Tone Cancel Checking the Time Service Mode All messages left by other extensions will be cleared Monitoring a Room Room Monitor To monitorTo monitor through a doorphone To cancel a monitor To talk with a person in the monitored roomTo stop a monitor temporarily while on-hook Using User-supplied Equipment If a Doorphone/Door Opener is ConnectedCalling to and from a Doorphone Doorphone Call Door opener no From an enabled extensionOpening a Door Door Open From an extension that is on a call with a doorphoneAccessing External Services External Feature Access EFA Desired service 6codeIf a Host PBX is Connected Voice mail If a Voice Processing System is ConnectedTo transfer a call to a mailbox APT Integration only To listen to messagesScreening Calls Live Call Screening LCS To set/cancel the LCS passwordHands-free mode  Private mode To set LCS To cancel LCSOperation Flowchart AnswerMonitoring Call Recording a Conversation 2-way Record To record into your mailboxFlashing green slowly Monitoring.*2 To record into another mailbox 2-way Transfer Using a Display Proprietary Telephone Calling with the Incoming Call LogTo check the number of logged calls To erase caller information To view caller information and call back a callerTone Press Message To erase all caller information in the personal area Customising Your Phone Section Operator/Manager Operation Locking Other Extensions Remote Extension Lock Control FeaturesSwitching the Time Service Mode Time Service To change the time service mode manuallyTo confirm the current time service mode Red on Set Hour/minute Display PT 117 Enter Enter 2 to disregard Enter # Common BV OGM no Recording, Playing, or Erasing Common BV Outgoing MessagesEnter Enter # Changing System Settings Using Programming Mode To play OGMs for 3-level AA Outgoing Message OGM for123 Control Features Section Customising Your Phone & PBX Customising Your Phone Personal Programming Customising Your Phone Personal ProgrammingRinging line Changing Personal Settings Using Programming ModeSetting Features Programme Number Setting No lineCall Waiting Tone Type Selection Clearing FeaturesHands-free mode ToneYou can confirm your jack and extension number Button Programmable Button Programming Input Customising the Buttons1234 To clear a button setting To confirm a button settingRequirements Managing Call LogsViewing, Printing, and Clearing Call Logs Customising Your PBX System Programming Programming InformationList Fixed Button KX-T7730/KX-T7735 Function Procedure System Speed Dialling Number System ProgrammingDisa Security Code System Speed Dialling NameDisa Security Code Digits Entering Characters Alphabet mode/ Numeral modeCustomising Your PBX System Programming Section Appendix Troubleshooting TroubleshootingToll restriction is activated. Memory from being displayed Forgot my extension passwordOther party has set Data Line Security. Want to prevent a number that is storedDate and/or time are not correct Problem Remedy Want to confirm my extension numberPower failure has occurred When a power failure occurs When the power is turned back onFeature Number Table Feature Number TableFeature Number Table Feature Number Table Feature Number Table Feature Number Table Feature Number Table Feature While dialling or talking Numbering Feature When the extension is on-hook Numbering Ring Tone Patterns Identifying TonesIdentifying Tones While On-hookDoorphone Chime Patterns When Going Off-hook Dial TonesTone While Off-hook When Making CallsConfirmation Tones When Talking to an Outside PartyWhen Setting the Features or Programming Tone 3 Hold Alarm ToneIdentifying Tones Index Numerics Intercom Pause Your Extension Number Index Copyright PSQX3082ZA KK1004MN0
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KX-TEM824, KX-TES824 specifications

The Panasonic KX-TES824 and KX-TEM824 are highly regarded in the realm of business telecommunication systems, particularly for small to medium-sized enterprises seeking reliability and a feature-rich experience. These Panasonic systems stand out due to their advanced functionalities, robust performance, and exceptional scalability, making them ideal choices for organizations looking to streamline their communications.

Both the KX-TES824 and KX-TEM824 facilitate a hybrid system that supports both analog and digital telephones, allowing users the flexibility to choose the type of phones that best suit their needs. The systems can accommodate up to 24 extensions, with the KX-TEM824 providing the added benefit of additional trunk lines. This scalability ensures that as a business grows, adding more lines and extensions is a straightforward process.

Key features include integrated voicemail capabilities, which can enhance customer service and streamline internal communication. The voicemail system allows for features like voicemail-to-email, ensuring prompt responses to messages. The KX-TEM824 additionally supports more sophisticated communication options with digital integration for advanced user functionalities.

The KX-TES824 and KX-TEM824 systems are equipped with built-in Caller ID and call waiting features, contributing to improved call management. The automated attendant function is another significant aspect, as it enables businesses to direct calls efficiently without needing a dedicated receptionist, thus saving costs and enhancing productivity.

VoIP support is a critical component of the KX-TEM824, enabling users to harness the advantages of Voice over Internet Protocol technology. This feature not only lowers communication costs but also improves call quality. Moreover, the systems support diverse network configurations, making installation and integration into existing infrastructures seamless.

In terms of user interface, both systems boast an intuitive programming menu that can be accessed via the telephone handset. This allows users to customize their settings, modify extensions, and manage features without the need for specialized training.

Multiple call handling options, music-on-hold functionalities, and intercom features further enhance the user experience. The KX-TES824 and KX-TEM824 are designed with reliability in mind, equipped to endure the demanding environment of business operations.

Overall, the Panasonic KX-TES824 and KX-TEM824 represent a powerful solution for business communications, offering versatility, ease of use, and the technological edge needed to thrive in today’s competitive landscape.
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