Panasonic KX-TES824, KX-TEM824 user manual Answering Hands-free Hands-free Answerback, Red on Set

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1.3 Receiving Calls

1.3.2Answering Hands-free (Hands-free Answerback)

You can set your proprietary telephone (PT) to answer incoming intercom calls without going off-hook. When an intercom call arrives, you will hear the caller talking without the phone ringing.

No SLT

To set/cancel

PT

While on-hook

Press AUTO ANS/MUTE.

• The AUTO ANS/MUTE button light shows the current status as follows:

Off: Not set

Red on: Set

•This feature is not available for incoming outside (CO) line calls and doorphone calls.

User Manual

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Contents KX-TES824 Using Voice Messaging Built-in Voice Message BV Feature HighlightsThis manual Important Information Safety InstructionsHttp//doc.panasonic.de Page For Future Reference Table of Contents Troubleshooting 144 Control Features 112Feature Number Table 147 106Page Section Operation Before Operating a Telephone Before Operating a TelephoneRestrictions ExamplesIcon Descriptions Your Extension NumberAccount code  Fixed Buttons When You Use a Panasonic Proprietary TelephoneCustomised Buttons Customised Button Function Calling Other Extensions How to Follow the StepsConnection Example This diagram shows devices that can be connectedBasic Calling Making CallsCalling Other Extensions To call another extension Intercom CallTo call the operator Operator Call Calling an Outside PartyTo select an idle unassigned outside CO line To select a specified outside CO lineEmergency Call Account code Using an Account Code Account Code EntryEasy Dialling Using a One-touch Button One-touch DiallingTo dial To store a phone numberTo confirm Personal speed Dialling noDialling a Preset Number by Going Off-hook Hot Line Using Numbers Stored in the PBX System Speed DiallingUsing a Preprogrammed Number Quick Dialling To set/cancelQuick dialling no Redialling To dial automatically Automatic RedialAutomatic Redial To save When the Dialled Party is Busy or There is No Answer Reserving a Busy Line Automatic Callback Busy Camp-onTo answer a callback ring set for a busy extension To answer a callback ring set for a busy outside CO line To cancel the callback ring Automatic Callback Busy CancelLeaving a Message Waiting Indication  To leave/cancel a message waiting indicationWhile on-hook Lock code To lock/unlock message waiting indicationsJoining an Existing Call Executive Busy Override To join an outside CO line callExample To leave the conference call To join an intercom callWhile hearing the DND tone Calling an Extension That Is Refusing Calls DND OverrideTo switch the calling method Switching the Calling Method Alternate Calling-Ring/ VoiceExtension PasswordFrom an Outside Telephone To call an extensionOutside Phone no To call an outside partyCustomising Your System Answering Calls Receiving CallsLine Preference-Incoming Alternate Receiving-Ring/VoiceRed on Set Answering Hands-free Hands-free AnswerbackAnswering a Call from Another Telephone Call Pickup Answering a Call Ringing at Another Telephone Call PickupExtension no. Directed TAM extension noPrevent Allow Tone Off-hook Enter Enter 1 to prevent Enter # Transferring a Call Call Transfer During a ConversationTransferring to an Extension within the PBX To transferLine access no Transferring to an Outside DestinationOutside CO Holding Holding a CallTo hold General Call Hold To hold Exclusive Call HoldTo retrieve a call Call Hold Retrieve Hold Mode Change proprietary telephone PT onlyHeld line no Flashing green at moderate speed You have a call on hold.To park a call Holding in a System Parking Zone Call ParkTo retrieve Call Park Retrieve Parking zone noTalking to 2 Parties Alternately Call Splitting Answering Call Waiting in the PBX Answering Call WaitingTo hold the current call and then talk to the new party Type Selection Answering Call Waiting from the Telephone CompanyTalking to Multiple Parties Conference To establish a 3-party conference callTo disconnect one party and then talk to the other To leave a 3-party conference call To return while others are talking Leaving a Conference Call Unattended ConferenceTo establish a 5-party conference call Desired Phone no To disconnect a 5-party conference callFlashing red slowly Mute Muting a Microphone Microphone MuteTo talk using the headset Using the Headset Headset OperationTo switch from hands-free mode to the handset To switch from the handset to hands-free modeIf the other party has difficulty hearing you If the other party reports that your voice echoesPhone no Desired no Changing the Dialling Mode Pulse to Tone ConversionForwarding Your Calls Call Forwarding FWD Before Leaving Your DeskOutside To set/cancel from another extensionFlashing red slowly FWD mode To set To cancelMessage no At Ext %%% Extension numberDisplay PT To lock/unlock To set Log-in/Log-out Leaving a Group Log-in/Log-outLeaving one’s desk Using Voice Messaging Built-in Voice Message BVCall Log To recordTo erase To play backPress FWD/DND Enter required number Forwarding Your Calls to Built-in Voice MessageLeaving, Playing, or Erasing Voice Messages To leave a voice message in a users personal message areaTo leave a voice message in the common message area Press Message To leave a voice message using Direct MessageTo erase all voice messages in a voice message area To play back all voice messages in a voice message areaTo erase the message* 1 Dial Tone Customising Your Phone Dial ToneMaking/Answering a Paging Announcement PagingPaging Press Transfer or Enter required number Paging and then Transferring a CallAnswering/Denying a Paging Announcement To answerTo refuse/accept paging announcements Paging Deny Setting the Telephone According to Your Needs Setting the Alarm Timed ReminderHour/minute To stop the alarm Refusing Incoming Calls Do Not Disturb DND To set/cancel for outside CO line calls To set/cancel for intercom/doorphone callsReceiving Call Waiting Prevent Allow Tone Turning on the Background Music BGM Set Tone Cancel Checking the Time Service Mode All messages left by other extensions will be cleared Monitoring a Room Room Monitor To monitorTo monitor through a doorphone To cancel a monitor To talk with a person in the monitored roomTo stop a monitor temporarily while on-hook Using User-supplied Equipment If a Doorphone/Door Opener is ConnectedCalling to and from a Doorphone Doorphone Call Opening a Door Door Open From an enabled extensionFrom an extension that is on a call with a doorphone Door opener noAccessing External Services External Feature Access EFA Desired service 6codeIf a Host PBX is Connected Voice mail If a Voice Processing System is ConnectedTo transfer a call to a mailbox APT Integration only To listen to messagesHands-free mode  To set/cancel the LCS passwordPrivate mode  Screening Calls Live Call Screening LCSTo set LCS To cancel LCSOperation Flowchart AnswerMonitoring Call Recording a Conversation 2-way Record To record into your mailboxFlashing green slowly Monitoring.*2 To record into another mailbox 2-way Transfer Using a Display Proprietary Telephone Calling with the Incoming Call LogTo check the number of logged calls To erase caller information To view caller information and call back a callerTone Press Message To erase all caller information in the personal area Customising Your Phone Section Operator/Manager Operation Locking Other Extensions Remote Extension Lock Control FeaturesSwitching the Time Service Mode Time Service To change the time service mode manuallyTo confirm the current time service mode Red on Set Hour/minute Display PT 117 Enter Enter 2 to disregard Enter # Common BV OGM no Recording, Playing, or Erasing Common BV Outgoing MessagesEnter Enter # Changing System Settings Using Programming Mode To play OGMs for 3-level AA Outgoing Message OGM for123 Control Features Section Customising Your Phone & PBX Customising Your Phone Personal Programming Customising Your Phone Personal ProgrammingSetting Features Changing Personal Settings Using Programming ModeProgramme Number Setting No line Ringing lineHands-free mode Clearing FeaturesTone Call Waiting Tone Type SelectionYou can confirm your jack and extension number Button Programmable Button Programming Input Customising the Buttons1234 To clear a button setting To confirm a button settingRequirements Managing Call LogsViewing, Printing, and Clearing Call Logs Customising Your PBX System Programming Programming InformationList Fixed Button KX-T7730/KX-T7735 Function Procedure System Speed Dialling Number System ProgrammingDisa Security Code System Speed Dialling NameDisa Security Code Digits Entering Characters Alphabet mode/ Numeral modeCustomising Your PBX System Programming Section Appendix Troubleshooting TroubleshootingToll restriction is activated. Other party has set Data Line Security. Forgot my extension passwordWant to prevent a number that is stored Memory from being displayedPower failure has occurred When a power failure occurs Problem Remedy Want to confirm my extension numberWhen the power is turned back on Date and/or time are not correctFeature Number Table Feature Number TableFeature Number Table Feature Number Table Feature Number Table Feature Number Table Feature Number Table Feature While dialling or talking Numbering Feature When the extension is on-hook Numbering Identifying Tones Identifying TonesWhile On-hook Ring Tone PatternsDoorphone Chime Patterns When Going Off-hook Dial TonesTone While Off-hook When Making CallsWhen Setting the Features or Programming When Talking to an Outside PartyTone 3 Hold Alarm Tone Confirmation TonesIdentifying Tones Index Numerics Intercom Pause Your Extension Number Index Copyright PSQX3082ZA KK1004MN0
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KX-TEM824, KX-TES824 specifications

The Panasonic KX-TES824 and KX-TEM824 are highly regarded in the realm of business telecommunication systems, particularly for small to medium-sized enterprises seeking reliability and a feature-rich experience. These Panasonic systems stand out due to their advanced functionalities, robust performance, and exceptional scalability, making them ideal choices for organizations looking to streamline their communications.

Both the KX-TES824 and KX-TEM824 facilitate a hybrid system that supports both analog and digital telephones, allowing users the flexibility to choose the type of phones that best suit their needs. The systems can accommodate up to 24 extensions, with the KX-TEM824 providing the added benefit of additional trunk lines. This scalability ensures that as a business grows, adding more lines and extensions is a straightforward process.

Key features include integrated voicemail capabilities, which can enhance customer service and streamline internal communication. The voicemail system allows for features like voicemail-to-email, ensuring prompt responses to messages. The KX-TEM824 additionally supports more sophisticated communication options with digital integration for advanced user functionalities.

The KX-TES824 and KX-TEM824 systems are equipped with built-in Caller ID and call waiting features, contributing to improved call management. The automated attendant function is another significant aspect, as it enables businesses to direct calls efficiently without needing a dedicated receptionist, thus saving costs and enhancing productivity.

VoIP support is a critical component of the KX-TEM824, enabling users to harness the advantages of Voice over Internet Protocol technology. This feature not only lowers communication costs but also improves call quality. Moreover, the systems support diverse network configurations, making installation and integration into existing infrastructures seamless.

In terms of user interface, both systems boast an intuitive programming menu that can be accessed via the telephone handset. This allows users to customize their settings, modify extensions, and manage features without the need for specialized training.

Multiple call handling options, music-on-hold functionalities, and intercom features further enhance the user experience. The KX-TES824 and KX-TEM824 are designed with reliability in mind, equipped to endure the demanding environment of business operations.

Overall, the Panasonic KX-TES824 and KX-TEM824 represent a powerful solution for business communications, offering versatility, ease of use, and the technological edge needed to thrive in today’s competitive landscape.
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