Panasonic KX-TG5673, KX-TG5671, KX-TG5672 Answering system Problem Cause/solution

Page 54

Useful Information

Problem

Cause/solution

The caller list/incoming

LThe Caller ID number auto edit feature is turned off.

phone numbers are not

Turn it on and try again (page 34).

edited automatically.

LYou need to call back the edited number to activate

 

Caller ID number auto edit.

 

 

I cannot dial the phone

LThe phone number you dialed might have an incorrectly

number edited in the

edited pattern (for example, the long distance “1” or the

caller list.

area code is missing). Edit the phone number with

 

another pattern (page 30).

 

 

The 2nd caller’s

LIn order to use Caller ID, Call Waiting, or Call Waiting

information is not

Caller ID (CWID), you must first contact your telephone

displayed during an

company and subscribe to the desired service.

outside call.

After subscribing, you may need to contact your

 

telephone company again to activate this specific

 

service, even if you already subscribed to both Caller ID

 

and Call Waiting with Caller ID services (CWID).

 

 

*1 KX-TG5672/KX-TG5673

 

Answering system

 

Problem

Cause/solution

I cannot listen to

LA touch tone phone is required for remote operation.

messages from a remote

LEnter the remote code correctly (page 39).

location.

LThe answering system is off. Turn it on (page 40).

The unit does not record

LThe answering system is off. Turn it on (page 40).

new messages.

LThe recording time is set to “Greeting only”. Select

 

a different setting (page 42).

 

LThe message memory is full. Erase unnecessary

 

messages (page 37).

 

LIf you subscribe to the Voice Mail service, messages

 

are recorded by the telephone company not your

 

telephone (page 41).

 

 

I cannot operate the

LSomeone is operating the answering system.

answering system.

LIf someone is talking on a conference call, you cannot

 

operate the answering system. Try again later.*1

The message indicator

LNew messages have been recorded. Listen to the new

on the handset flashes.

messages (page 37).

 

 

*1 KX-TG5672/KX-TG5673

54For assistance, please visit http://www.panasonic.com/phonehelp

Image 54
Contents Operating Instructions Making/Answering Calls Introduction Energy StarDescriptions of the multiple handsets and chargers Special featureAbout these operating instructions Slow TalkSymbols used in these operating instructions Expanding your phone systemAccessory information Included accessoriesQuantity Accessory item Order number Additional/replacement accessories Accessory item Order numberSales and support information Important safety instructions Save These InstructionsInstallation BatteryMedical Environment For best performanceBase unit location/avoiding noise Routine careSetting up the base unit Connecting the AC adaptor and telephone line cordIf you subscribe to a DSL service Battery installation/replacement Setting up the handsetConnecting the charger Available modelBattery charge Base unit Charger Available modelBattery level Battery icon Panasonic battery performance Operation Operating timeProgram Auto O Mute ControlsAnswer on HoldHandset Speaker B Soft keys C Headset jack D C Talk Example Mute Using the navigator keyAdjusting audio volume MenuBase unit display items Displayed Meaning DisplaysHandset soft keys Handset display items Displayed Meaning itemDisplay language Setting the unit before useDialing mode OFF Date and timeUsing the handset Making callsRedial Using the base unit Answering callsUseful features during a call SP-PHONEMute For Call Waiting service usersTemporary tone dialing for rotary/ pulse service users Mute or SP-PHONE Flash buttonHandset Slow Talk Handset voice enhancerCall share Handset phonebook Adding items to the phonebookFinding and calling a phonebook item Editing items in the phonebook Erasing items in the phonebookChain dial Copying an item Copying all itemsCalling someone with the speed dialer Base unit speed dialerAdding phone numbers to the speed dialer ProgramTalking Caller ID Using Caller ID serviceCaller ID features Missed callsRinger ID Light-up IDViewing the caller list and calling back Caller ID number auto edit featureCaller list Editing a caller’s phone number before calling backOFF Erasing selected caller information Storing caller information into the phonebookSave Erase iYes iOFF Erasing all caller informationProgrammable settings Programming by scrolling through the display menusSave iOFF Main menu Sub-menu Programming using the direct commands Main menu Sub-menuFeature Setting code System Code Manual Voice enhancer Customer supportTurning the answering system on/off Answering systemMemory capacity Recording your greeting messagePrerecorded greeting message MessageCalling back Caller ID subscribers only Key CommandMenu CallRemote operation Using the answering system remotelyVoice memo Recording a voice memoTurning on the answering system remotely Remote commandsKey Remote command Skipping the greeting message to leave a messageRemote code Answering system settingsOFF For Voice Mail service subscribers Ring countCaller’s recording time Message alertKX-TG5672/KX-TG5673 IntercomKX-TG5671 IntercomTransferring calls, conference calls KX-TG5671 Press base KX-TG5672/KX-TG5673Answering transferred calls Base unit KX-TG5671Registering a handset Registering an additional handsetWall mounting Base unit102 mm Inches 60 Hz Headset optional ChargerError messages Display message Cause/solutionGeneral use Problem Cause/solution Programmable settings Problem Cause/solutionBattery recharge Problem Cause/solution Making/answering calls, intercom Problem Cause/solution Phonebook Problem Cause/solution Caller ID Problem Cause/solutionProblem Cause/solution Answering system Problem Cause/solutionFCC and other information Useful Information FCC RF Exposure Warning Specifications Panasonic Telephone Products Limited Warranty WarrantyLimited Warranty Limits And Exclusions Customer services Customer Services DirectoryIndex Index When you ship the product Panasonic Puerto Rico, IncCopyright