Panasonic KX-TDA50 installation manual Problem Probable Cause Solution

Page 139

 

 

 

4.1 Troubleshooting

 

 

 

 

 

 

 

 

PROBLEM

PROBABLE CAUSE

 

SOLUTION

 

 

 

 

The ALARM indicator on the

A major system error occurs in

•

See the error log using the KX-TDA50

front of the cabinet turns on red.

the Hybrid IP-PBX.

 

Maintenance Console (refer to "4.1.5

 

 

 

Troubleshooting by Error Log").

 

 

 

 

Installation Manual 139

Page 138 Page 140
Image 139
Page 138 Page 140
Contents Model No. KX-TDA50 Hybrid IP-PBXCompatible Panasonic Proprietary Telephones List of Abbreviations Incompatible Panasonic Proprietary TelephonesImportant Safety Instructions Installation Manual Precaution Installation Manual Password Security Product Service When you ship the productFor Future Reference Trademarks Structure of this ManualAbout the Other Manuals About the software version of your Hybrid IP-PBXTrouble with this equipment Notification to the Telephone CompanyRinger Equivalence Number REN Incidence of Harm to the Telephone LinesKeep the Software UP to Date with the Latest Data Combined Use with Alarm EquipmentFor Cell Station Table of Contents Starting the Hybrid IP-PBX 125 Power Failure Connections 124116 Connection of Peripherals 120Installation Manual Section System Outline System Highlights Networking FeaturesBuilt-in Small Call Center Features Computer Telephony Integration CTI FeaturesHospitality Features Voice Mail FeaturesParalleled Telephone Features Portable Station PS FeaturesMain Unit Basic System ConstructionConstruction of Main Unit Hybrid IP-PBX System Connection DiagramHybrid IP-PBX Optional Equipment Optional EquipmentModel No Model Name Description Maximum Quantity Model No Model Name Description Maximum Quantity General Description SpecificationsWeight when fully mounted DimensionExtension Connection Cable Characteristics Line Type Maximum Number System CapacityMaximum CO Line and VoIP Line Maximum Terminal EquipmentEquipment Type MEC Figure MEC Card CalculationMEC Card Calculation Calculation ExampleAC Adaptor Selection Section Installation Installation Precautions Before InstallationBefore Installation Safety Installation InstructionsBefore Installation Unpacking Installation of the Hybrid IP-PBXNames and Locations Opening the Covers Opening/Closing the CoversRemoving the Front Cover Removing/Attaching the Front CoverAttaching the Front Cover Closing the Covers LED Indications Installation of the SD Memory CardIndication Color Description Frame Ground Connection Test ProcedureConnect the frame of the Hybrid IP-PBX to ground Card Slot Number Type Max Installing/Removing the Optional Service CardsSlot Position Slot RestrictionsCard Slot Number Type Installing Optional Service CardsInstallation of the Hybrid IP-PBX Installation of the Hybrid IP-PBX To attach the LED holder To detach the LED holderInstallation of the Hybrid IP-PBX Cable Handling Installation of the Hybrid IP-PBX Installation of the Hybrid IP-PBX Removing the Optional Service Cards Connector Type Pin Number Used for Types of ConnectorsMounting on Wooden Wall Wall Mounting KX-TDA50Mounting on Concrete or Mortar Wall Installation of the Hybrid IP-PBX Attaching a Ferrite Core Attaching to an RJ45 ConnectorFor the IP-EXT4 Card Wall Mounting AC Adaptor Mounting on Concrete or Mortar Wall Reference for Wall Mounting Install a screw here 110 mmInstallation Surge Protector InstallationOverview Installation of a Ground Rod Outside InstallationInstallation of the Hybrid IP-PBX Pin Assignments Information about the CO Line CardsLCOT4 Card KX-TDA5180 Function2 CID4 Card KX-TDA5193 Accessories included none User-supplied not included noneIP-GW4 Card KX-TDA5480 User-supplied not included RJ45 connectorSignal Name Input I/Output O Function RJ45 Connector 10BASE-T/100BASE-TX1 HLC4 Card KX-TDA5170 Information about the Extension Cards2 DLC4 Card KX-TDA5171 3 SLC4 Card KX-TDA5173 4 PLC4 Card KX-TDA5175 5 DLC8 Card KX-TDA5172 6 SLC8 Card KX-TDA5174 7 PLC8 Card KX-TDA5176 IP-EXT4 Card KX-TDA5470 RJ45 Connector 100BASE-TXLED Indications Information about the Other Cards User-supplied not included Copper wire1 DPH4 Card KX-TDA5161 Pin Terminal Block 100 Ω Connection Diagram for External Sensors and External RelaysECHO8 Card KX-TDA5166 3 MSG2 Card KX-TDA5191 4 SVM2 Card KX-TDA5192 EXT-CID Card KX-TDA5168 MEC Card KX-TDA5105 Removing the MEC Card RMT Card KX-TDA5196 Removing the RMT Card Connection of Extensions PT-interface CS DSS ConsoleKX-T7600 series Other With APT Parallel Connection of the ExtensionsWith DPT Using an EXtra Device Port Using a Modular T-AdaptorWith KX-T7600 Series DPT Dptslt With Other DPTWith KX-T7600 Series DPT Digital EXtra Device Port Digital XDP ConnectionBack View of DPTs To TEL To Main Unit First Party Call Control CTI Connection PS 2.4 GHz Portable Station KX-TD7680/KX-TD7690 Connection of 2.4 GHz Portable StationsOverview CS Cell Station KX-T0141Conduct the site survey Procedure OverviewInvestigate the installation site Prepare the CS for site surveyMount the CS on the wall Finish the site surveySite Planning Characteristics of Radio WavesUnderstanding the Radio Waves Object Material Transmission Tendency CS Coverage Area Radio Signal Strength LevelsSite Survey Preparation CS installation plan Example Installing in a Room Separated by Interior WallsThings to take note DIP Switch Setting and Installing the CS Temporarily for Site SurveyBefore Site Survey Connection of 2.4 GHz Portable Stations Site Survey Testing the Radio Signal StrengthPS CS NO.1 LEVEL12 Referring to the Stored Scan Data Deleting the Stored Scan Data After Site Survey Accessories and User-supplied Items for the CS Connecting a Cell Station to the Hybrid IP-PBXConnecting the CS Registering the PS Entering the System Programming ModePS Registration Setting the System LockWhen the PS has not been registered yet 690692 System Lock PasswordSetting the PIN for Hybrid IP-PBX Setting the PIN for PS Using the KX-TD7680691 Testing the OperationPS Termination Wall Mounting 71 mm 13/16 Install a screw here Maximum Cabling Distance Installing the Doorphone KX-T30865Installation Manual Doorphone Connection of DoorphonesDoor Opener External Sensor External Relay Device Connection of Peripherals Connection of PeripheralsPin Assignments Connection ChartsPager PC/Printer via RS-232CReceive Data RXD…input For connecting a printer/PC with a 25-pin RS-232C connectorRS-232C Signals Signal Ground SGPC/CTI Server via USB version Power Failure Connections Power Failure ConnectionsUsing Analog CO Line Card and Super Hybrid Ports Starting the Hybrid IP-PBX System Initialization ProcedureStarting the Hybrid IP-PBX Starting the Hybrid IP-PBX Starting the Hybrid IP-PBX Turning off the Hybrid IP-PBX Confirming the CO Line ConnectionSection Guide for the Hybrid IP-PBX PC Programming Software Overview KX-TDA50 Maintenance Console*1LAN Connection via IP-GW4 Card ConnectionConnection Serial Interface ConnectionExternal Modem Connection System Requirements Installation of the Hybrid IP-PBX PC Programming SoftwareInstalling and Starting the KX-TDA50 Maintenance Console Installing the KX-TDA50 Maintenance ConsoleInstaller Start the KX-TDA50 Maintenance Console from the Start menuInstallation of the Hybrid IP-PBX PC Programming Software Installation of the Hybrid IP-PBX PC Programming Software Section Troubleshooting Installation TroubleshootingProblem Probable Cause Solution Cause CO line is connected to the T2/R1 Operation Problem Probable Cause Solution Operation Using the Reset ButtonError Log Display Format Troubleshooting by Error LogDescription Description Section Appendix New Options Changed ContentsRevision History Psmpr Software File VersionPsmpr Software File Version Psmpr Software File Version System Capacity IP-GW4 Card KX-TDA5480 Connection Revision History Index Numerics MOH Index Reference for Wall Mounting Copyright Panasonic Puerto Rico, Inc
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