Panasonic 2001 manual While on an active call, Placing a call on hold, Transferring a call

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While on an active call

While on an active call

Use the following features during an active call:

•“Placing a call on hold” on page 34

•“Transferring a call” on page 34

•“Using Timed Reminder Recall” on page 35

•“Using Call Park” on page 36

•“Recording a Calling Party Number” on page 38

•“Tracing a malicious call” on page 38

Placing a call on hold

Use the Hold feature when talking on one line and another call arrives on a second line. Retain the original call by putting it on hold and then answer the second call.

To place a call on hold:

Press the Hold key.

(Hold)

To retrieve a call on hold:

Press the Line (DN) key.

(Line)

Transferring a call

Use the Transfer feature to redirect a call to the appropriate person.

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Contents IP Phone Page Revision history Revision history Contents Talking with more than one person Additional calling featuresWhile away from your desk Working without interruptionAdditional phone features Using Hospitality featuresContents Basic features About the Nortel IP PhoneTelephone controls IP PhoneGoodbye About the Nortel IP Phone Telephone display IP Phone 2001 screenSecurity features Call features and Flexible Feature CodesTo change your password Scpw About the Nortel IP Phone Connecting the components of the phone Connecting the componentsBefore you begin IP Phone 2001 connections Configuring options Using the Telephone Option menuTo use the Telephone Option menu Services Adjusting the volume To adjust the volumeTo adjust the display screen contrast Adjusting the display screen contrastSelecting a language To select a language Selecting date/time formatTo select a date/time format Selecting a Ring type Selecting local dialpad toneTo select local dialpad tone Viewing telephone information To select a ring typeTo view telephone information Making a call Using off-hook dialingGoodbye Using Predial Using on-hook dialingTo use Predial Line Goodbye To edit a Predial number Activating Ring Again To call a Ring Again party when you receive notificationTo activate Ring Again To deactivate Ring Again before notification Using Last Number RedialTo use Last Number Redial with the handset To create a Speed Call number Using Speed CallTo make a Speed Call Making a System Speed Call To make a System Speed CallAnswering a call To answer a callTransferring a call While on an active callPlacing a call on hold To place a call on holdUsing Timed Reminder Recall To activate Timed Reminder RecallUsing Call Park To park a call on the System Park DN or your own DN To retrieve a parked callTracing a malicious call Recording a Calling Party NumberTo record a caller’s number for accounting purposes To activate Call Trace To forward your calls or change the forward number Using Call ForwardWhile away from your desk To deactivate Call ForwardTo activate Internal Call Forward Using Internal Call ForwardTo reinstate Call Forward to the same number To deactivate Internal Call ForwardUsing Remote Call Forward To activate Remote Call ForwardTo deactivate Remote Call Forward To lock your telephone Securing your telephoneTo unlock your telephone Dial your Station Control Password To set up a conference call Setting up a conference callTalking with more than one person Using Group Call To call group membersTo answer a Group Call To end a Group Call GoodbyeTo activate Make Set Busy Using Make Set BusyWorking without interruption To deactivate Make Set BusyUsing Call Page Connect to make an announcement Additional calling featuresTo use Call To charge a call before you dial Charging a call or charging a forced callTo charge a call in progress Line To charge a call to an account when you transfer a call Press the Conference soft key. The call is placed on hold To use Enhanced Override Using Enhanced OverrideTo disconnect Enhanced Override To use Forced Camp-on Using Forced Camp-onTo answer a call camped-on to your extension To override a busy/engaged signal Overriding a busy signalUsing Privacy Release To end the connectionUsing Radio To use Automatic Preselection Meet-meDial the Radio Paging Access FFC. The ringback tone sounds To use Automatic Post selectionAdditional calling features Additional phone features Using Virtual OfficeLogging in to Virtual Office Using Virtual Office on your remote telephone Logged on to an IP Phone 2001 using an IP PhoneLogged on to an IP Phone 2001 using an IP Phone Using Virtual Office on your office telephone Logged on to an IP Phone 2001 using an IP SoftphoneLogging out of Virtual Office To log out from a remote telephoneTroubleshooting Virtual Office Troubleshooting Virtual Office Part 1Troubleshooting Virtual Office Part 2 Troubleshooting Virtual Office Part 3 Using Media Gateway 1000BNormal Mode Using Resume Normal Mode Using Test Local ModeLocal Mode Troubleshooting MG 1000B Troubleshooting MG 1000BConfiguring Automatic Wake-Up Using Hospitality featuresTo enter the time for an Automatic Wake-Up call To quit an Automatic Wake-Up call Dial the Automatic Wake-Up Quit FFCUsing External Server Applications Flexible Feature Codes FFCs FFCsTerms you should know Information display Terms you should know Terms you should know Terms you should know Terms you should know Index Index Index Index Page Internet address