Panasonic 2001 manual Recording a Calling Party Number, Tracing a malicious call

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While on an active call

3.Dial the DN where you parked the call.

Note: If a parked call is not retrieved within a specified time period, it rings back to your telephone or the attendant.

Recording a Calling Party Number

Use the Calling Party Number feature to record a caller’s number, or to charge a call to an account number, during an established call.

To record a caller’s number for accounting purposes:

1.Press the Call Party soft key. The caller is placed on hold.

2.Dial a charge account number or the caller’s number.

Note: For information on using the Charge key, see “Charging a call or charging a forced call” on page 51.

3.Press the Call Party soft key to return to the call.

Tracing a malicious call

Use the Call Trace feature to trace nuisance calls within your system.

Note: This is not a default feature. Contact your system administrator to configure this feature on your telephone.

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Contents IP Phone Page Revision history Revision history Contents Talking with more than one person Additional calling featuresWhile away from your desk Working without interruptionAdditional phone features Using Hospitality featuresContents Basic features About the Nortel IP PhoneTelephone controls IP PhoneGoodbye About the Nortel IP Phone Telephone display IP Phone 2001 screenTo change your password Scpw Call features and Flexible Feature CodesSecurity features About the Nortel IP Phone Before you begin Connecting the componentsConnecting the components of the phone IP Phone 2001 connections Configuring options Using the Telephone Option menuTo use the Telephone Option menu Services Adjusting the volume To adjust the volumeSelecting a language Adjusting the display screen contrastTo adjust the display screen contrast To select a date/time format Selecting date/time formatTo select a language To select local dialpad tone Selecting local dialpad toneSelecting a Ring type Viewing telephone information To select a ring typeTo view telephone information Goodbye Using off-hook dialingMaking a call To use Predial Using on-hook dialingUsing Predial Line Goodbye To edit a Predial number To activate Ring Again To call a Ring Again party when you receive notificationActivating Ring Again To use Last Number Redial with the handset Using Last Number RedialTo deactivate Ring Again before notification To make a Speed Call Using Speed CallTo create a Speed Call number Making a System Speed Call To make a System Speed CallAnswering a call To answer a callTransferring a call While on an active callPlacing a call on hold To place a call on holdUsing Timed Reminder Recall To activate Timed Reminder RecallUsing Call Park To park a call on the System Park DN or your own DN To retrieve a parked callTo record a caller’s number for accounting purposes Recording a Calling Party NumberTracing a malicious call To activate Call Trace To forward your calls or change the forward number Using Call ForwardWhile away from your desk To deactivate Call ForwardTo activate Internal Call Forward Using Internal Call ForwardTo reinstate Call Forward to the same number To deactivate Internal Call ForwardUsing Remote Call Forward To activate Remote Call ForwardTo deactivate Remote Call Forward To unlock your telephone Securing your telephoneTo lock your telephone Dial your Station Control Password Talking with more than one person Setting up a conference callTo set up a conference call Using Group Call To call group membersTo answer a Group Call To end a Group Call GoodbyeTo activate Make Set Busy Using Make Set BusyWorking without interruption To deactivate Make Set BusyTo use Call Additional calling featuresUsing Call Page Connect to make an announcement To charge a call in progress Charging a call or charging a forced callTo charge a call before you dial Line To charge a call to an account when you transfer a call Press the Conference soft key. The call is placed on hold To disconnect Enhanced Override Using Enhanced OverrideTo use Enhanced Override To answer a call camped-on to your extension Using Forced Camp-onTo use Forced Camp-on To override a busy/engaged signal Overriding a busy signalUsing Privacy Release To end the connectionUsing Radio To use Automatic Preselection Meet-meDial the Radio Paging Access FFC. The ringback tone sounds To use Automatic Post selectionAdditional calling features Additional phone features Using Virtual OfficeLogging in to Virtual Office Using Virtual Office on your remote telephone Logged on to an IP Phone 2001 using an IP PhoneLogged on to an IP Phone 2001 using an IP Phone Using Virtual Office on your office telephone Logged on to an IP Phone 2001 using an IP SoftphoneLogging out of Virtual Office To log out from a remote telephoneTroubleshooting Virtual Office Troubleshooting Virtual Office Part 1Troubleshooting Virtual Office Part 2 Normal Mode Using Media Gateway 1000BTroubleshooting Virtual Office Part 3 Local Mode Using Test Local ModeUsing Resume Normal Mode Troubleshooting MG 1000B Troubleshooting MG 1000BTo enter the time for an Automatic Wake-Up call Using Hospitality featuresConfiguring Automatic Wake-Up To quit an Automatic Wake-Up call Dial the Automatic Wake-Up Quit FFCUsing External Server Applications Flexible Feature Codes FFCs FFCsTerms you should know Information display Terms you should know Terms you should know Terms you should know Terms you should know Index Index Index Index Page Internet address