Additional phone features
Table 1: Troubleshooting Virtual Office (Part 2 of 3)
Displayed Message | Probable Cause | Action |
|
|
|
Locked from Login | Three failed attempts | Wait one hour for the |
| to enter the correct | lock to clear |
| Station Control | automatically, or |
| Password. | notify system |
|
| administrator to clear |
|
| lock. |
|
|
|
Permission Denied | Remote telephone | Notify system |
(1) | has no Station | administrator. |
| Control Password. |
|
|
|
|
Permission Denied | Incorrect User ID | Enter correct User ID. |
(3) | entered. |
|
|
|
|
| Remote telephone | Notify system |
| has no Station | administrator. |
| Control Password. |
|
|
|
|
Permission Denied | Incorrect User ID | Enter correct User ID. |
(4) | entered. |
|
|
|
|
| Attempt to log in to a | Go to an IP Phone |
| remote IP Phone | 2002, IP Phone 2004, |
| 2002, IP Phone 2004, | or IP Softphone 2050 |
| or IP Softphone 2050 | and try to log in |
| from an | again, or consult your |
| IP Phone 2001 | system administrator. |
| (some restrictions |
|
| apply). |
|
|
|
|
Permission Denied | Incorrect User ID | Enter correct User ID. |
(5) | entered. |
|
|
|
|
| Remote telephone | Notify system |
| does not have VOUA | administrator. |
| Class of Service. |
|
|
|
|
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