Uniden DCT7488 owner manual Troubleshooting, Symptom Suggestion

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve your problem, please call our Customer Hotline at 1-800-297-1023. (Mon - Fri 7 am to 7 pm, Sat/Sun 9 am to 5 pm, CST. Phone support is closed on holidays.)

	Symptom	Suggestion
	The charge LED won't illuminate	• Make sure the AC adapter is plugged into the charger and wall outlet.
	when the handset is placed in	• Make sure the handset is properly seated in the cradle.
	the cradle.	• Make sure the charging contacts on the handset are clean.
	The audio sounds weak.	• Move the handset and/or base away from metal objects or appliances and try again.
		• Make sure that you are not too far from the base.
		• Make sure that you are not too far from the base.
		• Make sure the line is not in use. If call is already using a line, you cannot use that line to make
		another outside call.
	Can't make or receive calls.	• Check both ends of the base telephone line cord.
		• Make sure the AC adapter is plugged into the base and wall outlet.
		• Disconnect the AC adapter for a few minutes, and then reconnect it.
		• De-register the handset (see “De-register the Handset” on page 29) and register the handset
		(see “Register the Handset” on page 17).
		• Make sure that you are not too far from the base.
	The handset doesn't ring or	• Charge the batteries in the handset for 15-20 hours by placing the handset on charging cradle.
	receive a page.	• De-register the handset (see “De-register the Handset” on page 29) and register the handset
		(see “Register the Handset” on page 17).
	During power failure, can't make	• Make sure to use corded base handset to make or receive a call.
	or receive a call.	• Make sure that TEL line cord is connected firmly.
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