Uniden EXAI398 manual Troubleshooting, Symptom Suggestion Charge/in use LED wont

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Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom		Suggestion

The charge/in use LED won't	•	Make sure the AC adapter is plugged into the base and wall outlet.
illuminate when the handset is	•	Make sure the handset is properly seated on the base.
placed on the base.	•	Make sure the charging contacts on the handset and base are clean.
	•

The audio sounds weak and/or	•	Make sure that the base antenna is in a vertical position.
scratchy.	•	Move the handset and/or base to a different location away from metal objects or
		appliances and try again.
	•	Press delete/channel in the Talk mode to help eliminate background noise.
	•	Make sure that the handset is not too far from the base.

Can't make or receive calls.	•	Check both ends of the telephone line cord.
	•	Make sure the AC adapter is plugged into the base and wall outlet.
	•	Disconnect the AC adapter for a few minutes, then reconnect it.
	•	Change the digital security code (See page 43).
	•	Make sure that the handset is not too far from the base.

The handset doesn't ring or receive	•	The battery pack may be weak. Charge the battery for 15-20 hours.
a page.	•	The handset may be too far from the base unit.
	•	The handset may be too far from the base unit.
	•	Place the base unit away from appliances or metal objects.
	•	Change the digital security code (See page 43).

Severe noise interference.	•	Keep the handset away from microwave ovens, computers, remote control toys,
		wireless microphones, alarm systems, intercoms, room monitors, fluorescent
		lights, and electrical appliances.
	•	Move to another location or turn off the source of interference.

www.uniden.com		A D D I T I O N A L I N F O R M AT I O N [ 45 ]

INFORMATION

ADDITIONAL

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Contents Page Page I C K R E F E R E N C E G U I D E Checking the Package ContentsContents Page O N T R O L S a N D F U N C T I O N S Controls and FunctionsN T R O L S a N D F U N C T I O N S Setting up the Phone Do the following stepsE T T I N G S TA R T E D T T I N G S TA R T E D Install the rechargeable battery pack into the handsetBattery use time per charge Connect the base unit Mounting the Base Unit on a Wall Standard wall plate mountingDirect wall mounting Caller ID options Setting Menu OptionsSetting the language Choosing the dialing modeMaking and Receiving Calls Handset On Base Handset Off BaseS I C S Tone Dialing Switch-over RedialA S I C S Traveling Out-of-Range Selecting a Different ChannelFlash and Call Waiting E M O R Y D I a L I N G Storing Phone Numbers and NamesStore Number Memory 7 Stored Memory Store Movies M O R Y D I a L I N GIf you make a mistake while entering a name Steps for Entering Names and Special CharactersMaking Calls with Memory Dialing Memory dialing from Standby ModeDisplay a programmed number Program nameChain Dialing Memory dialing from Talk ModeIntegrated Device Editing a Stored Name and/or Phone NumberRocketDial Erasing a Stored Name and Phone NumberMaking calls with the RocketDial Storing and Editing the RocketDialDeleting the RocketDial C K E T D I a L I N GYou must subscribe to Caller ID service to use this feature When the Telephone RingsCaller ID A L L E R I D F E AT U R E SDeleting Information from the Caller ID List Viewing the Caller ID Message ListDeleting a Caller ID message L L E R I D F E AT U R E SWhen the pointer is at Yes When the pointer is at NoDeleting all Caller ID names/numbers Long Distance calls and Area Code Setting/Cancellation Using the Caller ID ListCalling a party from the Caller ID list Dial editFeatures Integrated Answering DeviceH E I N T E G R AT E D a N S W E R I N G D E V I C E Using the Menu Mode Setting up Your Answering SystemTurning the Answering System On/Off E I N T E G R AT E D a N S W E R I N G D E V I C ESetting the Time Setting the Ring Time Setting a Personal Security Code PINAnnounce only feature Setting the Message Alert toneSelecting the message Record Time Selecting the Language Setting Your Outgoing Message Greeting Preset messageChoosing between the two outgoing messages Setting the base ringer volume Adjusting the speaker volume levelTemporarily Mute the Base Ringer Playing your messages Using Your Answering SystemSkipping a message Repeating a messageVoice memo Deleting a messageRecording a conversation Remote access away from homeH E I N T E G R AT E D a N S W E R I N G D E V I C E Changing the Digital Security Code Installing the BeltclipTurn on the answering system remotely To attach the beltclipMaintenance Headset InstallationTroubleshooting Symptom Suggestion Charge/in use LED wontD I T I O N a L I N F O R M AT I O N D D I T I O N a L I N F O R M a T I O N Symptom SuggestionCase Action Liquid DamageBattery Information General InformationAC Adapter Information Precautions Installation Considerations Terminal Equipment Radio Equipment G, H, I, J, K, L IndexCall your phone number from a touch-tone phone Remote Operation CardTask Key At Uniden, we´ll take care of you