D-Link DSM-320 manual Am unable to access Rhapsody content

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Troubleshooting (continued)

I am unable to access Rhapsodycontent.

￿Make sure Rhapsodyis running on a computer connected to the network and check your network connections.

￿Verify that the UPnP Server has been started in Rhapsody. Within the Rhapsodyapplication on your computer, go to Options, select User Settings, and go to the UPnP tab. If the Status is stopped, click on the Start button. Be sure to check Start UPnP server once logged in.

￿Make sure you are able to play audio from within the Rhapsodyapplication on the computer. If you are unable to play Rhapsodycontent from the computer, check your network and Internet connection. If your Internet connection is ok but you are still unable to play Rhapsodycontent, please contact Rhapsodysupport. To contact Rhapsodysupport, go to http://www.listen.com/dlink and click on Contact Us at the bottom of the page.

I am unable to access Napstercontent.

￿Make sure you have Windows® Media Connect running and that you are sharing the folder that contains the Napsteraudio files.

￿Make sure you have validated the D-Link®player from within Windows® Media Connect.

I was able to browse and play content from my media player, but now I can no longer browse or play any content from my media server.

￿This is a problem we have noticed with Norton Anti-Virus 2005. Your media player caches the available media server for 30 minutes. During this time, if the connection between your PC media server and the media player was disconnected, you will need to restart your PC to solve this issue.

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Contents LinkDSM-320 Contents Live365 Napster Rhapsody Safety Precautions Safety InformationSafety Introduction System Requirements Package ContentsFeatures & Benefits Rear Panel Hardware OverviewFront Panel Getting Started Using the Remote ControlRepeat Using the Remote ControlPower Installing the D-LinkMedia Server Software Click on D-Link Media Server Installer Installing the D-LinkMedia Server SoftwareD-Link license agreement screen appears D-LinkMedia Server software installation has been completed Link Media Server desktop icon Quick Launch icon Choosing Music, Photo, and Video Files to ShareChoosing Music, Photo, and Video Files to Share Click Add a folder Choosing Music, Photo, and Video Files to Share Accessing the Media on your PCs Using the D-LinkMedia Server SoftwareRefreshing Folder Contents Naming the Media Server Using the D-Link Media Server SoftwarePage Link Media Server Menu Configuring Windows Media Connect Using Windows Media Connect SoftwareUsing Windows Media Connect Software Click Automatically start folder sharing when Windows starts Using Windows Media Connect Software Video Connections Connecting the DSM-320Composite Audio Connecting the DSM-320 Audio ConnectionsRJ-45 Ethernet Connector Connecting the DSM-320 Network ConnectionsNetwork Layout Special Keys Using the On-Screen KeyboardWelcome Screen DSM-320 Setup WizardSelect Your Network Connection DSM-320 Setup WizardCurrent Wireless Settings Current Network Settings Select a Media Server Menu Home DSM-320 MenuMenu Basics Supported Music Formats MusicMusic Quality Music Organizing Music Files Music Playing a Track Music Creating a Preset Select Playlists Select Editable Playlists Music Creating an Editable PlaylistMusic Creating an Editable Playlist Music Creating an Editable Playlist Music Browsing for Music Playing a Group of Songs Music Creating Music PlaylistsPlaying a Playlist Controlling Music PlaybackShuffle and Repeat Music Viewing Photos while Music is PlayingSupported Photo Formats PhotoSunset Photo Organizing Photo AlbumsControlling Photo Playback Photo Playing a Photo SlideshowPhoto Viewing Photo Information Photo Photo Viewing Effects Viewing a Video VideoSupported Video Formats Video How to use the ‘Search Video by Time’ feature Video Search Video by Time Video Search Video by Time Video Using the Remote Control with Videos Search Online Media AOL ServicesFor AOL Members Online MediaRadio@AOL Radio@AOL Presets Click Free Trial AOL Services for Non-membersOnline Media Live365 Live365 Online Media Online Media Napster Napster Current Rhapsody Subscribers Online Media RhapsodyFor Users New to Rhapsody Click I agree Online Media Click Register Now Online Media Select the service plan that you would like to sign up for Configuring Rhapsody for use with the DSM-320 Online Media Network SetupWireless SetupKey Types and Examples Setup System Audio/Video Setup GeneralMiscellaneous Music PresetsCheck Internet Connection Setup Check Internet ConnectionSetup Version What kind of files are supported by the DSM-320? Frequently Asked QuestionsWhat about Copy Protection and DRM support? Frequently Asked QuestionsTroubleshooting My remote control isn’t working TroubleshootingCan’t hear any sound when I’m playing music Checking the bit and sample rates of a music file Am unable to access Rhapsody content DSM-320 will not play my video files Network Technical SpecificationsAntenna Technical SpecificationsAppendix Setting Microsoft Windows Power OptionsAppendix Wireless Installation Considerations Appendix Audio and Video Cables Guide Networking GlossaryGlossary Glossary Music Glossary Photo Glossary Video USA Only WarrantyWarranty USA only 109 Registration Technical Support Contacting Technical Support