D-Link DSM-320 manual Can’t hear any sound when I’m playing music

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Troubleshooting (continued)

I can’t hear any sound when I’m playing music.

￿Make sure the audio cables are properly connected.

￿If the audio cables are connected to your TV, the TV must be on to hear any music.

￿If the audio cables are connected to your stereo, make sure the stereo is on and you have the correct stereo input source selected. If you are having trouble selecting the correct audio source, refer to the instructions that came with your stereo.

Some of my MP3 and WMA files don’t appear.

￿The DSM-320 supports the most common music file formats. However, there are almost an infinite variety of bit rates and sample rates. If a file does not appear on the receiver, it most likely uses an unsupported rate.

￿The files may be copy protected. To share your files, turn copy protection off when you rip them (Note: WMA DRM files can be played by using Windows Media Connect Server software, see page 25 for details).

￿The following MP3 sample rates are supported: 4, 8, 16, 22.05, 24, 32, 44.1, 48, 88.2 and 96 kHz.

￿For best results, rip your MP3 files at 128 kbps or higher, with a sample rate of 44.1 kHz.

I am not able to play certain media files.

￿The DSM-320 supports most industry standard file formats but even supported file formats can be encoded in ways that are not supported. Try exporting media with different encoding settings or using different software applications to encode your files.

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Contents LinkDSM-320 Contents Live365 Napster Rhapsody Safety Precautions Safety InformationSafety Introduction System Requirements Package ContentsFeatures & Benefits Hardware Overview Front PanelRear Panel Getting Started Using the Remote ControlRepeat Using the Remote ControlPower Installing the D-LinkMedia Server Software Click on D-Link Media Server Installer Installing the D-LinkMedia Server SoftwareD-Link license agreement screen appears D-LinkMedia Server software installation has been completed Link Media Server desktop icon Quick Launch icon Choosing Music, Photo, and Video Files to ShareChoosing Music, Photo, and Video Files to Share Click Add a folder Choosing Music, Photo, and Video Files to Share Accessing the Media on your PCs Using the D-LinkMedia Server SoftwareRefreshing Folder Contents Naming the Media Server Using the D-Link Media Server SoftwarePage Link Media Server Menu Configuring Windows Media Connect Using Windows Media Connect SoftwareUsing Windows Media Connect Software Click Automatically start folder sharing when Windows starts Using Windows Media Connect Software Video Connections Connecting the DSM-320Composite Audio Connecting the DSM-320 Audio ConnectionsRJ-45 Ethernet Connector Connecting the DSM-320 Network ConnectionsNetwork Layout Special Keys Using the On-Screen KeyboardWelcome Screen DSM-320 Setup WizardSelect Your Network Connection DSM-320 Setup WizardCurrent Wireless Settings Current Network Settings Select a Media Server DSM-320 Menu Menu BasicsMenu Home Music Music QualitySupported Music Formats Music Organizing Music Files Music Playing a Track Music Creating a Preset Select Playlists Select Editable Playlists Music Creating an Editable PlaylistMusic Creating an Editable Playlist Music Creating an Editable Playlist Music Browsing for Music Playing a Playlist Music Creating Music PlaylistsControlling Music Playback Playing a Group of SongsShuffle and Repeat Music Viewing Photos while Music is PlayingSupported Photo Formats PhotoSunset Photo Organizing Photo AlbumsControlling Photo Playback Photo Playing a Photo SlideshowPhoto Viewing Photo Information Photo Photo Viewing Effects Video Supported Video FormatsViewing a Video Video How to use the ‘Search Video by Time’ feature Video Search Video by Time Video Search Video by Time Video Using the Remote Control with Videos Search Online Media AOL ServicesFor AOL Members Online MediaRadio@AOL Radio@AOL Presets Click Free Trial AOL Services for Non-membersOnline Media Live365 Live365 Online Media Online Media Napster Napster Current Rhapsody Subscribers Online Media RhapsodyFor Users New to Rhapsody Click I agree Online Media Click Register Now Online Media Select the service plan that you would like to sign up for Configuring Rhapsody for use with the DSM-320 Online Media Network SetupWireless SetupKey Types and Examples Setup System Audio/Video Setup GeneralMiscellaneous Music PresetsCheck Internet Connection Setup Check Internet ConnectionSetup Version What kind of files are supported by the DSM-320? Frequently Asked QuestionsWhat about Copy Protection and DRM support? Frequently Asked QuestionsTroubleshooting My remote control isn’t working TroubleshootingCan’t hear any sound when I’m playing music Checking the bit and sample rates of a music file Am unable to access Rhapsody content DSM-320 will not play my video files Network Technical SpecificationsAntenna Technical SpecificationsAppendix Setting Microsoft Windows Power OptionsAppendix Wireless Installation Considerations Appendix Audio and Video Cables Guide Networking GlossaryGlossary Glossary Music Glossary Photo Glossary Video USA Only WarrantyWarranty USA only 109 Registration Technical Support Contacting Technical Support