6 Troubleshooting
Warning
•• Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair the system yourself.
If you encounter problems when using this apparatus, check the following points before requesting service. If the problem remains unsolved, go to the Philips web site (www. philips.com/welcome). When you contact Philips, ensure that the apparatus is nearby and the model number and serial number are available.
No power
•• Make sure that the docking speaker is fully charged.
•• Make sure that the AC power plug of the unit is connected properly.
•• Make sure that there is power at the AC outlet.
No sound
•• Adjust volume on your mobile phone or PC/Mac.
•• Make sure that your Bluetooth mobile phone is within the effective operation range.
•• Check if you have selected the correct audio source.
No response from the unit
•• Disconnect and reconnect the AC power plug, then turn on the docking speaker again.
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