Bose Desktop Speaker manual Troubleshooting, Problem What you can do

Page 13

English

 

Troubleshooting

 

 

 

Problem

What you can do

 

 

 

 

No sound

• Make sure the speakers are turned on as indicated by the light on the front of the right speaker.

 

 

• Make sure the speaker volume is not set to the minimum. Press the + button on the right speaker for

 

 

2 seconds to raise the volume enough.

 

 

• Make sure the computer is plugged in and turned on, mute is turned off, and all volume controls are turned

 

 

up. Refer to “Controlling the volume” on page 6.

 

 

• Be sure the power pack is securely plugged into the right speaker and into a power outlet or surge protector.

 

 

• Be sure the AC power outlet is working. When using a computer surge protector or power strip, be sure it is

 

 

turned on.

 

 

 

 

No sound

• Be sure the speaker cable is securely plugged into the right speaker.

 

from one speaker

• Be sure that both ends of the audio input cable, one to the speaker and the other to the computer, are

 

 

plugged in securely.

 

 

• Make sure the computer provides stereo sound. It if has one channel only, connect a mono-to-stereo adapter

 

 

(not supplied) to send the sound to both speakers.

 

 

 

 

Remote does not

• Check the battery to be sure it is installed correctly. Refer to the image on page 8.

 

control the speakers

• Refer to “Tips on using the remote control” on page 7.

 

 

 

 

PC monitor or TV

• Turn off the monitor or TV for 15 to 30 minutes, then turn it on again.

 

color pattern looks

• Move the speakers away from the monitor or TV.

 

unnatural

 

 



Image 13
Contents Desktop Speakers Safety Additional safety informationPlease read this owner’s guide For future reference Information about products that generate ­electrical noiseIntroduction Thank youContents Checking the contents Positioning the speakers Connecting Using the three cables  Using Controlling the volumeTips on muting To clean the speakers To replace the remote control batteryCaring for your speakers MaintainingProblem What you can do TroubleshootingLimited Warranty Customer ServiceTechnical information Product DetailsEnglish Información de seguridad adicional Lea esta guía del usuarioSeguridad Datos de referencia Información sobre productos que generan ruido eléctricoIntroducción GraciasNstalación ContenidoInstalación Verificación del contenidoUbicación de los altavoces Conexión Uso de los tres cablesVista posterior del ordenador Altavoz Funcionamiento Control del volumenRecomendaciones sobre la desactivación del sonido Mantenimiento Cuidado de los altavocesPara cambiar la pila del control remoto Para limpiar los altavocesProblema Acción recomendada Resolución de problemasGarantía limitada Atención al clienteInformación técnica Datos del productoEspañol Sécurité Veuillez lire cette notice d’utilisationPour référence future Merci Nstallation SommaireVérification du contenu InstallationMise en place des enceintes Connexions Utilisation des trois câblesArrière de l’ordinateur Utilisation Réglage du volumeConseils sur la coupure provisoire du son Entretien de vos enceintes Remplacement de la pile de la télécommandeEntretien Nettoyage des enceintesDépannage Problème SolutionGarantie limitée Service clientCaractéristiques techniques CaractéristiquesFrançais