Integra DPC-6.1 instruction manual Troubleshooting, Symptoms and Corrections

Troubleshooting

If your DPC-6.1 does not seem to work as expected, check the following table for the possible cause before contacting your ONKYO/Integra dealer or service.

Symptoms and Corrections

Symptom	Cause	Correction	Page
No power.	• The power plug is disconnected.	• Insert the power plug firmly.	10, 11
No picture.	• The TV is not set to receive DVD signal	• Select the appropriate video input mode	14
	output.	on the TV so that the DPC-6.1’s picture
		appears on the TV screen.
	• The video cable is not securely	• Connect the video cable into the jacks	10-13
	connected.	securely.
No sound.	• The DPC-6.1 has not been selected as	• Select the input source on the amplifier or	14
	input source on the amplifier or	receiver that corresponds to the input(s)
	receiver.	the DPC-6.1 is connected to.
	• The audio cables are not securely	• Connect the audio cable securely.	10-13
	connected.
	• The device you connected the DPC-6.1’s	• Switch on the amplifier or receiver.	–
	audio outputs to is switched off.
	• The output sound type setting is not	• Select the appropriate audio settings.	29,32
	correct.		36
The picture	• The disc is dirty.	• Eject the disc and clean it.	9
occasionally distorts.
	• The Fast Forward or Fast Reverse	• Sometimes a small amount of picture	–
	function is active.	distortion may be noticeable. This is not a
		malfunction.
Unstable brightness or	• This is caused by the copy protection	• Connect the DPC-6.1 directly to the TV.	10
picture noise.	signal.	Never route its picture signal via a VCR or
		other video device (“daisy chain”).
The DPC-6.1 won’t start	• No disc is inserted.	• Insert a disc. (Check whether the “DVD”,	42
playback.		“VCD” or “CD” indicator lights.)
	• The inserted disc cannot be read.	• Insert a playable disc. (Check the disc	9
		type and color system.)
	• The disc is placed upside down.	• Insert the disc with the playback side down.	14
	• The disc is not placed within the guide.	• Place the disc correctly inside the guide.	14
	• The disc is dirty.	• Clean the disc.	9
	• The Parental Lock function is on.	• Cancel the Parental Lock function or	32,33
		select another Parental Lock level.	37
You hear a voice that	• The DVD video contains an Extended	• Switch off the Extended Audio Feature.	36
describes the action.	Audio Feature track that is being
	played back.
The buttons do not	• Power supply fluctuations or other	• Turn the power on or off with the POWER	–
work.	abnormalities such as static electricity	button. Or disconnect the power plug
	may interrupt correct operation.	and insert it into the wall outlet again.
The remote controller	• The remote controller is not pointed at	• Point the remote controller at the remote	8
does not work properly.	the remote sensor of the DVD Changer.	sensor of the DVD Changer.
	• The remote controller is too far from the	• Operate the remote controller within	8
	DVD Changer.	about 5 m.
	• The batteries in the remote controller	• Replace the batteries with new ones.	8
	are exhausted.

This unit contains a sensitive micr ocomputer that, under certain circumstances, might fail to operate due to excessive noise interference. In such case, disconnect the power cord from the wall outlet, wait five seconds and connect the power cord again.

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