Fault Finding
This section provides a reference to the more common problems that may occur during the operation of your proofer / holding cabinet. This fault finding guide is intended to help you correct, or at least accurately diagnose problems with your proofer / holding cabinet.
When fault finding a problem, always use a process of elimination starting with the simplest solution and working through to the most complex. Never overlook the obvious.
You may encounter a problem not covered in this section, please contact your service provider who will require the following information:-
•The Model and Serial Number of the proofer / holding cabinet, can be found on the Technical Data Plate located on the front right hand side panel of the cabinet.
Fault | Possible Causes | Remedy | |
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| Mains isolating switch on the wall, circuit | Turn 'On’. | |
The Proofer / Holding Cabinet does | breaker or fuses are 'Off' at the power board. |
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not operate / start. | Function Control is faulty. | Call for service. | |
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| Function Control is ‘Off’. | Turn ‘On’ the Function Control. | |
| Thermostat Control is ‘Off’. | Turn ‘On’ the Thermostat Control. | |
No Dry Heat. | Function Control faulty. | Call for Service. | |
| Thermostat Control faulty. | Call for Service. | |
| The element is faulty. | Call for Service. | |
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| Unit is in HOLD mode | Switch unit to PROOF mode. (Humidity is only | |
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| generated in PROOF mode). | |
| Low water level in trough. | Solenoid or Float Switch faulty - Call for service. | |
No Humidity. | No water in trough. | Refer to ‘No Water Supply’ below. | |
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| Humidity set too low. | Set humidity to higher setting. | |
| Humidity Thermostat faulty. | Call for service. | |
| Wet Element faulty. | Call for service. | |
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| Water turned ‘Off’ at mains supply. | Check mains supply and turn ‘On’ water. | |
No Water Supply. | Water Solenoid faulty. | Call for service. | |
Float Switch faulty. | Call for service. | ||
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| Relay Faulty. | Call for service. | |
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Slow Recovery. | Overloading of cabinet. | Reduce batch size. | |
Door opened unnecessarily. | Do not open unnecessarily. | ||
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The Proofer / Holding Cabinet lights | Blown bulbs. | Replace bulbs. | |
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not illuminating. | Function Control faulty. | Call for service. | |
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| Fan obstructed. | Clear obstruction. | |
Fan does not operate. | Fan motor faulty. | Call for service. | |
| Function Control faulty. | Call for service. | |
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| Tray in way of door. | Correctly position tray in rack. | |
Door does not close. | Door seal obstruction. | Correctly refit door seal. (Refer to the ‘Cleaning | |
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| and Maintenance’ Section). | |
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