PARTS ORDERING PROCEDURES
When ordering parts,
please supply the following information:
Dealer account number
Dealer name and address |
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Shipping address (if different than billing address) | |
Return fax number |
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Application Model number |
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Quantity, part number and description of each Note: Unless otherwise indicated by customer, all | |
Specify preferred method of shipment: | orders are treated as “Standard Orders”, and will |
FedEx or UPS Ground | ship within 24 hours. We will make every effort to |
FedEx or UPS Second Day or Third Day | ship “Air Shipments” the same day that the order is |
FedEx or UPS Next Day | received, if prior to 2PM west coast time. “Stock |
Federal Express Priority One | Orders” must be so noted on fax or web forms. |
DHL |
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Truck |
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Here’s how to get help...
Please have the model and serial number on hand when calling.
Parts Department |
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Fax: | |
Fax: | |
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Service Department |
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Fax: | |
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Warranty Department |
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Fax: | |
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Sales Department |
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Fax: |
Place Your Parts Order Via Web or Fax For Even More Savings!
Extra Discounts!
All parts orders which include complete part numbers and are received by our automated web parts order system, or by fax qualify for the following extra discounts:
Ordered | Standard | Stock orders |
via | orders | ($750 list and above) |
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Fax | 3% | 10% |
Web | 5% | 10% |
Special freight allowances when you order 10 or more line items via Web or Fax!**
FedEx Ground Service at no charge for freight
No other allowances on freight shipped by any other carrier.
NOTE: DISCOUNTS ARE SUBJECT TO CHANGE
STOW CONSTRUCTION EQUIPMENT
A DIVISION OF MULTIQUIP INC.
POST OFFICE BOX 6254
CARSON, CA 90749
Direct TOLL-FREE access to our Parts Department:
Toll-free nationwide — 800-427-1244
OPERATION AND PARTS MANUAL REV #3 (02/23/06) | PAGE 4 | |
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