Intel S5000PAL manual About this Manual, Manual Organization

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Preface

About this Manual

Thank you for purchasing and using the Intel® Server Board S5000PAL.

This manual is written for system technicians who are responsible for troubleshooting, upgrading, and repairing this server board. This document provides a brief overview of the features of the board/chassis, a list of accessories or other components you may need, troubleshooting information, and instructions on how to add and replace components on the Intel® Server Board S5000PAL. For the latest version of this manual, see http:// support.intel.com/support/motherboards/server/S5000PAL/.

Manual Organization

Chapter 1 provides a brief overview of the Intel® Server Board S5000PAL. In this chapter, you will find a list of the server board features, photos of the product, and product diagrams to help you identify components and their locations.

Chapter 2 provides instructions on using the utilities that are shipped with the board or that may be required to update the system. This includes how to navigate through the BIOS Setup screens, how to perform a BIOS update, and how to reset the password or CMOS. Information about the specific BIOS settings and screens is available in the Intel® 5000 Series Chipsets Server Board Family Datasheet. See "Additional Information and Software" for a link to the Intel® 5000 Series Chipsets Server Board Family Datasheet.

Chapter 3 provides instructions on adding and replacing components. Use this chapter for step-by-step instructions and diagrams for installing or replacing components such as the memory, processor, control panel board, and the battery, among other components.

Chapter 4 provides troubleshooting information. In this chapter, you will find BIOS error messages and POST code messages. You will also find suggestions for performing troubleshooting activities to identify the source of a problem.

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Contents Intel Order Number D31968-003 Intel Server Board S5000PAL User’s GuideDisclaimer Safety Information 重要安全指导 Intel Server Board S5000PAL User’s Guide Intel Server Board S5000PAL User’s Guide Manual Organization About this ManualFor this information or Use this Document or Software Product AccessoriesAdditional Information and Software Additional Information and SoftwareIntel Server Board S5000PAL User’s Guide Intel Server Board S5000PAL User’s Guide Contents Appendix a Getting Help Intel Server Board S5000PAL User’s Guide Xiii Xiv List of Tables Xvi Intel Server Board S5000PAL List of FiguresXviii Intel Server Board S5000PAL Server Board FeaturesFeature Description Server Board FeaturesC D E FG H W V U T SR Connector and Component LocationsServer Board Connector and Component Locations Jumper Name Jumper Purpose Configuration JumpersRecovery Jumpers Light Guided Diagnostic LEDs Intel Light Guided DiagnosticsBack Panel Connectors Back Panel ConnectorsNIC LED Descriptions RAID SupportLED State Description Processor Hardware RequirementsMemory Dimm Configuration DiagramMemory Sparing and Mirroring Four Dimm Configuration ExampleHard Disk Drives Power SupplyOptional Hardware Intel RAID Activation KeyIntel Local Control Panel Setup Menus Using the Bios Setup UtilityStarting Setup If You Cannot Access SetupKey to Press Description Setup Menu Key UsePreparing for the Upgrade Upgrading the BiosRecording the Current Bios Settings Upgrading the Bios Clearing the PasswordObtaining the Upgrade Clearing the Cmos Clear Password JumperClear Cmos Jumper Before You Begin Hardware Installations and UpgradesInstalling and Removing Memory Installing DIMMsInstalling the Memory Removing DIMMs Installing or Replacing the ProcessorILifting the Processor Socket Handle Installing the ProcessorRemoving the Socket Cover Installing the Heat Sink Installing the Heat SinksRemoving a Processor Replacing the Backup Battery Replacing the Backup Battery Intel Server Board S5000PAL User’s Guide World Wide Web Telephone Appendix a Getting HelpCanada Europe Japan Asia-Pacific RegionLatin America Panama Intel Server Board S5000PAL User’s Guide Appendix B Regulatory and Compliance Information Product Safety ComplianceProduct Regulatory Compliance Regulatory Region Marking Compliance Certifications / Registrations / DeclarationsProduct Regulatory Compliance Markings Product Certification MarkingsFCC USA Electromagnetic Compatibility NoticesEurope CE Declaration of Conformity Industry Canada ICES-003Taiwan Declaration of Conformity Bsmi Cnca CCC-China Korean Compliance RRLEnd-of-Life / Product Recycling Restriction of Hazardous Substances RoHS ComplianceTo do this Press Appendix C TroubleshootingResetting the System Resetting the SystemFirst Steps Checklist Problems following Initial System InstallationVerifying Proper Operation of Key System Lights Hardware Diagnostic TestingConfirming Loading of the Operating System Power Light Does Not Light Specific Problems and Corrective ActionsCharacters Are Distorted or Incorrect No Characters Appear on ScreenDrive Activity Light Does Not Light System Cooling Fans Do Not Rotate ProperlyCD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light Cannot Connect to a Server Problems with NetworkServer hangs when the drivers are loaded Diagnostics pass but the connection failsProblems with Newly Installed Application Software System Boots when Installing PCI CardHard Drives are not Recognized Bootable CD-ROM Disk Is Not DetectedLED Information Bios Post Beep CodesPost Error Beep Codes LED InformationError Beep Codes Generated by Intel Remote Management Module Intel Server Board S5000PAL User’s Guide Post Progress Code LED Example Appendix D LED DecoderLEDs Red Green Chipset Host ProcessorMemory Keyboard PS2 or USB PCI BusLocal Console Remote ConsoleRemovable Media Boot Device SelectionMouse PS2 or USB Fixed MediaDXE Drivers Runtime Phase / EFI Operating System BootPre-EFI Initialization PEI Core Driver Execution Environment DXE CorePre-EFI Initialization Module Peim / Recovery Board / Chassis Information Appendix E Intel Server Issue Report FormPeripheral Description Driver Dimm ConfigurationOperating System Information Add-in Card, Peripheral, Video, NICDrive Type Sata SAS, etc Make/Model Hot-swap Or Fixed Hard Drive InformationManagement Information Control Panel InformationComplete Problem Description
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