Intel S5000PAL manual Complete Problem Description

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Complete Problem Description

In the space below, provide a complete description of the steps used to reproduce the problem or a complete description of where the problem can be found. Please also include any details on troubleshooting already done.

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62	Intel® Server Board S5000PAL User’s Guide

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Contents Intel Server Board S5000PAL User’s Guide Intel Order Number D31968-003Disclaimer Safety Information 重要安全指导 Intel Server Board S5000PAL User’s Guide Intel Server Board S5000PAL User’s Guide About this Manual Manual OrganizationProduct Accessories Additional Information and SoftwareAdditional Information and Software For this information or Use this Document or SoftwareIntel Server Board S5000PAL User’s Guide Intel Server Board S5000PAL User’s Guide Contents Appendix a Getting Help Intel Server Board S5000PAL User’s Guide Xiii Xiv List of Tables Xvi List of Figures Intel Server Board S5000PALXviii Server Board Features Intel Server Board S5000PALServer Board Features Feature DescriptionConnector and Component Locations C D E FG H W V U T SRServer Board Connector and Component Locations Configuration Jumpers Jumper Name Jumper PurposeRecovery Jumpers Intel Light Guided Diagnostics Light Guided Diagnostic LEDsBack Panel Connectors Back Panel ConnectorsLED State Description RAID SupportNIC LED Descriptions Hardware Requirements ProcessorDimm Configuration Diagram MemoryFour Dimm Configuration Example Memory Sparing and MirroringPower Supply Optional HardwareIntel RAID Activation Key Hard Disk DrivesIntel Local Control Panel Using the Bios Setup Utility Starting SetupIf You Cannot Access Setup Setup MenusSetup Menu Key Use Key to Press DescriptionRecording the Current Bios Settings Upgrading the BiosPreparing for the Upgrade Obtaining the Upgrade Clearing the PasswordUpgrading the Bios Clear Password Jumper Clearing the CmosClear Cmos Jumper Hardware Installations and Upgrades Installing and Removing MemoryInstalling DIMMs Before You BeginInstalling the Memory Installing or Replacing the Processor Removing DIMMsInstalling the Processor ILifting the Processor Socket HandleRemoving the Socket Cover Installing the Heat Sinks Installing the Heat SinkRemoving a Processor Replacing the Backup Battery Replacing the Backup Battery Intel Server Board S5000PAL User’s Guide Canada Europe Appendix a Getting HelpWorld Wide Web Telephone Latin America Asia-Pacific RegionJapan Panama Intel Server Board S5000PAL User’s Guide Product Regulatory Compliance Product Safety ComplianceAppendix B Regulatory and Compliance Information Certifications / Registrations / Declarations Product Regulatory Compliance MarkingsProduct Certification Markings Regulatory Region Marking ComplianceElectromagnetic Compatibility Notices FCC USATaiwan Declaration of Conformity Bsmi Industry Canada ICES-003Europe CE Declaration of Conformity Korean Compliance RRL Cnca CCC-ChinaRestriction of Hazardous Substances RoHS Compliance End-of-Life / Product RecyclingAppendix C Troubleshooting Resetting the SystemResetting the System To do this PressProblems following Initial System Installation First Steps ChecklistConfirming Loading of the Operating System Hardware Diagnostic TestingVerifying Proper Operation of Key System Lights Specific Problems and Corrective Actions Power Light Does Not LightNo Characters Appear on Screen Characters Are Distorted or IncorrectCD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light System Cooling Fans Do Not Rotate ProperlyDrive Activity Light Does Not Light Problems with Network Server hangs when the drivers are loadedDiagnostics pass but the connection fails Cannot Connect to a ServerSystem Boots when Installing PCI Card Problems with Newly Installed Application SoftwareBootable CD-ROM Disk Is Not Detected Hard Drives are not RecognizedBios Post Beep Codes Post Error Beep CodesLED Information LED InformationError Beep Codes Generated by Intel Remote Management Module Intel Server Board S5000PAL User’s Guide LEDs Red Green Appendix D LED DecoderPost Progress Code LED Example Memory Host ProcessorChipset PCI Bus Local ConsoleRemote Console Keyboard PS2 or USBBoot Device Selection Mouse PS2 or USBFixed Media Removable MediaRuntime Phase / EFI Operating System Boot Pre-EFI Initialization PEI CoreDriver Execution Environment DXE Core DXE DriversPre-EFI Initialization Module Peim / Recovery Appendix E Intel Server Issue Report Form Board / Chassis InformationDimm Configuration Operating System InformationAdd-in Card, Peripheral, Video, NIC Peripheral Description DriverHard Drive Information Management InformationControl Panel Information Drive Type Sata SAS, etc Make/Model Hot-swap Or FixedComplete Problem Description

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