Siemens Comprehensive Guide to Sinvert Water Heater Fault Diagnosis and Alarms

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Alarm and fault messages

4.2 Alarm and fault messages

4.2.1Faults – Causes/diagnostics/remedial measures

First acknowledge the fault with the keyswitch on the control panel.

Check the following if the inverter has not been in operation:

Polarity of the PV field input

Polarity of the DC link connection

AC phase sequence

AC voltage (phase-phase, phase-N)

Check the following if the inverter has been in operation:

Is the Fast Stop button in the locked position?

Is the external power supply available?

Is the control voltage (24 V DC) present at the relevant terminals?

Is the grid voltage within tolerance?

Have fuses blown or have automatic fuses tripped? If yes, find the cause of the problem.

If none of the reasons above is the source of the fault, it may have been caused by a problem on the control unit.

If a CU printed circuit board is defective, it must be replaced with a new one. Never install a CU in a different device to check whether it is defective or not.

This could cause very serious damage to the other device.

(Read out and check all CU parameters.) (Read out and check the S7 HW Config.)

Differences in potential in the PV field

If a PV system is not yielding the required output, the problem could indicate a difference in potential. This means that there is a difference in voltage between the field segments. Because the field segments are connected in parallel, an average voltage value is supplied under these conditions and this means in turn that the field segments are not operating at the MPP.

To identify this type of fault, measure the no-load voltage and the MPP voltage at the inverter inputs and compare the measured values. A deviation of more than 10 V is an effective difference in potential which will cause a reduction in output.

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Contents Sinvert Photovoltaic Qualified personnel Safety instructionsProper handling TrademarksContents Figures TablesScope of validity IntroductionAbout this documentation Target group Chapter ContentsDocument structure HistoryApplication DescriptionFive safety rules in Germany Instructions and safety informationHardware operation Commissioning the inverterSwitching off and disconnecting the power supply Switching on Operator panel Operating the inverterPin Signal Local/Remote selector switch Operating modeSwitching the inverter on and off Displaying currently active alarms and faults Fault resetAdjusting the voltage Grid LED indicator barAutomatic mode / Test mode Maximum Power Point LED MPPFault display Standby operation LED Standby1 WEB’log Communication with the inverterWinCC PPsolarRed System components are malfunctioning Control Panel PPsolar Oscilloscope function PPsolar Device Information SINVERT-SettingsActual values Actual Value SummaryMains Interface Weather conditionsPV Generator Data Storage PPsolar Energy10 Analysis window PPsolar Fault handling Alarm and fault messagesFault types Fault display / messagesMain cause Alarm and fault messagesMeaning Category LED Differences in potential in the PV field Faults Causes/diagnostics/remedial measuresMeasures DiagnosticsCauses Condition Fault in measured-value sensingCauses Cooling system is not working properly Heat generation is exceeding toleranceCauses Inlet air temperature too high No checkback signal from the AC contactor Causes No power supply for Fast OFFCauses No line voltage for Fast OFF Causes Measured DC voltage is too high13 Fault Alarm Vce monitor has responded 16 Fault Alarm Direct current too high Causes Contact in the signaling circuit is open Remedial Possible24 Fault Alarm Grid voltage outside tolerance Alarm without fault Contact addresses SupportGermany
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350, SINVERT 350 specifications

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