Symptom

Action

 

 

The USB Keyboard does not

Verify that:

work.

v The computer is turned on.

 

v The keyboard is securely connected to a USB connector on the front or rear of

 

the computer.

 

v No keys are stuck.

 

If you cannot correct the problem, have the computer serviced. Refer to the

 

safety and warranty information that is provided with your computer for a list of

 

service and support telephone numbers.

 

 

The mouse does not work. The

Verify that:

computer does not respond to

v The computer is turned on.

the mouse.

v The mouse is securely connected to the mouse connector on the computer.

 

 

v The mouse is clean. Refer to “Cleaning the mouse” on page 41 for further

 

information.

 

If you cannot correct the problem, have the computer serviced. Refer to the

 

safety and warranty information that is provided with your computer for a list of

 

service and support telephone numbers.

 

 

The operating system will not

Verify that:

start.

v There is no diskette in the diskette drive.

 

v The startup sequence includes the device where the operating system resides.

 

Usually, the operating system is on the hard disk. For more information, see

 

“Selecting a startup device” on page 33.

 

If you cannot correct the problem, have the computer serviced. Refer to the

 

safety and warranty information that is provided with your computer for a list of

 

service and support telephone numbers.

 

 

The computer beeps multiple

Verify that no keys are stuck down.

times before the operating

If you cannot correct the problem, have the computer serviced. Refer to the

system starts.

 

safety and warranty information that is provided with your computer for a list of

 

service and support telephone numbers.

 

 

Diagnostic programs

Diagnostic programs are used to test hardware components of your computer and report operating-system-controlled settings that can cause hardware failures. There are two diagnostic programs preinstalled on your computer to help you diagnose problems:

vPC-Doctor for Windows (used when diagnosing problems while running the Windows operating system)

vPC-Doctor for DOS or PC-Doctor for Windows PE, depending upon your machine type and model (used when your Windows operating system will not start)

Notes:

1.You can download the latest version of the PC-Doctor for Windows or PC-Doctor for DOS diagnostic programs from http://www.lenovo.com/ support/. Type your machine type into the Use Quick Path field and click Go to find the downloadable files that are specific to your computer.

2.If you are unable to isolate and repair the problem yourself after you run PC-Doctor for Windows and depending upon your machine type and model, PC-Doctor for DOS or PC-Doctor for Windows PE, save and print the log files

38User Guide

Page 46
Image 46
Lenovo 9303, 9172, 9181, 9162, 9182, 9196, 9163, 9096, 9018, 9071, 9087, 9089, 9014, 9012, 6082, 6079, 6076, 6078, 6081 Diagnostic programs

6064, 6065, 6008, 6067, 6010 specifications

Lenovo has established itself as a significant player in the technology market, with a lineup of devices that cater to various user needs. Among its popular offerings are the Lenovo 9181, 9163, 9018, 9089, and 9014. Each model brings unique features and technologies that set them apart.

The Lenovo 9181 is known for its powerful processing capabilities, equipped with the latest Intel Core processors. This model is designed for professionals who require high performance for multitasking and demanding applications. Its sleek design combined with a high-resolution display provides an immersive user experience, making it ideal for both work and entertainment.

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The Lenovo 9089 emphasizes security and durability. It is built with enterprise-level security features, including biometric login options. This model is equipped with a durable chassis that withstands rigorous use, making it suitable for both corporate environments and fieldwork. Enhanced privacy features ensure that sensitive information remains protected, appealing to businesses that prioritize data security.

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In summary, Lenovo’s 9181, 9163, 9018, 9089, and 9014 models showcase a diverse range of features and technologies. From high processing power to enhanced mobility, versatility, security, and entertainment capabilities, these devices are tailored to meet the needs of various users, making them formidable contenders in their respective categories.