created by both diagnostic programs. You will need the log files when you speak to a Lenovo technical support representative. (The log file created by PC-Doctor for Windows is automatically saved in C:\PCDR\DETAILED.TXT.)

PC-Doctor for Windows

PC-Doctor for Windows is a diagnostic program that works through the Windows operating system. This diagnostic program enables you to view symptoms and solutions for computer problems, access the Lenovo troubleshooting center, update system drivers, and review system information.

To run PC-Doctor for Windows, open the Start menu from the Windows desktop, select All Programs, select PC-Doctor for Windows, and click PC-Doctor for Windows. Follow the instructions on the screen. For additional information about running the diagnostic program, refer to the PC-Doctor for Windows help system.

If you still suspect a problem after PC-Doctor for Windows runs successfully, run PC-Doctor for DOS or PC- Doctor for Windows PE to help you diagnose your computer problem.

PC-Doctor for DOS

Depending upon your machine type and model, you have either PC- Doctor for DOS or PC-Doctor for Windows PE on your Lenovo computer. The PC-Doctor for DOS diagnostic program is part of the Rescue and Recovery workspace and runs independently of the Windows operating system. Use PC-Doctor for DOS, if you are unable to start the Windows operating system or if PC-Doctor for Windows has not been successful in isolating a possible problem. You can run PC-Doctor for DOS from a diagnostic CD image or diagnostic diskettes that you create. You can also run PC-Doctor for DOS from the Rescue and Recovery workspace.

Note: Be sure to create a diagnostic CD image or diagnostic diskettes in case you

are unable to run PC-Doctor for DOS from the Rescue and Recovery workspace.

Creating a diagnostic CD image

To create a diagnostic CD image, download a self-starting bootable CD image (known as an .iso image) of the diagnostic program from http://www.lenovo.com/support/. After you download the image, you can create the CD using any CD burning software.

If your computer does not have a CD burner or you do not have Internet access, see “Creating diagnostic diskettes.”

Creating diagnostic diskettes

To create diagnostic diskettes, download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support/ onto two blank, formatted diskettes.

If you do not have Internet access, create the diagnostic diskettes using the following procedure:

Note: You will need a diskette drive on your computer or a USB diskette drive to complete this procedure.

1.Shut down the operating system and turn off the computer.

2.If you are using a USB diskette drive, plug it into the computer.

Chapter 7. Troubleshooting and diagnostics 39

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Lenovo 9096, 9172, 9181, 9162, 9182, 9196, 9163, 9303, 9018, 9071, 9087, 9089, 9014, 9012 PC-Doctor for Windows, PC-Doctor for DOS

6064, 6065, 6008, 6067, 6010 specifications

Lenovo has established itself as a significant player in the technology market, with a lineup of devices that cater to various user needs. Among its popular offerings are the Lenovo 9181, 9163, 9018, 9089, and 9014. Each model brings unique features and technologies that set them apart.

The Lenovo 9181 is known for its powerful processing capabilities, equipped with the latest Intel Core processors. This model is designed for professionals who require high performance for multitasking and demanding applications. Its sleek design combined with a high-resolution display provides an immersive user experience, making it ideal for both work and entertainment.

Moving to the Lenovo 9163, this device focuses on mobility and efficiency. It features a lightweight design, making it perfect for users on the go. The 9163 comes with a long-lasting battery that ensures productivity throughout the day. Its fast SSD storage and ample RAM contribute to quick boot times and smooth performance, catering to users who value speed and efficiency.

The Lenovo 9018 is designed with versatility in mind. This model boasts a 2-in-1 functionality, allowing users to switch between laptop and tablet modes effortlessly. The touchscreen display enhances usability, particularly for creative tasks. With a robust range of ports and connectivity options, the 9018 stands out as an ideal choice for students and professionals who require flexibility in their devices.

The Lenovo 9089 emphasizes security and durability. It is built with enterprise-level security features, including biometric login options. This model is equipped with a durable chassis that withstands rigorous use, making it suitable for both corporate environments and fieldwork. Enhanced privacy features ensure that sensitive information remains protected, appealing to businesses that prioritize data security.

Lastly, the Lenovo 9014 offers a blend of performance and entertainment. It comes with an advanced audio system and a vibrant display, catering to media enthusiasts. The 9014 is equipped with powerful graphics capabilities, making it an excellent choice for gaming and multimedia applications. Its robust connectivity options, including Wi-Fi 6, ensure fast and reliable internet access.

In summary, Lenovo’s 9181, 9163, 9018, 9089, and 9014 models showcase a diverse range of features and technologies. From high processing power to enhanced mobility, versatility, security, and entertainment capabilities, these devices are tailored to meet the needs of various users, making them formidable contenders in their respective categories.