HP x2 1011 G1 (Windows 8.1) manual Using Windows Refresh or Windows Reset, Using HP Software Setup

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Using Windows Refresh or Windows Reset

When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you.

The Windows Reset option allows you to perform detailed reformatting of your computer, or remove personal information before you give away or recycle your computer. For more information on these features, see Windows Help and Support.

Using HP Software Setup

HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system.

1.From the Start screen, type HP Software Setup.

2.Open HP Software Setup.

3.Follow the on-screen directions to reinstall drivers or select software.

74 Chapter 10 Backup and recovery

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Contents User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Using an optional external numeric keypad Identifying low battery levels Resolving a low battery level Security Downloading HP PC Hardware Diagnostics Uefi to a USB device Appendix C Electrostatic discharge Index Welcome Finding information Resources For information aboutFinding information Getting to know your computer Tablet edge componentsTablet edge components States on Display DisplayUser Guides Keyboard TopTouchPad Models only onLights Keys Esc keyRight USB device on Left Releasing the tablet from the keyboard Changing your tablet’s settings Adjusting your tablet’s autorotate lockAdjusting your tablet’s screen brightness Changing your tablet’s viewConnecting to a network Connecting to a wireless networkUsing the wireless controls Using Intel Wireless Gigabit Dock Manager Using a WlanUsing the wireless button Using operating system controlsUsing an Internet service provider Setting up a Wlan Configuring a wireless routerProtecting your Wlan Connecting to a Wlan Using HP Mobile Broadband select models only Using GPS select models only Inserting and removing a SIMUsing Bluetooth wireless devices Using the Wireless Dock WiDockConnecting to a wired network Connecting to a local area network LAN Using pointing devices Setting pointing device preferencesUsing the TouchPad and gestures Tapping Scrolling Finger pinch zoom Finger click Rotating select models onlyFlicking select models only Edge swipes select models only Right-edge swipeLeft-edge swipe Using touch screen gestures Using the digitizer pen select models onlySetting touch screen preferences Identifying the pen componentsUsing the keyboard Turning the embedded numeric keypad on and off Using an optional external numeric keypad Switching key functions on the embedded numeric keypadUsing the media activity controls Connecting speakersMultimedia AudioAdjusting the volume Connecting headphones and microphonesChecking audio functions on the computer Webcam VideoDisplayPort keyboard only Connecting wired displays using MultiStream Transport Power management Shutting down turning off the computerSetting power options Using power-saving statesIntel Rapid Start Technology select models only Initiating and exiting SleepUsing the power meter and power settings Setting password protection on wakeupEnabling and exiting user-initiated Hibernation Using battery power Factory-sealed battery select models onlyFinding additional battery information Using Battery Check Displaying the remaining battery chargeMaximizing battery discharge time Managing low battery levelsUsing external AC power Conserving battery powerTesting an AC adapter Using memory card readers External cards and devicesInserting a memory card Removing a memory card Using smart cards keyboard only Inserting a smart card Removing a smart cardUsing a USB device Using optional external devices Connecting a USB deviceRemoving a USB device Using optional external drives Security Protecting the computerUsing passwords Setting passwords in WindowsSetting passwords in Computer Setup Managing a Bios administrator passwordManaging a Computer Setup DriveLock password Entering a Bios administrator passwordSetting a DriveLock password Entering a DriveLock password Changing a DriveLock passwordRemoving DriveLock protection Using Computer Setup Automatic DriveLock Entering an Automatic DriveLock passwordRemoving Automatic DriveLock protection Page Using antivirus software Using firewall softwareInstalling critical security updates Using HP Client Security Using the fingerprint reader select models onlyLocating the fingerprint reader Maintenance Cleaning your computerCleaning procedures Cleaning the display All-in-Ones or NotebooksUpdating programs and drivers Using SoftPaq Download Manager Cleaning the TouchPad, keyboard, or mouseBackup and recovery Performing a system recoveryBacking up your information Using the Windows recovery tools Using f11 recovery tools Using Windows operating system media purchased separatelyUsing Windows Refresh or Windows Reset Using HP Software SetupUsing Computer Setup Starting Computer SetupNavigating and selecting in Computer Setup Restoring factory settings in Computer Setup Select Main Restore DefaultsUpdating the Bios Determining the Bios versionDownloading a Bios update Using MultiBoot About the boot device orderSynchronizing the tablet and keyboard Choosing MultiBoot preferences Setting a new boot order in Computer SetupDynamically choosing a boot device using the f9 prompt Setting a MultiBoot Express promptEntering MultiBoot Express preferences Using HP PC Hardware Diagnostics Uefi Downloading HP PC Hardware Diagnostics Uefi to a USB devicePage Support Contacting supportLabels Specifications Input powerOperating environment Traveling with the computer Troubleshooting Troubleshooting resourcesResolving issues Computer is unable to start upComputer screen is blank Software is functioning abnormallyComputer is on but not responding Computer is unusually warmWireless network connection is not working An external device is not workingElectrostatic discharge Symbols/Numerics IndexWlan