HP x2 1011 G1 (Windows 8.1) manual Labels

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Labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer:

IMPORTANT: All labels described in this section will be located on the bottom of the keyboard and on the back of the tablet.

●Service label—Provides important information to identify your computer. When contacting support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support.

Component

(1)Serial number

(2)Product number

(3)Warranty period

●Microsoft® Certificate of Authenticity label (select models only prior to Windows 8)—Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. HP platforms preinstalled with Windows 8 or Windows 8.1 do not have the physical label, but have a Digital Product Key electronically installed.

NOTE: This Digital Product Key is automatically recognized and activated by Microsoft Operating Systems on a reinstall of the Windows 8 or Windows 8.1 operating system with HP- approved recovery methods.

●Regulatory label(s)—Provide(s) regulatory information about the computer.

●Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use.

84 Chapter 12 Support

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Contents User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Using an optional external numeric keypad Identifying low battery levels Resolving a low battery level Security Downloading HP PC Hardware Diagnostics Uefi to a USB device Appendix C Electrostatic discharge Index Welcome Finding information Resources For information aboutFinding information Getting to know your computer Tablet edge componentsTablet edge components States on Display DisplayUser Guides Keyboard TopTouchPad Models only onLights Keys Esc keyRight USB device on Left Releasing the tablet from the keyboard Adjusting your tablet’s screen brightness Changing your tablet’s settingsAdjusting your tablet’s autorotate lock Changing your tablet’s viewConnecting to a wireless network Connecting to a networkUsing the wireless controls Using the wireless button Using Intel Wireless Gigabit Dock ManagerUsing a Wlan Using operating system controlsUsing an Internet service provider Configuring a wireless router Setting up a WlanProtecting your Wlan Connecting to a Wlan Using HP Mobile Broadband select models only Using GPS select models only Inserting and removing a SIMUsing Bluetooth wireless devices Using the Wireless Dock WiDockConnecting to a wired network Connecting to a local area network LAN Setting pointing device preferences Using pointing devicesUsing the TouchPad and gestures Tapping Scrolling Finger pinch zoom Finger click Rotating select models onlyFlicking select models only Edge swipes select models only Right-edge swipeLeft-edge swipe Setting touch screen preferences Using touch screen gesturesUsing the digitizer pen select models only Identifying the pen componentsUsing the keyboard Turning the embedded numeric keypad on and off Using an optional external numeric keypad Switching key functions on the embedded numeric keypadMultimedia Using the media activity controlsConnecting speakers AudioConnecting headphones and microphones Adjusting the volumeChecking audio functions on the computer Webcam VideoDisplayPort keyboard only Connecting wired displays using MultiStream Transport Power management Shutting down turning off the computerIntel Rapid Start Technology select models only Setting power optionsUsing power-saving states Initiating and exiting SleepSetting password protection on wakeup Using the power meter and power settingsEnabling and exiting user-initiated Hibernation Factory-sealed battery select models only Using battery powerFinding additional battery information Maximizing battery discharge time Using Battery CheckDisplaying the remaining battery charge Managing low battery levelsUsing external AC power Conserving battery powerTesting an AC adapter External cards and devices Using memory card readersInserting a memory card Removing a memory card Using smart cards keyboard only Inserting a smart card Removing a smart cardUsing a USB device Connecting a USB device Using optional external devicesRemoving a USB device Using optional external drives Security Protecting the computerUsing passwords Setting passwords in WindowsSetting passwords in Computer Setup Managing a Bios administrator passwordManaging a Computer Setup DriveLock password Entering a Bios administrator passwordSetting a DriveLock password Changing a DriveLock password Entering a DriveLock passwordRemoving DriveLock protection Entering an Automatic DriveLock password Using Computer Setup Automatic DriveLockRemoving Automatic DriveLock protection Page Using firewall software Using antivirus softwareInstalling critical security updates Using the fingerprint reader select models only Using HP Client SecurityLocating the fingerprint reader Cleaning procedures MaintenanceCleaning your computer Cleaning the display All-in-Ones or NotebooksUpdating programs and drivers Using SoftPaq Download Manager Cleaning the TouchPad, keyboard, or mousePerforming a system recovery Backup and recoveryBacking up your information Using the Windows recovery tools Using f11 recovery tools Using Windows operating system media purchased separatelyUsing Windows Refresh or Windows Reset Using HP Software SetupStarting Computer Setup Using Computer SetupNavigating and selecting in Computer Setup Restoring factory settings in Computer Setup Select Main Restore DefaultsDetermining the Bios version Updating the BiosDownloading a Bios update About the boot device order Using MultiBootSynchronizing the tablet and keyboard Choosing MultiBoot preferences Setting a new boot order in Computer SetupSetting a MultiBoot Express prompt Dynamically choosing a boot device using the f9 promptEntering MultiBoot Express preferences Using HP PC Hardware Diagnostics Uefi Downloading HP PC Hardware Diagnostics Uefi to a USB devicePage Support Contacting supportLabels Input power SpecificationsOperating environment Traveling with the computer Resolving issues TroubleshootingTroubleshooting resources Computer is unable to start upComputer is on but not responding Computer screen is blankSoftware is functioning abnormally Computer is unusually warmWireless network connection is not working An external device is not workingElectrostatic discharge Symbols/Numerics IndexWlan