HP Rlve 810 G2 manual Movie is not visible on an external display

Page 110

◦The playback window in the multimedia program may close. To return to playing the disc, click the Play button in your multimedia program to restart the disc. In rare cases, you may need to exit the program and then restart it.

A movie is not visible on an external display

1.If both the computer display and an external display are turned on, press fn+f4 one or more times to switch between the 2 displays.

2.Configure the monitor settings to make the external display primary:

a.From the Windows desktop, right-click on a blank area of the computer desktop, and select Screen resolution.

b.Specify a primary display and a secondary display.

NOTE: When using both displays, the DVD image will not appear on any display designated as the secondary display.

The process of burning a disc does not begin, or it stops before completion

●Be sure that all other programs are closed.

●Turn off Sleep mode.

●Be sure that you are using the right kind of disc for your drive.

●Be sure that the disc is inserted properly.

●Select a slower write speed and try again.

●If you are copying a disc, save the information on the source disc to your hard drive before trying to burn the contents to a new disc, and then burn from your hard drive.

100 Appendix B Troubleshooting

ENWW

Image 110

Contents User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Multimedia Vii Security Support 101 Welcome Finding information Resources For information aboutFinding information Enww Getting to know your computer RightGetting to know your computer Left Display Display Top TouchPadLights Keys Fn keyBottom See Using a USB device on RearUsing the wireless controls Connecting to a networkConnecting to a wireless network Using the wireless buttonUsing an Internet service provider Using a WlanUsing operating system controls Protecting your Wlan Setting up a WlanConfiguring a wireless router Using HP Mobile Broadband select models only Connecting to a WlanInserting and removing a SIM Using GPS select models only Using Bluetooth wireless devices select models onlyConnecting to a wired network Connecting to a local area network LANEnww Enww Using the TouchPad and gestures Using pointing devicesSetting pointing device preferences Turning the TouchPad off and on TappingScrolling Finger pinch zoomEdge swipes select models only Finger clickRotating select models only Right-edge swipe Top-edge swipe Identifying the hot keys Using the keyboardUsing Windows shortcut keys Using keypads Hot key combinationUsing the embedded numeric keypad Using an optional external numeric keypad Turning the embedded numeric keypad on and offEnww Multimedia Using the media activity controlsConnecting speakers AudioConnecting a microphone Adjusting the volumeConnecting headphones Connecting headphones and microphonesWebcam select models only VideoDisplayPort Power management Shutting down the computerIntel Rapid Start Technology select models only Setting power optionsUsing power-saving states Initiating and exiting SleepEnabling and exiting user-initiated Hibernation Using the power meter and power settingsSetting password protection on wakeup Using battery power Finding additional battery informationMaximizing battery discharge time Using Battery CheckDisplaying the remaining battery charge Managing low battery levelsInserting or removing the battery Inserting a batteryConserving battery power Storing a user-replaceable battery select models onlyReplacing a user-replaceable battery select models only Using external AC powerDisposing of a user-replaceable battery select models only Testing an AC adapter Enww Inserting a memory card Using memory card readers select models onlyExternal cards and devices Using a USB device Removing a memory cardRemoving a USB device Using optional external devicesConnecting a USB device Using optional external drives Drives Handling drivesRemoving the service door Using hard drivesRemoving or replacing the service door Replacing the service door Replacing or upgrading the hard driveInstalling a hard drive Removing the hard driveImproving hard drive performance Using Disk DefragmenterUsing Disk Cleanup Enww Security Protecting the computerUsing passwords Setting passwords in WindowsSetting passwords in Computer Setup Managing a Bios administrator passwordManaging a Computer Setup DriveLock password Entering a Bios administrator passwordSetting a DriveLock password Removing DriveLock protection Entering a DriveLock passwordChanging a DriveLock password Using Computer Setup Automatic DriveLock Entering an Automatic DriveLock passwordRemoving Automatic DriveLock protection Using antivirus softwareUsing firewall software Installing critical security updates Using HP Client SecurityInstalling an optional security cable Maintenance Adding or replacing memory modulesEnww Cleaning your computer Cleaning the sides or cover Cleaning proceduresCleaning the display All-in-Ones or Notebooks Cleaning the TouchPad, keyboard, or mouseUpdating programs and drivers Using SoftPaq Download Manager Enww Backing up your information Backup and recoveryPerforming a system recovery Using the Windows recovery tools Click Backup and RecoveryUsing f11 recovery tools Using Windows operating system media purchased separatelyUsing Windows Refresh or Windows Reset Using HP Software SetupNavigating and selecting in Computer Setup Using Computer SetupStarting Computer Setup Restoring factory settings in Computer Setup Downloading a Bios update Updating the BiosDetermining the Bios version Enww Choosing MultiBoot preferences Using MultiBootAbout the boot device order Setting a new boot order in Computer SetupEntering MultiBoot Express preferences Dynamically choosing a boot device using the f9 promptSetting a MultiBoot Express prompt Using HP PC Hardware Diagnostics Uefi Downloading HP PC Hardware Diagnostics Uefi to a USB deviceEnww Support Contacting supportLabels Labels Enww Specifications Input power Input Power RatingOperating environment Enww Traveling with the computer Enww Resolving issues TroubleshootingTroubleshooting resources Computer is unable to start upComputer is on but not responding Computer screen is blankSoftware is functioning abnormally Computer is unusually warmDisc does not play Wireless network connection is not workingAn external device is not working Movie is not visible on an external display Electrostatic discharge Appendix C Electrostatic discharge Symbols/Numerics IndexJacks SIM Enww

Related manuals

Manual 96 pages 59.37 Kb