HP Rlve 810 G2 manual Testing an AC adapter

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Testing an AC adapter

Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power:

●The computer does not turn on.

●The display does not turn on.

●The power lights are off.

To test the AC adapter:

NOTE: The following instructions apply to computers with user-replaceable batteries.

1.Shut down the computer.

2.Remove the battery on the computer.

3.Connect the AC adapter to the computer, and then plug it into an AC outlet.

4.Turn on the computer.

●If the power lights turn on, the AC adapter is working properly.

●If the power lights remain off, the AC adapter is not functioning and should be replaced. Contact support for information on obtaining a replacement AC power adapter.

ENWW	Setting power options 47

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Contents User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Multimedia Vii Security Support 101 Welcome Resources For information about Finding informationFinding information Enww Right Getting to know your computerGetting to know your computer Left Display Display TouchPad TopLights Fn key KeysBottom Rear See Using a USB device onConnecting to a wireless network Connecting to a networkUsing the wireless controls Using the wireless buttonUsing a Wlan Using operating system controlsUsing an Internet service provider Setting up a Wlan Configuring a wireless routerProtecting your Wlan Connecting to a Wlan Using HP Mobile Broadband select models onlyInserting and removing a SIM Using Bluetooth wireless devices select models only Using GPS select models onlyConnecting to a local area network LAN Connecting to a wired networkEnww Enww Using pointing devices Setting pointing device preferencesUsing the TouchPad and gestures Tapping Turning the TouchPad off and onFinger pinch zoom ScrollingFinger click Rotating select models onlyEdge swipes select models only Right-edge swipe Top-edge swipe Using the keyboard Using Windows shortcut keysIdentifying the hot keys Hot key combination Using keypadsUsing the embedded numeric keypad Turning the embedded numeric keypad on and off Using an optional external numeric keypadEnww Connecting speakers Using the media activity controlsMultimedia AudioConnecting headphones Adjusting the volumeConnecting a microphone Connecting headphones and microphonesVideo Webcam select models onlyDisplayPort Shutting down the computer Power managementUsing power-saving states Setting power optionsIntel Rapid Start Technology select models only Initiating and exiting SleepUsing the power meter and power settings Setting password protection on wakeupEnabling and exiting user-initiated Hibernation Finding additional battery information Using battery powerDisplaying the remaining battery charge Using Battery CheckMaximizing battery discharge time Managing low battery levels Inserting a battery Inserting or removing the batteryStoring a user-replaceable battery select models only Conserving battery powerUsing external AC power Disposing of a user-replaceable battery select models onlyReplacing a user-replaceable battery select models only Testing an AC adapter Enww Using memory card readers select models only External cards and devicesInserting a memory card Removing a memory card Using a USB deviceUsing optional external devices Connecting a USB deviceRemoving a USB device Using optional external drives Handling drives DrivesUsing hard drives Removing or replacing the service doorRemoving the service door Replacing or upgrading the hard drive Replacing the service doorRemoving the hard drive Installing a hard driveUsing Disk Defragmenter Using Disk CleanupImproving hard drive performance Enww Protecting the computer SecuritySetting passwords in Windows Using passwordsManaging a Bios administrator password Setting passwords in Computer SetupEntering a Bios administrator password Managing a Computer Setup DriveLock passwordSetting a DriveLock password Entering a DriveLock password Changing a DriveLock passwordRemoving DriveLock protection Entering an Automatic DriveLock password Using Computer Setup Automatic DriveLockUsing antivirus software Using firewall softwareRemoving Automatic DriveLock protection Using HP Client Security Installing critical security updatesInstalling an optional security cable Adding or replacing memory modules MaintenanceEnww Cleaning your computer Cleaning the display All-in-Ones or Notebooks Cleaning proceduresCleaning the sides or cover Cleaning the TouchPad, keyboard, or mouseUpdating programs and drivers Using SoftPaq Download Manager Enww Backup and recovery Performing a system recoveryBacking up your information Click Backup and Recovery Using the Windows recovery toolsUsing Windows operating system media purchased separately Using f11 recovery toolsUsing HP Software Setup Using Windows Refresh or Windows ResetUsing Computer Setup Starting Computer SetupNavigating and selecting in Computer Setup Restoring factory settings in Computer Setup Updating the Bios Determining the Bios versionDownloading a Bios update Enww About the boot device order Using MultiBootChoosing MultiBoot preferences Setting a new boot order in Computer SetupDynamically choosing a boot device using the f9 prompt Setting a MultiBoot Express promptEntering MultiBoot Express preferences Downloading HP PC Hardware Diagnostics Uefi to a USB device Using HP PC Hardware Diagnostics UefiEnww Contacting support SupportLabels Labels Enww Specifications Input Power Rating Input powerOperating environment Enww Traveling with the computer Enww Troubleshooting resources TroubleshootingResolving issues Computer is unable to start upSoftware is functioning abnormally Computer screen is blankComputer is on but not responding Computer is unusually warmWireless network connection is not working An external device is not workingDisc does not play Movie is not visible on an external display Electrostatic discharge Appendix C Electrostatic discharge Index Symbols/NumericsJacks SIM Enww

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