HP Rlve 810 G2 manual Using Windows Refresh or Windows Reset, Using HP Software Setup

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Using Windows Refresh or Windows Reset

When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you.

The Windows Reset option allows you to perform detailed reformatting of your computer, or remove personal information before you give away or recycle your computer. For more information on these features, see HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app.

Using HP Software Setup

HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system.

1.From the Start screen, type HP Software Setup.

2.Open HP Software Setup.

3.Follow the on-screen directions to reinstall drivers or select software.

78 Chapter 11 Backup and recovery

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Contents User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Multimedia Vii Security Support 101 Welcome Finding information Resources For information aboutFinding information Enww Getting to know your computer RightGetting to know your computer Left Display Display Top TouchPadLights Keys Fn keyBottom See Using a USB device on RearConnecting to a network Connecting to a wireless networkUsing the wireless controls Using the wireless buttonUsing operating system controls Using a WlanUsing an Internet service provider Configuring a wireless router Setting up a WlanProtecting your Wlan Using HP Mobile Broadband select models only Connecting to a WlanInserting and removing a SIM Using GPS select models only Using Bluetooth wireless devices select models onlyConnecting to a wired network Connecting to a local area network LANEnww Enww Setting pointing device preferences Using pointing devicesUsing the TouchPad and gestures Turning the TouchPad off and on TappingScrolling Finger pinch zoomRotating select models only Finger clickEdge swipes select models only Right-edge swipe Top-edge swipe Using Windows shortcut keys Using the keyboardIdentifying the hot keys Using keypads Hot key combinationUsing the embedded numeric keypad Using an optional external numeric keypad Turning the embedded numeric keypad on and offEnww Using the media activity controls Connecting speakersMultimedia AudioAdjusting the volume Connecting headphonesConnecting a microphone Connecting headphones and microphonesWebcam select models only VideoDisplayPort Power management Shutting down the computerSetting power options Using power-saving statesIntel Rapid Start Technology select models only Initiating and exiting SleepSetting password protection on wakeup Using the power meter and power settingsEnabling and exiting user-initiated Hibernation Using battery power Finding additional battery informationUsing Battery Check Displaying the remaining battery chargeMaximizing battery discharge time Managing low battery levelsInserting or removing the battery Inserting a batteryConserving battery power Storing a user-replaceable battery select models onlyDisposing of a user-replaceable battery select models only Using external AC powerReplacing a user-replaceable battery select models only Testing an AC adapter Enww External cards and devices Using memory card readers select models onlyInserting a memory card Using a USB device Removing a memory cardConnecting a USB device Using optional external devicesRemoving a USB device Using optional external drives Drives Handling drivesRemoving or replacing the service door Using hard drivesRemoving the service door Replacing the service door Replacing or upgrading the hard driveInstalling a hard drive Removing the hard driveUsing Disk Cleanup Using Disk DefragmenterImproving hard drive performance Enww Security Protecting the computerUsing passwords Setting passwords in WindowsSetting passwords in Computer Setup Managing a Bios administrator passwordManaging a Computer Setup DriveLock password Entering a Bios administrator passwordSetting a DriveLock password Changing a DriveLock password Entering a DriveLock passwordRemoving DriveLock protection Using Computer Setup Automatic DriveLock Entering an Automatic DriveLock passwordUsing firewall software Using antivirus softwareRemoving Automatic DriveLock protection Installing critical security updates Using HP Client SecurityInstalling an optional security cable Maintenance Adding or replacing memory modulesEnww Cleaning your computer Cleaning procedures Cleaning the display All-in-Ones or NotebooksCleaning the sides or cover Cleaning the TouchPad, keyboard, or mouseUpdating programs and drivers Using SoftPaq Download Manager Enww Performing a system recovery Backup and recoveryBacking up your information Using the Windows recovery tools Click Backup and RecoveryUsing f11 recovery tools Using Windows operating system media purchased separatelyUsing Windows Refresh or Windows Reset Using HP Software SetupStarting Computer Setup Using Computer SetupNavigating and selecting in Computer Setup Restoring factory settings in Computer Setup Determining the Bios version Updating the BiosDownloading a Bios update Enww Using MultiBoot About the boot device orderChoosing MultiBoot preferences Setting a new boot order in Computer SetupSetting a MultiBoot Express prompt Dynamically choosing a boot device using the f9 promptEntering MultiBoot Express preferences Using HP PC Hardware Diagnostics Uefi Downloading HP PC Hardware Diagnostics Uefi to a USB deviceEnww Support Contacting supportLabels Labels Enww Specifications Input power Input Power RatingOperating environment Enww Traveling with the computer Enww Troubleshooting Troubleshooting resourcesResolving issues Computer is unable to start upComputer screen is blank Software is functioning abnormallyComputer is on but not responding Computer is unusually warmAn external device is not working Wireless network connection is not workingDisc does not play Movie is not visible on an external display Electrostatic discharge Appendix C Electrostatic discharge Symbols/Numerics IndexJacks SIM Enww

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