| Using f11 recovery tools | 77 |
| Using Windows operating system media (purchased separately) | 77 |
| Using Windows Refresh or Windows Reset | 78 |
| Using HP Software Setup | 78 |
12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) | 79 | |
Using Computer Setup | 79 | |
| Starting Computer Setup | 79 |
| Navigating and selecting in Computer Setup | 79 |
| Restoring factory settings in Computer Setup | 80 |
| Updating the BIOS | 81 |
| Determining the BIOS version | 81 |
| Downloading a BIOS update | 81 |
Using MultiBoot | 83 | |
| About the boot device order | 83 |
| Choosing MultiBoot preferences | 83 |
| Setting a new boot order in Computer Setup | 83 |
| Dynamically choosing a boot device using the f9 prompt | 84 |
| Setting a MultiBoot Express prompt | 84 |
| Entering MultiBoot Express preferences | 84 |
Using HP PC Hardware Diagnostics (UEFI) | 85 | |
| Downloading HP PC Hardware Diagnostics (UEFI) to a USB device | 85 |
13 Support | ......................................................................................................................................................... | 87 |
Contacting support | 87 | |
Labels | 88 | |
14 Specifications | 91 | |
Input power | 92 | |
Operating environment | 93 | |
Appendix A | Traveling with the computer | 95 |
Appendix B | Troubleshooting | 97 |
Troubleshooting resources | 97 | |
Resolving issues | 97 | |
| The computer is unable to start up | 97 |
| The computer screen is blank | 98 |
| Software is functioning abnormally | 98 |
| The computer is on but not responding | 98 |
ENWW | ix |