HP Tape manual Europe, middle east and africa

hp learning products

hp learning products

issued october 2000 : http://www.hp.com/go/support/tape may have a later version

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contact hp

americas europe asia pacific

warranty

customer service form

europe, middle east and africa

contents of this section

check the web for up to date contact information

hp support in europe, middle east & africa
austria	norway
belgium (dutch)	poland
belgium (french)	portugal
czech republic	russian federation (moscow)
denmark	russian federation (st petersburg)
finland	russian federation (ukraine)
france	south africa (inside RSA)
germany	south africa (outside RSA)
greece	spain
hungary	sweden
ireland	switzerland
israel	turkey
italy	united arab emirates
netherlands	united kingdom
other european countries - english

check the web for up to date information

If you have internet access, click on the URL below:

http://www.hp.com/cposupport/mail_support.html

From time to time, telephone numbers and addresses may change; accessing contact details over the web will ensure you have the latest information.

If you do not have internet access, refer below for a list of contact numbers correct at time of printing:

hp support in europe, middle east & africa

There is no charge for technical support during the warranty period (unless otherwise stated). A per-incident charge applies after the warranty period.

Customers in Europe, the Middle East and Africa can contact HP on the telephone support lines listed, by country, below.

Major Account Customers

Where a second number is listed under the sub-heading "Major Account Customers", this number should be used by major account customers where the product number (as stated on the label on the base of your drive) is as follows:

products for major account customers

tape drive	product number
ultrium 230, internal	C7400A
ultrium 230, external	C7401A
ultrium 230, rack mounted	C7470A

or major account customers in Africa and the Middle East can call +41 22 780 41 11

austria

Telephone	+43	(0)810 00 6080	+43	(0)810 00 6080
	Hours of operation: 8:30		Geschäftszeiten: Montag -
	to 18:00		Freitag, 08.30 - 18.00
	Monday through Friday		Uhr
			+43	(0)222 25000/250 or
Major Account Customers			+43	(0)125 0000
Telephone	+43	(0)222 25000/250 or
	+43	(0)125 0000

belgium (dutch)

Telephone +32 (0)2 626 88 06

Hours of operation: 8:00 to 18:00

Monday through Thursday

belgium (french)

Telephone	+32 (0)2 626 88 07	+32 (0)2 626 88 07
	Hours of operation: 8:30	Horaires de disponibilité:
	to 18:00	Lundi - Vendredi , 8 h 30 -
	Monday through Friday	18 h 00
Major Account Customers		+32 (0)2 778 38 00
Telephone	+32 (0)2 778 38 00

czech republic

Telephone +42 (0)2 6130 7310

Hours of operation: 8:00 to 18:00

Monday to Thursday,

8.00to 16:30 Friday

Major Account Customers

Telephone	+42	(0)2	61 307 751 or
	+42	(0)2	47 17 321

denmark

Telephone +45 39 29 4099

Hours of operation: 8:30 to 18:00

Monday through Friday

Major Account Customers

Telephone +45 99 19 19

or +45 4599 10 00

finland

Telephone +358 (0)203 47 288

Hours of operation: 8:30 to 18:00

Monday through Friday

Major Account Customers
Telephone			+358 9 8872 2808 or
			+358 0887 21
		france
Telephone			+33	(0)1 43 62 34 34	+33	(0)1 43	62	34 34
			Hours of operation: 8:30		Horaires de disponibilité:
			to 18:00		Lundi - Vendredi , 8 h 30 -
			Monday through Friday		18 h 00
Major Account Customers					+33	(0)5 49 76 66 07 or
Telephone			+33	(0)5 49 76 66 07 or	+33	1698 2 6060
			+33	1698 2 6060
	germany
Telephone			+49	(0)180 52 58 143	+49	(0)180 52 58 143
			Hours of operation: 8:30		Geschäftszeiten: Montag -
			to 18:00		Freitag, 08.30 - 18.00
			Monday through Friday		Uhr

Major Account Customers		+49	(0)180 53 53 539 or
Telephone +49	(0)180 53 53 539 or	+49	2102 441 133
+49	2102 441 133

greece

Telephone +30 (0)1 619 64 11

Hours of operation: 9:00 to 17:00

Monday through Friday

Major Account Customers

Telephone	+30	(0)1 68 96 503/4 or
	+30	1689 6411

hungary

Telephone +36 (0)1 382 1111

Hours of operation: 8:30 to 18:00

Monday through Friday

Major Account Customers

Telephone	+36	(0)1	461 81 11 or
	+36	(0)1	252 4505

ireland

Telephone +353 (0)1 662 5525

Hours of operation: 8:30 to 18:00

Monday through Friday

Major Account Customers

Telephone +353 (0)1 284 4560

israel

Telephone +972 (0)9 952 4848

Hours of operation: 9:00 to 18:00

Sunday through Thursday

Major Account Customers

Telephone +972 (0)9 952 4848

italy

Telephone	+39	(0)2 264 10350	+39	02 264 10350
	Hours of operation: 8:30		Orario d'apertura: Lunedì-
	to 18:00		Venerdì, 8:30 - 18:00
	Monday through Friday
Major Account Customers			+39	(0)2 9212 2779 or
Telephone	+39	(0)2 9212 2779 or	+39	(0)2 9212 2778
	+39	(0)2 9212 2778

netherlands

Telephone +31 (0)20 606 8751

Hours of operation: 8:30 to 18:00

Monday through Friday

Major Account Customers

Telephone +31	(0)20	547 7444 or
+31	(0)20	547 9666

norway

Telephone +47 22 11 6299

Hours of operation: 8:30 to 18:00

Monday through Friday

Major Account Customers

Telephone +47	22 73 5601 or
+47	22 735 600

poland

Telephone +48 22 519 06 00

Hours of operation: 8:00 to 17:00

Monday through Friday

Major Account Customers
Telephone		+48 22 608 74 00 or +48
		22 375 065
	portugal
Telephone		+351 21 317 6333	+351 21 317 6333
		Hours of operation: 8:30	Horário de operação:
		to 18:00	Segunda - Sexta, 8:30 -
		Monday through Friday	17:00
Major Account Customers			+39 (0)2 9212 2779 or
Telephone		+351 482 8555 or +351	+351 1301 7344
		1301 7344

russian federation (moscow)

Telephone +7 095 797 3520

Hours of operation: 9:00 to 18:00

Monday through Friday

Major Account Customers Telephone +7 095 797 3500 or

+7 095 938 6885

russian federation (st petersburg)

Telephone +7 812 346 7997

Hours of operation: 9:00 to 18:00

Monday through Friday

Major Account Customers Telephone +7 812 259 3557 or

+7 095 938 6885

russian federation (ukraine)

Telephone +7 (380-44) 490-3520

Hours of operation: 9:00 to 18:00

Monday through Friday

south africa (inside RSA)

Telephone 086 000 1030

Hours of operation: 8:00 to 17:00

Monday through Friday

south africa (outside RSA)

Telephone +27-11 258 9301

Hours of operation: 8:00 to 17:00

Monday through Friday

Major Account Customers

Telephone +27 11 806 1010

spain

Telephone	+34 902 321 123	+34 902 321 123
	Hours of operation: 8:30	Horas de atención: Lunes
	to 18:00	a Viernes de 8:30 a
	Monday through Friday	18:00 h

Major Account Customers	+34 902 22 00 30 or +34
Telephone +34 902 22 00 30 or +34	1631 1600
1631 1600

sweden

Telephone +46 (0) 8 619 2170

Hours of operation: 8:30 to 18:00

Monday through Friday

Major Account Customers

Telephone	+46	(0)8 444 23 83 or
	+46	8750 2300

switzerland

Telephone +41 (0) 848 80 11 11

Hours of operation: 8:30 to 18:00

Monday through Friday

Major Account Customers

Telephone	+41	(0)800 55 53 53 or
	+41	31 980 3111

turkey

Telephone +90 (0)212 221 69 69

Hours of operation: 8:30 to 18:00

Monday through Friday

Major Account Customers Telephone +90 (0)212 224 59 25 or

+90 (0)312 468 8770

united arab emirates

Telephone 971 4 883 8454

Hours of operation: 8:30 to 18:00

Monday through Friday

For customers in: UAE, Bahrain, Qatar, Saudi Arabia, Jordan, Palestine, Egypt, Yemen, Lebanon, Kuwait and Oman (languages supported - English and Arabic)

Major Account Customers

Telephone +44 (0)1344 366 366

united kingdom

Telephone +44 (0)207 512 52 02

Hours of operation: 8:30 to 18:00

Monday through Friday

Major Account Customers Telephone +44 (0)1344 366 366 or

+44 (0)1344 360 000

other european countries (english)

Telephone +44 (0)207 512 52 02

Hours of operation: 8:30 to 18:00

Monday through Friday

Major Account Customers

Telephone +41 22 780 81 11

© 2000, Hewlett-Packard Company

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