HP Accessory 651176-002 Warranty information, Limited warranty, Pre-Failure Battery Warranty

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Warranty information

Limited warranty

To back up the wide range of features offered with the UPS, a 3-year limited warranty is provided.

$250,000 Computer Load Protection Guarantee

In addition to the limited warranty, a $250,000 Computer Load Protection Guarantee (provided by the original equipment manufacturer) is offered.

IMPORTANT: The $250,000 Computer Load Protection Guarantee is offered only in The United States and Canada.

The $250,000 Computer Load Protection Guarantee only applies if:

The UPS is plugged into a suitably grounded and wired outlet using no extension cords, adapters, other ground wires, or other electrical connections.

The UPS installation complies with all applicable electrical and safety codes specified by the NEC.

The UPS is used under normal operating conditions and users comply with all instructions and labels.

The UPS is not damaged by accident (other than a utility power transient), misuse, or abuse. o The Guarantee applies only to the original end-user and is non-transferable.

o The Guarantee does not include reimbursement for or restoration of any data loss.

The UPS is either connected directly to an enterprise class PDU, which is then connected directly to a server, workstation, or personal computer, or the UPS is connected directly to a server, workstation, or personal computer.

Pre-Failure Battery Warranty

The Pre-Failure Battery Warranty, standard on all UPS units, extends the advantage of a 3-year limited warranty by applying it to the battery before it actually fails. The Pre-Failure Battery Warranty ensures that the battery is replaced free of charge when a notification that the battery might fail is received from power protector software. The battery warranty coverage is 3 years for parts. The warranty for the first year of ownership includes parts and labor. If battery spares are not available for a particular UPS model, the entire UPS, including its battery, is replaced.

A Pre-Failure Battery warning is given 30 days before a battery failure. The warning is indicated in one or both of the following ways:

An LED showing the battery is low

Notification from power protector software

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Contents HP R/T3000 G2 UPS User Guide Page Contents Power management Spares Acronyms and abbreviations Documentation feedback Index UPS R/T3000 G2 overview Component identificationUPS front panel UPS front panel controls UPS front panel LED indicatorsT3000 NA and R/T3000j JPN rear panel HP UPS R/T3000 modelsT3000h NA and R/T3000h JPN rear panel Repo port T3000 INT rear panelERM rear panel Tools and materials InstallationPrecautions Preparing to install the hardwareSelecting a site Installing the mounting railsReadying the equipment Installation Installation Installing the UPS in a rack Connecting the battery leads Installation Attaching the UPS front bezel Connecting the host computer Connecting the serial communications port Connecting the Repo portInstallation Connecting the ground bonding cable Connecting devices to the UPS Connecting the UPS to utility powerInstallation Starting power to the load Installing the ERM in a rackConnecting the battery leads Attaching the ERM front bezel Connecting the ERM to the UPS Installation Installing the optional UPS Network Module Connecting the UPS Network Module Installing the UPS as a towerConnecting the battery leads Rotating the logo badge Continuing the installation Installing the ERM as a tower Installation Continuing the ERM installation Installing the extension bars if included Connecting and securing the power cords Modes of operation Standby modeOperate mode UPS operationsOperating the UPS front panel controls Configure modeBattery mode Auto-Bypass modeConfiguring the UPS Initiating a self-test Powering down the UPS Silencing an audible alarmVerifying the Repo port connection Maintenance Battery care and storage guidelines Important battery safety informationDetermining when to replace batteries Obtaining new batteries UPS battery replacement procedureTesting the new battery module Replacing the ERM Replacing the UPSReplacing the UPS option card Updating the UPS firmware Configuring a USB to serial converterReassigning the USB COM ports Maintenance Power Protector software Power managementPower management LED troubleshooting TroubleshootingUPS is in Auto-Bypass mode General alarm condition UPS is in Converter Off modeInput voltage is out of range Battery conditionUPS is on battery Bypass is out of rangeRepo condition Overtemperature conditionInternal UPS fault condition Site wiring conditionUPS frequently switches between utility and battery power Checksum failure errorLow battery shutdowns UPS does not provide the expected backup timeUPS input specifications SpecificationsUPS physical specifications ERM physical specificationsOutput feature specifications Battery specificationsPower protection specifications Output tolerance specificationsRepo port specifications High-voltage UPS battery runtimesLow-voltage UPS battery runtimes Environmental specificationsSpares UPS spare parts listOrdering spares Hardware options ERM spare parts listBefore you contact HP Support and other resourcesHP contact information Pre-Failure Battery Warranty Warranty informationLimited warranty $250,000 Computer Load Protection GuaranteeRecommended duration of use Regulatory compliance identification numbers Regulatory compliance noticesFederal Communications Commission notice Cables ModificationsCanadian notice Avis Canadien European Union regulatory notice Japanese notice Bsmi notice Korean notice Taiwan battery recycling notice Battery replacement noticeChinese notice Power cord statement for Japan Preventing electrostatic discharge Electrostatic dischargeGrounding methods to prevent electrostatic discharge Acronyms and abbreviations Documentation feedback Index On button, location UPS is on battery