HP XU103UT HP CCM Client Configuration Manager select models only, HP SSM System Software Manager

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●Help desk and problem resolution

◦Management of help desk tickets

◦Remote troubleshooting

◦Remote problem resolution

◦Client disaster recovery

●Software and operations management

◦Ongoing client management

◦HP system software deployment

◦Application self-healing (the ability to identify and repair certain application problems)

Altiris Solutions software provides easy-to-use software distribution capabilities. HP Client Manager for Altiris enables communication with the Altiris Solutions software, which can be used to complete new hardware deployment or personality migration to a new operating system using easy-to-follow wizards. HP Client Manager for Altiris is available for download from the HP Web site.

When Altiris Solutions software is used in conjunction with HP System Software Manager or HP Client Manager for Altiris, administrators can also update the system BIOS and device driver software from a central console.

HP CCM (Client Configuration Manager) (select models only)

HP CCM automates the management of software such as operating systems, programs, software updates, and content and configuration settings to ensure that each computer is maintained in the correct configuration. With these automated management solutions, you can manage software throughout the life cycle of the computer.

CCM enables you to perform the following tasks:

●Collect hardware and software inventory across multiple platforms.

●Prepare a software package and conduct impact analysis prior to distribution.

●Target individual computers, workgroups, or entire populations of computers for deployment and maintenance of software and content according to policies.

●Provision and manage operating systems, applications, and content on distributed computers from any location.

●Integrate CCM with help desks and other system management tools for seamless operations.

●Leverage a common infrastructure for management of software and content on standard computing devices across any network for all enterprise users.

●Scale to meet enterprise needs.

HP SSM (System Software Manager)

HP SSM lets you remotely update system-level software on multiple systems simultaneously. When executed on a client computer, SSM detects versions of both hardware and software, and then updates designated software from a central repository, known as a file store. Driver versions that are supported by SSM are denoted with a special icon on the HP driver download Web site and on the

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Contents HP Notebook Product notice Safety warning notice Iv Safety warning notice Table of contents VGA Hdmi External cards and devices Security Computer Setup Bios and Advanced System Diagnostics Appendix C Electrostatic discharge Index Introduction Finding more information about your new computerSelect Start All Programs HP HP Documentation Windows Creating a wireless connectionIdentifying wireless and network status icons Networking select models onlyWindows Vista Select Start All Programs HP HP Connection Manager Turning wireless devices on or offUsing HP Connection Manager select models only Using operating system controlsUsing a Wlan Connecting to an existing WlanSelect Start Connect to Protecting your Wlan Setting up a new WlanRoaming to another network Using HP Mobile Broadband select models onlyRemoving a SIM Inserting a SIMBluetooth and Internet Connection Sharing ICS Using GPS select models onlyUsing Bluetooth wireless devices Connecting to a wired networkConnecting a modem cable Selecting a location setting Connecting a country- or region-specific modem cable adapterWindows Select Start Devices and Printers Adding new locations when travelingConnecting to a local area network LAN select models only Page Using the media activity controls MultimediaAudio Select Start Control Panel Hardware and Sound Sound Adjusting the volumeSelect Start All Programs Accessories Sound Recorder Checking audio functions on the computerVideo Webcam select models onlyPage Hdmi Intel Wireless Display select models only Configuring audio for HdmiPower management Shutting down the computerWindows 7-SelectStart Shut down Setting power options Using power-saving statesInitiating and exiting Sleep Initiating and exiting Hibernation Using the power meterUsing power plans Viewing the current power planCustomizing power plans Selecting a different power planSetting password protection on wakeup Select Start All Programs HP HP Power Assistant Using HP Power Assistant select models onlyUsing battery power Finding additional battery informationManaging low battery levels Using Battery CheckDisplaying the remaining battery charge Maximizing battery discharge timeResolving a low battery level Conserving battery powerReplacing the battery Using external AC powerStoring a battery Disposing of a used batteryTesting an AC adapter Using switchable graphics select models only Switchable graphics/dual graphics select models onlyUsing dual graphics select models only Using Media Card Reader cards select models only External cards and devicesInserting a digital card Using ExpressCards select models only Configuring an ExpressCardRemoving a digital card Inserting an ExpressCard Removing an ExpressCard Using smart cards select models onlyUsing a USB device Inserting a smart cardRemoving a smart card Using 1394 devices select models only Connecting a USB deviceRemoving a USB device Using an eSATA device select models only Connecting a 1394 deviceRemoving a 1394 device Removing an eSATA device Connecting an eSATA deviceUsing a serial device select models only Using optional external devicesUsing optional external drives Using the expansion port select models only Using the docking connector select models only Handling drives DrivesImproving hard drive performance Using hard drivesUsing Disk Defragmenter Using Disk CleanupUsing HP 3D DriveGuard select models only Managing power with a parked hard driveIdentifying HP 3D DriveGuard status Inserting an optical disc Using optical drives select models onlyIdentifying the installed optical drive Using HP 3D DriveGuard softwareSlot-load Removing an optical discWhen the disc tray opens normally Slot-load Sharing optical drives Using RAID select models onlyProtecting the computer SecurityUsing passwords Password Function Setting passwords in WindowsChanging a Bios administrator password Setting passwords in Computer SetupManaging a Bios administrator password Setting a new Bios administrator passwordManaging a Computer Setup DriveLock password Entering a Bios administrator passwordDeleting a Bios administrator password Setting a DriveLock password Entering a DriveLock password Changing a DriveLock passwordRemoving DriveLock protection Using Computer Setup Automatic DriveLock Entering an Automatic DriveLock passwordRemoving Automatic DriveLock protection Using antivirus software Using firewall softwareInstalling critical security updates Installing an optional security cable Using HP ProtectTools Security Manager select models onlyLocating the fingerprint reader Using the fingerprint reader select models onlyCleaning procedures MaintenanceCleaning your computer Cleaning productsCleaning the sides and cover Cleaning the TouchPad and keyboardUpdating programs and drivers Using SoftPaq Download Manager Navigating and selecting in Computer Setup Computer Setup Bios and Advanced System DiagnosticsUsing Computer Setup Starting Computer SetupRestoring factory settings in Computer Setup Select Start Help and Support Maintain Updating the BiosDetermining the Bios version Downloading a Bios updateUsing Advanced System Diagnostics Page About the boot device order MultiBootConsidering boot order changes Enabling boot devices in Computer SetupSetting a new boot order in Computer Setup Choosing MultiBoot preferencesDynamically choosing a boot device using the f9 prompt Setting a MultiBoot Express promptEntering MultiBoot Express preferences Using Client Management Solutions Configuring and deploying a software imageComputer Management HP Client Manager for Altiris select models only Managing and updating softwareHP SSM System Software Manager HP CCM Client Configuration Manager select models onlyIntel ME Configuration Using Intel Active Management Technology select models onlyEnabling the iAMT solution Using the MEBx setup utility menusChange Intel ME Password IAMT ConfigurationTraveling with the computer Page Troubleshooting resources Electrostatic discharge Index Symbols/NumericsKeys SIM
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