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If You Are Unable To Install SAN Manager DM
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Symptom | Cause/Solution | | |
| | | |
Installation terminates and | Windows Installer version 1.0 is installed on your system. SAN | | |
prompts for a system | Manager DM uses version 1.1 of the Windows Installer. Windows | | |
reboot. | requires a system reboot in order to upgrade the Installer version. | | |
| 1. | Click the OK button to reboot. | | |
| 2. | Continue installation of SAN Manager DM. | | |
| | | |
The Next button is not | Required version of Java Runtime Environment (JRE) not | | |
available in Installation | installed. SAN Manager DM requires JRE 1.2.2-001. This version of | | |
Wizard. Cannot continue | the JRE is delivered on the SAN Manager DM CD-ROM. | | |
with installation. | 1. | Click the Cancel button to exit the Installation Wizard. | | |
| 2. | From the Introduction window, select Install JAVA 2 JRE. | | |
| 3. | Follow the instructions to install the JRE. | | |
| 4. | Reattempt installation of SAN Manager DM. | | |
| Current NT logon name does not have administrators privilege | | |
| |
| for this system. Administrator privilege for system on which SAN | | Troubleshooting |
| Manager DM is being installed is required in order to proceed past the | |
| | |
| Minimum Requirements window of the Installation Wizard. Log on to | | |
| the system with a user name that has administrators privilege. | | |
| | | | |
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Contents
Troubleshooting
Index
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Introduction
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SAN Manager DM Overview
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System Requirements
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Device Model
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Device Model SAN Connection
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Bridge on the SAN
Installing SAN Manager DM
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Installation Overview
Preparing for Installation
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Installing SAN Manager DM
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Setting Up SAN Manager DM
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Troubleshooting
Introduction
Symptom Cause/Solution
If You Are Unable To Install SAN Manager DM
Required version of Java Runtime Environment JRE not
Current NT logon name is more than 14 characters. When
If You Are Unable To Deploy The Host Agent
Host or network to which you are deploying is down. Verify
If You Are Unable to Start SAN Manager DM
Page
Database is corrupt. Run the createnewdb.cmd script
If You Cannot Start SAN Manager DM Services
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Installing Fibre Channel Manager
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Overview
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Installing Fibre Channel Manager
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Appendix B
Uninstalling SAN Manager DM
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Uninstalling Selected Data Hosts
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Uninstalling SAN Manager DM and All Data Hosts
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Windows NT and Windows
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Appendix B
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Appendix C
END-USER License Agreement
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Appendix C
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Appendix D
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