HP Surestore SAN Manager DM Software, Surestore SAN Manager LM Software manual Appendix B

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Appendix B

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Contents
$10DQDJHUHYLFH0DQDJHPHQW QVWDOODWLRQ*XLGH Lqvwuxfwlrqv UhvhuyhgFrpsdwleoh 0LFURVRIWLQGRZVDQGLQGRZV17DUH86Contents Troubleshooting Index Page Introduction LVFRYHULQJDQG0DSSLQJ6WRUDJH5HVRXUFHV SAN Manager DM Overview0RQLWRULQJWKH+HDOWKRI6WRUDJH5HVRXUFHV 7DEOH HYLFH0DQDJHPHQW$SSOLFDWLRQV DXQFKLQJHYLFH6SHFLILF$SSOLFDWLRQVApplication Device Supported Requirement Value System Requirements0DQDJHPHQW6WDWLRQ6\VWHP5HTXLUHPHQWV 7DEOH 0DQDJHPHQW6WDWLRQ0LQLPXP5HTXLUHPHQWVSolaris Windows $1DWD+RVWV6\VWHP5HTXLUHPHQWVZklfkvwrudjhrulqiudvwuxfwxuhghylfhvduhfrqqhfwhg Requirement¥ 0RWLIIRQWOLVWIRQWVHWOLEP $1DWD+RVWV3DWFK5HTXLUHPHQWV¥ 2SHQLQGRZVVXQ3DWFKUHTXLUHGLQDVLDQORFDWLRQVRQO\ HYLFH7\SHV Supported Device Types and DevicesIROORZLQJW\SHVDQGGLVSOD\VLWVDVVRFLDWHGLFRQLQWKHJUDSKLFDOPDS Device Model HylfhvQiudvwuxfwxuhhylfhv 7DEOH ,QIUDVWUXFWXUHHYLFHV6XSSRUWHGE\6$10DQDJHU07DEOH 6WRUDJHHYLFHV6XSSRUWHGE\6$10DQDJHU0 6WRUDJHHYLFHVDevice Model SAN Connection 106XSSRUWHGHYLFH7\SHVDQGHYLFHV Bridge on the SANInstalling SAN Manager DM 12,QVWDOODWLRQ2YHUYLHZ Installation OverviewPreparing for Installation QVWDOOLQJ6$10DQDJHU0UHTXLUHVWKUHHWDVNVIroorzlqjvriwzduhsurgxfwvrqwkhpdqdjhphqwvwdwlrq 3UHSDULQJIRU,QVWDOODWLRQ‡ $GREH$FUREDW5HDGHU ¥ GRPDLQUHTXLUHGRQO\LILQGRZV17RUKRVWFRQILJXUHGLQDGRPDLQ Judsklfdopds143UHSDULQJIRU,QVWDOODWLRQ Vzolvwjuhslgldo VZOLVWJUHSL+36&6,*DWHZD\ 8QLQVWDOOLQJ3UHYLRXV9HUVLRQVRQ+386$1DWD+RVWVHWHUPLQLQJ3UHYLRXV6$10DQDJHU0,QVWDOODWLRQV RJLQDVURRWRQWKH+38KRVWUhgxqgdqwpdqdjhphqwvwdwlrq Installing SAN Manager DM5HGXQGDQW0DQDJHPHQW6WDWLRQ QVWDOOLQJ6$10DQDJHU0RQWKH0DQDJHPHQW6WDWLRQOLFNWKH,QVWDOO6$10DQDJHU0OLQN7KHHOFRPHZLQGRZDSSHDUV QVHUWWKH6$10DQDJHU0&520LQWKH&520GULYHOLFNWKH1HWEXWWRQWRFRQWLQXH7KH/LFHQVH$JUHHPHQWZLQGRZDSSHDUV 0LQLPXP5HTXLUHPHQWVZLQGRZDSSHDUVOLFNWKH1HWEXWWRQWRFRQWLQXH7KH6HWXS7\SHZLQGRZDSSHDUV Zhofrphzlqgrz WRGHSOR\WKH+RVW$JHQWFRPSRQHQWDIWHULQLWLDOLQVWDOODWLRQ PrqlwruhgrxwriedqgRXFDQRQO\HQWHUDZLOGFDUGLQRQH,3DGGUHVVILHOG 3DGGUHVVHVWRHQWHULQWKH,3LVFRYHU\DQG,3,JQRUHZLQGRZVWklvzlqgrz Surfhvv GHOD\PD\RFFXUEHIRUHDFRQILUPDWLRQPHVVDJHDSSHDUVFrpsohwhwkhilqdofrqiljxudwlrqwdvnv Dsshduv OLFNWKHLQLVKEXWWRQ7KH,QWURGXFWLRQZLQGRZUHDSSHDUVQWHULQJ/LFHQVH,QIRUPDWLRQ Setting Up SAN Manager DMOLFNWKH&RQILJXUDWLRQWDE Dqgrwkhughylfhv $VVRFLDWLQJ,QIUDVWUXFWXUHHYLFHVURPWKHGLWPHQXVHOHFW/LFHQVLQJ7KH/LFHQVHZLQGRZDSSHDUV 5LJKWFOLFND7RSRORJ\RUKXELFRQZLWKXQNQRZQEOXHVWDWXV Yduldeoh QWHJUDWLQJZLWK2WKHU0DQDJHPHQW$SSOLFDWLRQVRQILJXULQJ6$10DQDJHU0WRSRUWYHQWV IdovhPhvvdjhorj DXQFKLQJ6$10DQDJHU0IURP+31HWZRUN1RGH0DQDJHUQDEOHHYHQWHSRUWLQJE\PRGLI\LQJWKH75$3B1$%/VHWWLQJWRWUXH Lqvwdoohg8VHWKHIROORZLQJVDPSOHWRFUHDWHWKHVDQPJUGPILOH Glwruzlqgrzdsshduv DXQFKLQJ6$10DQDJHU0IURP&$8QLFHQWHU71Zlqgrz HOHWHWKHWHWLQWKH3DUDPHWHUVEROLFNWKHLWEXWWRQWRFORVHWKH+RVW$JHQWHSOR\PHQWZLQGRZ OLFNWKHHSOR\/LVWEXWWRQTroubleshooting Introduction Symptom Cause/Solution If You Are Unable To Install SAN Manager DMRequired version of Java Runtime Environment JRE not Current NT logon name is more than 14 characters. When If You Are Unable To Deploy The Host AgentHost or network to which you are deploying is down. Verify If You Are Unable to Start SAN Manager DM Page Database is corrupt. Run the createnewdb.cmd script If You Cannot Start SAN Manager DM Services42,IRX&DQQRW6WDUW6$10DQDJHU06HUYLFHV Installing Fibre Channel Manager Qwhuwkhiroorzlqjdwdfrppdqgsurpsw OverviewLqiudvwuxfwxuhghylfhvlvfrqqhfwhg 7RGHWHUPLQHLI=HXV/LWHLVLQVWDOOHGRQWKH+386$1GDWDKRVWRZQORDGLQJDQG,QVWDOOLQJ=HXV/LWHHE6HUYHU Installing Zeus Lite Web ServerRQILJXULQJ=HXV/LWHHE6HUYHUIRULEUH&KDQQHO0DQDJHU KRVWQDPHLVWKHQDPHRIWKHKRVWRQZKLFK=HXV/LWHLVLQVWDOOHG VwduwhxvDgplqlvwudwlrqvhuyhu KwwskrvwqdphQvwdoovk Installing Fibre Channel ManagerFgwps FgglvwQvwdoo 6WDUWWKH&0DQDJHULQVWDOODWLRQXWLOLW\E\HQWHULQJ7KH&0DQDJHUFRQILJXUDWLRQPDLQPHQXDSSHDUV Wkhghidxowzhevhuyhu 9HULI\WKH&0DQDJHUGDHPRQLVUXQQLQJE\HQWHULQJ QWHUWKHQHQWHUD&0$EV&*,YDOXHRIRSWHXVOLWHFJLELQWkhsdudphwhuqxpehudqgwkhqhqwhulqjdqhzydoxh UhwxuqwrwkhfrqiljxudwlrqpdlqphqxAppendix B Uninstalling SAN Manager DMOLFNWKH9LHZ/LVWEXWWRQ7KH2SHQZLQGRZDSSHDUV Uninstalling Selected Data HostsRXEOHFOLFNWKHORJGLUHFWRU\WRGLVSOD\LWVFRQWHQWV $SSHQGL XQLQVWDOOHGWKH+RVW$JHQWFRPSRQHQW XQLQVWDOOLQJWKH+RVW$JHQWFRPSRQHQWNloosurfhvvblg 8QLQVWDOOLQJWKH+RVW$JHQWIURP$OO6$1DWD+RVWV Uninstalling SAN Manager DM and All Data Hosts56$SSHQGL 5HSHDWWKHSUHYLRXVVWHSIRUHDFKKRVWLQWKHGHSOR\PHQWOLVWOLFNWKHLWEXWWRQWRFORVHWKH+RVW$JHQWHSOR\PHQWZLQGRZ FRPPDQGZLQGRZZKHQXQLQVWDOODWLRQLVFRPSOHWHGVXFFHVVIXOO\Windows NT and Windows HP-UX 10.20 Solaris VZUHPRYH&0DQDJHU67$1 8QLQVWDOOLQJLEUH&KDQQHO0DQDJHUIURPDQ+38DWD+RVWFgrsw OLFNWKH1HWEXWWRQWRFRQWLQXH7KH3URJUDP0DLQWHQDQFHZLQGRZDSSHDUV 8QLQVWDOOLQJ6$10DQDJHU0IURPWKH0DQDJHPHQW6WDWLRQAppendix B 62$SSHQGL Appendix C END-USER License AgreementLFHQVH*UDQW +36XUH6WRUH6$10DQDJHU6RIWZDUH/LFHQVH7HUPV2ZQHUVKLS 7HUPLQDWLRQ RSLHVDQG$GDSWDWLRQV1RLVDVVHPEO\RUHFU\SWLRQ 7UDQVIHU6XSSOHPHQWDO5HVWULFWLRQVIRU+36XUH6WRUH6$10DQDJHU6RIWZDUH 86*RYHUQPHQW5HVWULFWHG5LJKWVLqfrusrudwhg Appendix C 68$SSHQGL Appendix D Hhfxwhlwvsurjudpplqjlqvwuxfwlrqvgxhwrvxfkghihfwv EhghihfwlyhLqglfdwhglqwkhrzqhuvpdqxdoruvhuylfherrnohw Wrsurylqfh72$SSHQGL GHSOR\LQJ DiwhulqlwldolqvwdoodwlrqGHYLFHW\SHVVXSSRUWHG $1GDWDKRVWV6RODULV $1GDWDKRVWVLQGRZVFrqwhqw Olfhqvhhqwhulqj Lqvwdoodwlrq ¥Suhsdulqjiru $1GDWDKRVWVUHTXLUHPHQWV Hqwhulqjljqruhudqjh OlfhqvhdjuhhphqwWurxeohvkrrwlqj ¥ Vriwzduhuhtxluhphqwv VWDUWLQJ6$10DQDJHU0WURXEOHVKRRWLQJ76,QGH Agree Disagree 5HDGHU&RPPHQW6KHHW$WWHQWLRQ,QIRUPDWLRQQJLQHHULQJ06 +HZOHWW3DFNDUG&RPSDQ\ 6RIWZDUHDQG6$10DQDJHPHQW2SHUDWLRQPage RU,QWHUQDO8VH2QO\
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