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Contents

$10DQDJHUHYLFH0DQDJHPHQW QVWDOODWLRQ*XLGH Uhvhuyhg Frpsdwleoh0LFURVRIWLQGRZVDQGLQGRZV17DUH86 LqvwuxfwlrqvContents Troubleshooting Index Page Introduction SAN Manager DM Overview LVFRYHULQJDQG0DSSLQJ6WRUDJH5HVRXUFHV0RQLWRULQJWKH+HDOWKRI6WRUDJH5HVRXUFHV DXQFKLQJHYLFH6SHFLILF$SSOLFDWLRQV 7DEOH HYLFH0DQDJHPHQW$SSOLFDWLRQVApplication Device Supported System Requirements 0DQDJHPHQW6WDWLRQ6\VWHP5HTXLUHPHQWV7DEOH 0DQDJHPHQW6WDWLRQ0LQLPXP5HTXLUHPHQWV Requirement Value$1DWD+RVWV6\VWHP5HTXLUHPHQWV ZklfkvwrudjhrulqiudvwuxfwxuhghylfhvduhfrqqhfwhgRequirement Solaris Windows$1DWD+RVWV3DWFK5HTXLUHPHQWV ¥ 0RWLIIRQWOLVWIRQWVHWOLEP¥ 2SHQLQGRZVVXQ3DWFKUHTXLUHGLQDVLDQORFDWLRQVRQO\ Supported Device Types and Devices HYLFH7\SHVIROORZLQJW\SHVDQGGLVSOD\VLWVDVVRFLDWHGLFRQLQWKHJUDSKLFDOPDS Hylfhv Qiudvwuxfwxuhhylfhv7DEOH ,QIUDVWUXFWXUHHYLFHV6XSSRUWHGE\6$10DQDJHU0 Device Model6WRUDJHHYLFHV 7DEOH 6WRUDJHHYLFHV6XSSRUWHGE\6$10DQDJHU0Device Model SAN Connection Bridge on the SAN 106XSSRUWHGHYLFH7\SHVDQGHYLFHVInstalling SAN Manager DM Installation Overview Preparing for InstallationQVWDOOLQJ6$10DQDJHU0UHTXLUHVWKUHHWDVNV 12,QVWDOODWLRQ2YHUYLHZ3UHSDULQJIRU,QVWDOODWLRQ Iroorzlqjvriwzduhsurgxfwvrqwkhpdqdjhphqwvwdwlrq‡ $GREH$FUREDW5HDGHU Judsklfdopds ¥ GRPDLQUHTXLUHGRQO\LILQGRZV17RUKRVWFRQILJXUHGLQDGRPDLQ143UHSDULQJIRU,QVWDOODWLRQ 8QLQVWDOOLQJ3UHYLRXV9HUVLRQVRQ+386$1DWD+RVWV HWHUPLQLQJ3UHYLRXV6$10DQDJHU0,QVWDOODWLRQVRJLQDVURRWRQWKH+38KRVW Vzolvwjuhslgldo VZOLVWJUHSL+36&6,*DWHZD\Installing SAN Manager DM 5HGXQGDQW0DQDJHPHQW6WDWLRQQVWDOOLQJ6$10DQDJHU0RQWKH0DQDJHPHQW6WDWLRQ UhgxqgdqwpdqdjhphqwvwdwlrqQVHUWWKH6$10DQDJHU0&520LQWKH&520GULYH OLFNWKH,QVWDOO6$10DQDJHU0OLQN7KHHOFRPHZLQGRZDSSHDUV0LQLPXP5HTXLUHPHQWVZLQGRZDSSHDUV OLFNWKH1HWEXWWRQWRFRQWLQXH7KH/LFHQVH$JUHHPHQWZLQGRZDSSHDUVOLFNWKH1HWEXWWRQWRFRQWLQXH7KH6HWXS7\SHZLQGRZDSSHDUV Zhofrphzlqgrz Prqlwruhgrxwriedqg WRGHSOR\WKH+RVW$JHQWFRPSRQHQWDIWHULQLWLDOLQVWDOODWLRQ3DGGUHVVHVWRHQWHULQWKH,3LVFRYHU\DQG,3,JQRUHZLQGRZV RXFDQRQO\HQWHUDZLOGFDUGLQRQH,3DGGUHVVILHOGWklvzlqgrz GHOD\PD\RFFXUEHIRUHDFRQILUPDWLRQPHVVDJHDSSHDUV SurfhvvDsshduv OLFNWKHLQLVKEXWWRQ7KH,QWURGXFWLRQZLQGRZUHDSSHDUV FrpsohwhwkhilqdofrqiljxudwlrqwdvnvSetting Up SAN Manager DM QWHULQJ/LFHQVH,QIRUPDWLRQOLFNWKH&RQILJXUDWLRQWDE $VVRFLDWLQJ,QIUDVWUXFWXUHHYLFHV DqgrwkhughylfhvURPWKHGLWPHQXVHOHFW/LFHQVLQJ7KH/LFHQVHZLQGRZDSSHDUV 5LJKWFOLFND7RSRORJ\RUKXELFRQZLWKXQNQRZQEOXHVWDWXV QWHJUDWLQJZLWK2WKHU0DQDJHPHQW$SSOLFDWLRQV RQILJXULQJ6$10DQDJHU0WRSRUWYHQWVIdovh YduldeohDXQFKLQJ6$10DQDJHU0IURP+31HWZRUN1RGH0DQDJHU QDEOHHYHQWHSRUWLQJE\PRGLI\LQJWKH75$3B1$%/VHWWLQJWRWUXHLqvwdoohg Phvvdjhorj8VHWKHIROORZLQJVDPSOHWRFUHDWHWKHVDQPJUGPILOH DXQFKLQJ6$10DQDJHU0IURP&$8QLFHQWHU71 GlwruzlqgrzdsshduvHOHWHWKHWHWLQWKH3DUDPHWHUVER ZlqgrzOLFNWKHHSOR\/LVWEXWWRQ OLFNWKHLWEXWWRQWRFORVHWKH+RVW$JHQWHSOR\PHQWZLQGRZTroubleshooting Introduction If You Are Unable To Install SAN Manager DM Symptom Cause/SolutionRequired version of Java Runtime Environment JRE not If You Are Unable To Deploy The Host Agent Current NT logon name is more than 14 characters. WhenHost or network to which you are deploying is down. Verify If You Are Unable to Start SAN Manager DM Page If You Cannot Start SAN Manager DM Services Database is corrupt. Run the createnewdb.cmd script42,IRX&DQQRW6WDUW6$10DQDJHU06HUYLFHV Installing Fibre Channel Manager Overview Lqiudvwuxfwxuhghylfhvlvfrqqhfwhg7RGHWHUPLQHLI=HXV/LWHLVLQVWDOOHGRQWKH+386$1GDWDKRVW QwhuwkhiroorzlqjdwdfrppdqgsurpswInstalling Zeus Lite Web Server RZQORDGLQJDQG,QVWDOOLQJ=HXV/LWHHE6HUYHURQILJXULQJ=HXV/LWHHE6HUYHUIRULEUH&KDQQHO0DQDJHU Vwduwhxv DgplqlvwudwlrqvhuyhuKwwskrvwqdph KRVWQDPHLVWKHQDPHRIWKHKRVWRQZKLFK=HXV/LWHLVLQVWDOOHGInstalling Fibre Channel Manager FgwpsFgglvw Qvwdoovk6WDUWWKH&0DQDJHULQVWDOODWLRQXWLOLW\E\HQWHULQJ Qvwdoo7KH&0DQDJHUFRQILJXUDWLRQPDLQPHQXDSSHDUV Wkhghidxowzhevhuyhu QWHUWKHQHQWHUD&0$EV&*,YDOXHRIRSWHXVOLWHFJLELQ WkhsdudphwhuqxpehudqgwkhqhqwhulqjdqhzydoxhUhwxuqwrwkhfrqiljxudwlrqpdlqphqx 9HULI\WKH&0DQDJHUGDHPRQLVUXQQLQJE\HQWHULQJ Uninstalling SAN Manager DM Appendix BUninstalling Selected Data Hosts OLFNWKH9LHZ/LVWEXWWRQ7KH2SHQZLQGRZDSSHDUVRXEOHFOLFNWKHORJGLUHFWRU\WRGLVSOD\LWVFRQWHQWV $SSHQGL XQLQVWDOOLQJWKH+RVW$JHQWFRPSRQHQW XQLQVWDOOHGWKH+RVW$JHQWFRPSRQHQWNloosurfhvvblg Uninstalling SAN Manager DM and All Data Hosts 8QLQVWDOOLQJWKH+RVW$JHQWIURP$OO6$1DWD+RVWV5HSHDWWKHSUHYLRXVVWHSIRUHDFKKRVWLQWKHGHSOR\PHQWOLVW 56$SSHQGLFRPPDQGZLQGRZZKHQXQLQVWDOODWLRQLVFRPSOHWHGVXFFHVVIXOO\ OLFNWKHLWEXWWRQWRFORVHWKH+RVW$JHQWHSOR\PHQWZLQGRZWindows NT and Windows HP-UX 10.20 Solaris 8QLQVWDOOLQJLEUH&KDQQHO0DQDJHUIURPDQ+38DWD+RVW VZUHPRYH&0DQDJHU67$1Fgrsw 8QLQVWDOOLQJ6$10DQDJHU0IURPWKH0DQDJHPHQW6WDWLRQ OLFNWKH1HWEXWWRQWRFRQWLQXH7KH3URJUDP0DLQWHQDQFHZLQGRZDSSHDUVAppendix B 62$SSHQGL END-USER License Agreement Appendix C+36XUH6WRUH6$10DQDJHU6RIWZDUH/LFHQVH7HUPV LFHQVH*UDQW2ZQHUVKLS RSLHVDQG$GDSWDWLRQV 1RLVDVVHPEO\RUHFU\SWLRQ7UDQVIHU 7HUPLQDWLRQ86*RYHUQPHQW5HVWULFWHG5LJKWV 6XSSOHPHQWDO5HVWULFWLRQVIRU+36XUH6WRUH6$10DQDJHU6RIWZDUHLqfrusrudwhg Appendix C 68$SSHQGL Appendix D Ehghihfwlyh HhfxwhlwvsurjudpplqjlqvwuxfwlrqvgxhwrvxfkghihfwvWrsurylqfh Lqglfdwhglqwkhrzqhuvpdqxdoruvhuylfherrnohw72$SSHQGL Diwhulqlwldolqvwdoodwlrq GHYLFHW\SHVVXSSRUWHG$1GDWDKRVWV6RODULV $1GDWDKRVWVLQGRZV GHSOR\LQJLqvwdoodwlrq ¥ Suhsdulqjiru $1GDWDKRVWVUHTXLUHPHQWVHqwhulqjljqruhudqjh Olfhqvhdjuhhphqw Frqwhqw OlfhqvhhqwhulqjVriwzduhuhtxluhphqwv VWDUWLQJ6$10DQDJHU0WURXEOHVKRRWLQJ Wurxeohvkrrwlqj ¥76,QGH 5HDGHU&RPPHQW6KHHW Agree Disagree+HZOHWW3DFNDUG&RPSDQ\ 6RIWZDUHDQG6$10DQDJHPHQW2SHUDWLRQ $WWHQWLRQ,QIRUPDWLRQQJLQHHULQJ06Page RU,QWHUQDO8VH2QO\

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