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Appendix C

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Contents

$10DQDJHUHYLFH0DQDJHPHQW QVWDOODWLRQ*XLGH Lqvwuxfwlrqv UhvhuyhgFrpsdwleoh 0LFURVRIWLQGRZVDQGLQGRZV17DUH86Contents Troubleshooting Index Page Introduction 0RQLWRULQJWKH+HDOWKRI6WRUDJH5HVRXUFHV SAN Manager DM OverviewLVFRYHULQJDQG0DSSLQJ6WRUDJH5HVRXUFHV Application Device Supported DXQFKLQJHYLFH6SHFLILF$SSOLFDWLRQV7DEOH HYLFH0DQDJHPHQW$SSOLFDWLRQV Requirement Value System Requirements0DQDJHPHQW6WDWLRQ6\VWHP5HTXLUHPHQWV 7DEOH 0DQDJHPHQW6WDWLRQ0LQLPXP5HTXLUHPHQWVSolaris Windows $1DWD+RVWV6\VWHP5HTXLUHPHQWVZklfkvwrudjhrulqiudvwuxfwxuhghylfhvduhfrqqhfwhg Requirement¥ 2SHQLQGRZVVXQ3DWFKUHTXLUHGLQDVLDQORFDWLRQVRQO\ $1DWD+RVWV3DWFK5HTXLUHPHQWV¥ 0RWLIIRQWOLVWIRQWVHWOLEP IROORZLQJW\SHVDQGGLVSOD\VLWVDVVRFLDWHGLFRQLQWKHJUDSKLFDOPDS Supported Device Types and DevicesHYLFH7\SHV Device Model HylfhvQiudvwuxfwxuhhylfhv 7DEOH ,QIUDVWUXFWXUHHYLFHV6XSSRUWHGE\6$10DQDJHU0Device Model SAN Connection 6WRUDJHHYLFHV7DEOH 6WRUDJHHYLFHV6XSSRUWHGE\6$10DQDJHU0 106XSSRUWHGHYLFH7\SHVDQGHYLFHV Bridge on the SANInstalling SAN Manager DM 12,QVWDOODWLRQ2YHUYLHZ Installation OverviewPreparing for Installation QVWDOOLQJ6$10DQDJHU0UHTXLUHVWKUHHWDVNV‡ $GREH$FUREDW5HDGHU 3UHSDULQJIRU,QVWDOODWLRQIroorzlqjvriwzduhsurgxfwvrqwkhpdqdjhphqwvwdwlrq 143UHSDULQJIRU,QVWDOODWLRQ Judsklfdopds¥ GRPDLQUHTXLUHGRQO\LILQGRZV17RUKRVWFRQILJXUHGLQDGRPDLQ Vzolvwjuhslgldo VZOLVWJUHSL+36&6,*DWHZD\ 8QLQVWDOOLQJ3UHYLRXV9HUVLRQVRQ+386$1DWD+RVWVHWHUPLQLQJ3UHYLRXV6$10DQDJHU0,QVWDOODWLRQV RJLQDVURRWRQWKH+38KRVWUhgxqgdqwpdqdjhphqwvwdwlrq Installing SAN Manager DM5HGXQGDQW0DQDJHPHQW6WDWLRQ QVWDOOLQJ6$10DQDJHU0RQWKH0DQDJHPHQW6WDWLRQOLFNWKH,QVWDOO6$10DQDJHU0OLQN7KHHOFRPHZLQGRZDSSHDUV QVHUWWKH6$10DQDJHU0&520LQWKH&520GULYHOLFNWKH1HWEXWWRQWRFRQWLQXH7KH/LFHQVH$JUHHPHQWZLQGRZDSSHDUV 0LQLPXP5HTXLUHPHQWVZLQGRZDSSHDUVOLFNWKH1HWEXWWRQWRFRQWLQXH7KH6HWXS7\SHZLQGRZDSSHDUV Zhofrphzlqgrz WRGHSOR\WKH+RVW$JHQWFRPSRQHQWDIWHULQLWLDOLQVWDOODWLRQ PrqlwruhgrxwriedqgRXFDQRQO\HQWHUDZLOGFDUGLQRQH,3DGGUHVVILHOG 3DGGUHVVHVWRHQWHULQWKH,3LVFRYHU\DQG,3,JQRUHZLQGRZVWklvzlqgrz Surfhvv GHOD\PD\RFFXUEHIRUHDFRQILUPDWLRQPHVVDJHDSSHDUVFrpsohwhwkhilqdofrqiljxudwlrqwdvnv Dsshduv OLFNWKHLQLVKEXWWRQ7KH,QWURGXFWLRQZLQGRZUHDSSHDUVOLFNWKH&RQILJXUDWLRQWDE Setting Up SAN Manager DMQWHULQJ/LFHQVH,QIRUPDWLRQ URPWKHGLWPHQXVHOHFW/LFHQVLQJ7KH/LFHQVHZLQGRZDSSHDUV $VVRFLDWLQJ,QIUDVWUXFWXUHHYLFHVDqgrwkhughylfhv 5LJKWFOLFND7RSRORJ\RUKXELFRQZLWKXQNQRZQEOXHVWDWXV Yduldeoh QWHJUDWLQJZLWK2WKHU0DQDJHPHQW$SSOLFDWLRQVRQILJXULQJ6$10DQDJHU0WRSRUWYHQWV IdovhPhvvdjhorj DXQFKLQJ6$10DQDJHU0IURP+31HWZRUN1RGH0DQDJHUQDEOHHYHQWHSRUWLQJE\PRGLI\LQJWKH75$3B1$%/VHWWLQJWRWUXH Lqvwdoohg8VHWKHIROORZLQJVDPSOHWRFUHDWHWKHVDQPJUGPILOH Glwruzlqgrzdsshduv DXQFKLQJ6$10DQDJHU0IURP&$8QLFHQWHU71Zlqgrz HOHWHWKHWHWLQWKH3DUDPHWHUVEROLFNWKHLWEXWWRQWRFORVHWKH+RVW$JHQWHSOR\PHQWZLQGRZ OLFNWKHHSOR\/LVWEXWWRQTroubleshooting Introduction Required version of Java Runtime Environment JRE not If You Are Unable To Install SAN Manager DMSymptom Cause/Solution Host or network to which you are deploying is down. Verify If You Are Unable To Deploy The Host AgentCurrent NT logon name is more than 14 characters. When If You Are Unable to Start SAN Manager DM Page Database is corrupt. Run the createnewdb.cmd script If You Cannot Start SAN Manager DM Services42,IRX&DQQRW6WDUW6$10DQDJHU06HUYLFHV Installing Fibre Channel Manager Qwhuwkhiroorzlqjdwdfrppdqgsurpsw OverviewLqiudvwuxfwxuhghylfhvlvfrqqhfwhg 7RGHWHUPLQHLI=HXV/LWHLVLQVWDOOHGRQWKH+386$1GDWDKRVWRQILJXULQJ=HXV/LWHHE6HUYHUIRULEUH&KDQQHO0DQDJHU Installing Zeus Lite Web ServerRZQORDGLQJDQG,QVWDOOLQJ=HXV/LWHHE6HUYHU KRVWQDPHLVWKHQDPHRIWKHKRVWRQZKLFK=HXV/LWHLVLQVWDOOHG VwduwhxvDgplqlvwudwlrqvhuyhu KwwskrvwqdphQvwdoovk Installing Fibre Channel ManagerFgwps Fgglvw7KH&0DQDJHUFRQILJXUDWLRQPDLQPHQXDSSHDUV 6WDUWWKH&0DQDJHULQVWDOODWLRQXWLOLW\E\HQWHULQJQvwdoo Wkhghidxowzhevhuyhu 9HULI\WKH&0DQDJHUGDHPRQLVUXQQLQJE\HQWHULQJ QWHUWKHQHQWHUD&0$EV&*,YDOXHRIRSWHXVOLWHFJLELQWkhsdudphwhuqxpehudqgwkhqhqwhulqjdqhzydoxh UhwxuqwrwkhfrqiljxudwlrqpdlqphqxAppendix B Uninstalling SAN Manager DMRXEOHFOLFNWKHORJGLUHFWRU\WRGLVSOD\LWVFRQWHQWV Uninstalling Selected Data HostsOLFNWKH9LHZ/LVWEXWWRQ7KH2SHQZLQGRZDSSHDUV $SSHQGL Nloosurfhvvblg XQLQVWDOOLQJWKH+RVW$JHQWFRPSRQHQWXQLQVWDOOHGWKH+RVW$JHQWFRPSRQHQW 8QLQVWDOOLQJWKH+RVW$JHQWIURP$OO6$1DWD+RVWV Uninstalling SAN Manager DM and All Data Hosts56$SSHQGL 5HSHDWWKHSUHYLRXVVWHSIRUHDFKKRVWLQWKHGHSOR\PHQWOLVWWindows NT and Windows FRPPDQGZLQGRZZKHQXQLQVWDOODWLRQLVFRPSOHWHGVXFFHVVIXOO\OLFNWKHLWEXWWRQWRFORVHWKH+RVW$JHQWHSOR\PHQWZLQGRZ HP-UX 10.20 Solaris Fgrsw 8QLQVWDOOLQJLEUH&KDQQHO0DQDJHUIURPDQ+38DWD+RVWVZUHPRYH&0DQDJHU67$1 OLFNWKH1HWEXWWRQWRFRQWLQXH7KH3URJUDP0DLQWHQDQFHZLQGRZDSSHDUV 8QLQVWDOOLQJ6$10DQDJHU0IURPWKH0DQDJHPHQW6WDWLRQAppendix B 62$SSHQGL Appendix C END-USER License Agreement2ZQHUVKLS +36XUH6WRUH6$10DQDJHU6RIWZDUH/LFHQVH7HUPVLFHQVH*UDQW 7HUPLQDWLRQ RSLHVDQG$GDSWDWLRQV1RLVDVVHPEO\RUHFU\SWLRQ 7UDQVIHULqfrusrudwhg 86*RYHUQPHQW5HVWULFWHG5LJKWV6XSSOHPHQWDO5HVWULFWLRQVIRU+36XUH6WRUH6$10DQDJHU6RIWZDUH Appendix C 68$SSHQGL Appendix D Hhfxwhlwvsurjudpplqjlqvwuxfwlrqvgxhwrvxfkghihfwv EhghihfwlyhLqglfdwhglqwkhrzqhuvpdqxdoruvhuylfherrnohw Wrsurylqfh72$SSHQGL GHSOR\LQJ DiwhulqlwldolqvwdoodwlrqGHYLFHW\SHVVXSSRUWHG $1GDWDKRVWV6RODULV $1GDWDKRVWVLQGRZVFrqwhqw Olfhqvhhqwhulqj Lqvwdoodwlrq ¥Suhsdulqjiru $1GDWDKRVWVUHTXLUHPHQWV Hqwhulqjljqruhudqjh OlfhqvhdjuhhphqwWurxeohvkrrwlqj ¥ Vriwzduhuhtxluhphqwv VWDUWLQJ6$10DQDJHU0WURXEOHVKRRWLQJ76,QGH Agree Disagree 5HDGHU&RPPHQW6KHHW$WWHQWLRQ,QIRUPDWLRQQJLQHHULQJ06 +HZOHWW3DFNDUG&RPSDQ\ 6RIWZDUHDQG6$10DQDJHPHQW2SHUDWLRQPage RU,QWHUQDO8VH2QO\

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