HP 5590 5590 manual Product support, Accessibility website Hp scanjet website, Support process

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product support

This section contains support information, including phone numbers and website information.

accessibility website

Customers with disabilities can get help by visiting www.hp.com/hpinfo/ community/accessibility/prodserv/.

hp scanjet website

Visit www.hp.com for a variety of information:

•learn tips for scanning more effectively and creatively

•gain access to HP Scanjet driver updates and software

•register your product

•subscribe to newsletters, driver and software updates, and support alerts

•purchase accessories

support process

The HP support process works most effectively if you perform the following steps in the order specified:

1Review the electronic Help for the software and scanner, including the Troubleshooting section.

2Go to the HP Consumer Support Website for support. If you have access to the Internet, you can obtain a wide range of information about your scanner. Visit the HP website for product help, drivers, and software updates at www.hp.com/support. The HP Consumer Support Website is available in the following languages: Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish, Traditional Chinese, Simplified Chinese, Japanese, Korean. (Danish, Finnish, and Norwegian support information is available in English only.)

3Use HP e-support. If you have access to the Internet, connect with HP via e- mail by going to www.hp.com/support. You will receive a personal reply from an HP Product Support technician. E-mail support is available in the languages listed at that website.

4Contact your local HP dealer. If your scanner has a hardware failure, take it to your local HP dealer for a solution. Service is free during your scanner’s limited warranty period. After the warranty period, the dealer will quote a service charge.

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Contents Scanjet 5590 Digital flatbed Scanner Page Hp scanjet 5590 digital flatbed scanner User’s manual Trademark credits Copyright and licenseContents Install the scanning software How to use the scannerSoftware options Description Feature Description Front panel and accessories overviewScanning overview Automatic document feeder ADFScan documents Select original typesPreview a scanned image Scan picturesMail a scanned document or picture Save a document to a disk or CDPrint copies Use your e-mail program to complete and send the e-mailUse the Power Save button Cancel a scanChange settings Scan text for editingChoose acceptable media for the ADF Document feederLoad originals in the ADF Make copies from the ADF Scan two-sided documents from the ADFSet up the TMA How to scan slides and negativesTips for scanning transparent items To connect the TMA cable to its port on the scannerTo start the scanning process Scan slides or negativesTo load slides into the TMA light source Insert slides or negatives into the TMA light sourceTo complete the scanning process To load negatives into the TMA light sourcePress the Scan Picture button on the front of the scanner Click Accept when the image adjustments are complete Clean the scanner glass Care and maintenanceClean the TMA Clean and maintain the ADFClean the ADF window Run the cleaning cloth through the ADFChapter Clean the feed-roller assembly manually Order maintenance suppliesMaintain the ADF Scanner installation or setup problems TroubleshootingReset the scanner Scanner initialization or hardware problemsScanner has stopped working properly Additional troubleshooting informationProduct support Accessibility website Hp scanjet websiteSupport process Phone support in the United States Locations Phone-support periodPhone support in Europe, Middle East, and Africa Page +82 1588-3003 Seoul Other phone support worldwideOutside Seoul Scanner specifications with ADF where indicated Regulatory information and product SpecificationsTransparent materials adapter TMA specifications Name DescriptionEnvironmental specifications for the scanner, ADF, and TMA Automatic document feeder ADF specificationsPurchase accessories Page L1910-90109