HP 5590 L1910A, 5590 5590 manual Locations Phone-support period, Phone support in the United States

Page 26

chapter 6

5Contact the HP Product Support Center for support by phone. Please consult the following website to check the details and conditions of phone support in your country/region: www.hp.com/support. As a part of HP’s continuing efforts to improve phone support information services, we advise you to check the HP website on a regular basis for new information regarding service features and delivery. If you cannot solve the problem by using the above options, call HP while you are in front of your computer and scanner. For faster service, please be prepared to provide the following information:

the scanner’s model number (located on the scanner)

the scanner’s serial number (located on the scanner)

the computer’s operating system

the version of the scanner software (located on the scanner’s CD label)

messages displayed at the time the situation occurred

The applicable conditions for HP phone support are subject to change without notice.

Telephone support is free from the date of purchase for the period specified unless otherwise noted.

Locations

Phone-support period

Africa

30 days

Asia Pacific

1 year

 

 

Canada

1 year

 

 

Europe

1 year (See the following tables for

 

details for each country.)

 

 

Latin America

1 year

 

 

Middle East

30 days

 

 

United States

1 year

phone support in the United States

Support is available both during and after the warranty period.

Within the period of your warranty, telephone support is provided free of charge. Call 800-HPINVENT (800-474-6836).

U.S. phone support is available in both English and Spanish 24 hours a day, 7 days a week (days and hours of support might change without notice).

After the warranty period, call 800-HPINVENT (800-474-6836). Charges are $25.00 U.S. per issue, and are charged to your credit card. If you think your HP product needs service, call the HP Product Support Center, which can help determine if service is required.

phone support in Europe, Middle East, and Africa

HP Product Support Center phone numbers and polices can change. Visit the following website to check the details and conditions of phone support in your country/region: www.hp.com/support.

 

Algeria

+213 (0) 61 56 45 43

 

Austria

+43 (0) 820 87 4417

 

 

 

 

Bahrain

+973 800 728

 

 

 

21

 

hp scanjet 5590 digital flatbed scanner

Image 26
Contents Scanjet 5590 Digital flatbed Scanner Page Hp scanjet 5590 digital flatbed scanner User’s manual Copyright and license Trademark creditsContents Software options Description How to use the scannerInstall the scanning software Scanning overview Front panel and accessories overviewFeature Description Automatic document feeder ADFSelect original types Scan documentsScan pictures Preview a scanned imagePrint copies Save a document to a disk or CDMail a scanned document or picture Use your e-mail program to complete and send the e-mailChange settings Cancel a scanUse the Power Save button Scan text for editingLoad originals in the ADF Document feederChoose acceptable media for the ADF Scan two-sided documents from the ADF Make copies from the ADFTips for scanning transparent items How to scan slides and negativesSet up the TMA To connect the TMA cable to its port on the scannerTo load slides into the TMA light source Scan slides or negativesTo start the scanning process Insert slides or negatives into the TMA light sourcePress the Scan Picture button on the front of the scanner To load negatives into the TMA light sourceTo complete the scanning process Click Accept when the image adjustments are complete Clean the TMA Care and maintenanceClean the scanner glass Clean and maintain the ADFRun the cleaning cloth through the ADF Clean the ADF windowChapter Maintain the ADF Order maintenance suppliesClean the feed-roller assembly manually Troubleshooting Scanner installation or setup problemsScanner initialization or hardware problems Reset the scannerAdditional troubleshooting information Scanner has stopped working properlySupport process Accessibility website Hp scanjet websiteProduct support Phone support in Europe, Middle East, and Africa Locations Phone-support periodPhone support in the United States Page Outside Seoul Other phone support worldwide+82 1588-3003 Seoul Transparent materials adapter TMA specifications Regulatory information and product SpecificationsScanner specifications with ADF where indicated Name DescriptionPurchase accessories Automatic document feeder ADF specificationsEnvironmental specifications for the scanner, ADF, and TMA Page L1910-90109