HP 3800 Inflate Failure, Insert or Close Tray, Install Color Cartridge, Install Fuser, Fonts/Data

Page 141

Control panel message

Description

Recommended action

 

 

 

 

 

See Replacing supplies and parts for more

 

 

information.

 

 

 

INFLATE FAILURE

An error has occurred during a firmware

1. Reinstall the firmware.

 

upgrade.

2. If the problem persists, contact

 

 

 

 

HP Support.

 

 

 

Initializing

This message appears when the printer is

No action necessary.

 

turned on and begins initialization.

 

 

 

 

 

Initializing permanent storage

This message appears when the printer is

No action necessary.

 

turned on to show that permanent storage is

 

 

 

being initialized.

 

 

 

 

 

INSERT OR CLOSE TRAY XX

A tray is open and the printer is trying to print

Close the tray indicated so that printing can

 

from another tray.

continue.

 

 

 

 

INSTALL <COLOR> CARTRIDGE

The cartridge is either not installed or not

Press

for help.

alternates with

correctly installed in the printer.

 

 

 

or

 

For help press

 

See Changing print cartridges for more

 

 

information.

 

 

 

 

INSTALL FUSER

The fuser is either not installed or not

Press

for help.

 

correctly installed in the printer.

 

 

For help press

 

or

 

 

 

Contact HP Customer Support or your

 

 

authorized HP service provider.

 

 

 

INSTALL SUPPLIES

Two or more cartridges are missing.

Install the missing cartridges.

For status press

 

Press

and then press for help.

 

 

or

 

 

 

See Supply replacement guidelines for more

 

 

information.

 

 

 

 

INSUFFICIENT MEMORY TO LOAD

This message alternates with the name of the

Press

to continue printing without using

FONTS/DATA

storage device. The storage device does not

the data.

 

have enough memory to load the fonts or

 

 

 

other data.

To solve the problem, increase the amount of

 

 

memory for the device. Press for more

 

 

information.

 

 

 

 

LOAD TRAY X <TYPE> <SIZE>

Tray X is either empty or configured for a type

Press

for help.

alternates with

and size other than that specified in the job.

 

 

No other tray is available.

or

 

For help press

 

See Configuring trays for more information.

 

 

 

 

LOAD TRAY X <TYPE> <SIZE>

Tray X is either empty or configured for a type

Press

for help.

alternates with

and size other than that specified in the job.

 

 

 

or

 

To use another tray press

 

Press

to print from another tray. See

 

 

Configuring trays for more information.

 

 

 

Loading program X

Programs and fonts can be stored on the

No action necessary.

alternates with

printer file system and are loaded into RAM

 

 

when the printer is turned on. The number X

 

 

 

 

 

 

ENWW

Control-panel messages 127

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Image 141
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Contents User Guide Page HP Color LaserJet 3000, 3600, and 3800 Series printers Trademark Credits Copyright and LicenseHP Customer Care Online ServicesHP support and information for Macintosh computers Table of contents Printing tasks ConfigurationPaper to avoid Paper that can damage the printer Maintenance Managing the printerColor Problem solving Appendix a Supplies and accessoriesAppendix B Service and support Appendix C Printer specifications Appendix D Regulatory informationAppendix E Working with memory 207 205Xii Printer basics Guide Description Quick access to printer informationHP Color LaserJet 3000 Series printer Printers at a glanceHP Color LaserJet 3800 Series printer HP Color LaserJet 3600 Series printerHP Color LaserJet 3800 printer HP Color LaserJet 3800n Printer 3800dn printerFeatures at a glance FeaturePrinter Supplies AccessibilityWalkaround 2Back and side view Printer software HP Color LaserJet 3600 Series printer driversOperating system PCL 5c PCL 6 PS 3 emulation Additional drivers Software for networks Opening the printer driversOperating System To change the productUtilities HP Web JetadminLinux HP Easy Printer Care SoftwareFeatures Other components and utilitiesWindows Type Dimensions Weight or thickness Capacity Print-media specificationsSupported media types HP Color LaserJet 3600 and 3800 75 toSupported media sizes Media size Dimensions Weight and thicknessEnww Control panel Select Control-panel overviewControl-panel indicator lights Indicator Off FlashingDisplay Enww To use the menus Using the control-panel menusRetrieve Job menu Menu item Value DescriptionUser Name ALL Private Jobs JOB Name Information menu Paper Handling menu Printing sub-menu Configure Device menuPCL Form Length Orientation Symbol SETFont Source Font NumberPrint Quality sub-menu System Setup sub-menu Tray Behavior USE Requested Tray Sleep Delay MinuteManually Feed PromptOptimum SPEED/ENERGY Faster First JAM Recovery AutoUsage Save Energy Display BrightnessSub-menu Resets sub-menuRestore Factory SettingsSleep Mode OFF Diagnostics menu Changing printer control-panel configuration settings To set the Use Requested Tray featureTray Behavior menu options To set the PS Defer Media feature To set the Manually Feed Prompt featureTo set the Use Another Tray feature To set the Size/Type Prompt featureSleep Delay and Sleep Mode features To set the Duplex Blank Pages featureTo set the Sleep Delay feature Personality feature Display Brightness featureTo disable or enable the Sleep Mode feature To set the Display Brightness featureAuto Continue feature Clearable Warnings featureTo set the Clearable Warnings feature To set the Auto Continue featureJam Recovery feature Replace Supplies featureTo set the Replace Supplies feature To set the Jam Recovery featureTo select a language Language featureUsing the printer control panel in shared environments Enww O configuration Connecting the USB cable USB configurationNetwork configuration Setting an IP addressSetting the subnet mask Setting the default gateway To disable AppleTalk To disable IPX/SPXTo disable DLC/LLC Disabling network protocols optionalHP Jetdirect EIO print servers Enhanced I/O EIO configurationPrinting tasks Controlling print jobs Priority for print settingsSource Type and SizeGaining access to printer driver settings Selecting print media Paper to avoidPaper that can damage the printer To order HP Color LaserJet printing supplies Configuring size Configuring traysConfiguring type Configuring tray 1 for custom paperConfiguring tray 2 or tray 3 for custom paper DimensionUnit of measure Printing from tray 1 multipurpose tray Setting a custom size in tray 2 or trayLoading paper into tray Enww To load envelopes into tray Printing envelopes from trayPrinting envelopes Printing from tray 2 and tray Loading trayAddress type Left margin Top margin Enww Enww Loading tray Enww Slide the tray back into the printer Printing tasks Full sensing default Automatic media type sensing auto sense modeTray 1 sensing Expanded sensingTray 2 or tray 3 sensing Transparency only defaultCreating and using quick sets Using features in the Windows printer driverTo create a quick set To use quick setsSetting a custom paper size from the printer driver Using watermarksResizing documents To reduce or enlarge a documentUsing different paper and printing covers Printing a blank firstPrinting multiple pages on one sheet of paper Using the HP Digital Imaging Options dialog box Setting the color optionsTo set the color options Opening the HP Digital Imaging Options dialog boxUsing the Services tab Creating and using presets in Mac OS Using features in the Macintosh printer driverTo create a preset To use presetsUsing features in the Macintosh printer driver Transparencies Printing on special mediaGlossy paper Colored paperEnvelopes LabelsHeavy paper HP LaserJet Tough paper Preprinted forms and letterheadRecycled paper Automatic 2-sided printing Using 2-sided duplex printingOptions for binding 2-sided printing jobs Control-panel settings for automatic 2-sided printingManual 2-sided printing To turn 2-sided printing on or off from the control panelOn the Finishing tab, select Print on Both Sides Manually To manually print on two sides duplexPrinting a different first Managing special printing situationsPrinting on custom-size media Stopping a print requestManaging special printing situations Managing stored jobs To print a stored jobTo delete a stored job Managing memory Enww Managing the printer Description How to print Using printer information pagesTo highlight Print PCL Font List or Print PS Font List , Color usage logSoftware Information location Configuring e-mail alertsEmbedded Web server sections Using the embedded Web serverSettings tab Sleep mode onTab or section Information tabTab or section Description Networking tabOther links Supported operating systems Using the HP Easy Printer Care SoftwareTo use the HP Easy Printer Care Software HP Easy Printer Care Software sectionsSectionDescription Alert Settings windowSupplies Ordering window Device List tabHP Printer Utility features Using the HP Printer Utility for MacintoshOpening the HP Printer Utility To open the HP Printer Utility in Mac OS XIP Settings Enww Color HP ImageREt Using colorMedia selection Color optionsCmyk ink-set emulation PostScript only Printing in four colors CmykSetting description Automatic or manual color adjustmentManaging color Print in GrayscaleRestricting color printing Setting description Setting optionsNeutral Grays Edge ControlEnww Matching colors Sample book color matchingPrinting color samples Enww Maintenance Managing supplies Approximate print-cartridge replacement intervalsSupplies life Checking the print-cartridge life1Printer display Print-cartridge storageHP print cartridges Print-cartridge authenticationNon-HP print cartridges HP fraud hotline and Web siteSupply replacement guidelines Replacing supplies and partsChanging print cartridges To change the print cartridge Enww Enww To clean the printer using the printer control panel Cleaning the printerEnww Problem solving Factors that affect printer performance Basic troubleshooting checklistMessage type Description Status messages Control-panel message typesControl-panel messages 13.XX.YY JAM Inside Front Door Clear jam then press13.XX.YY JAM Inside TOP Cover Insufficient MemorySerial I/O Buffer Overflow Parallel I/O Buffer OverflowUSB I/O Buffer Overflow BAD Serial TransmissionXxxxx Error ErrorFuser Error XY ErrorXxxx Error Storage Error Settings8X.YYYY EIO Error No SystemDo not Power OFF Cleaning Disk X% CompleteAction not Currently Available On TrayClose TOP Cover and Front Door Code CRC ErrorColor RFU Failed Data ReceivedInstall Fuser Install Color CartridgeInstall Supplies Inflate FailureManually Feed Type Size NON HP Supply InstalledManually Feed Output Stack MEM Test Failure Replace DimmOrder Supplies Order Color CartridgePaper Path JAM Front Door Printing StoppedProcessing Duplex JOB RAM Disk File Operation Failed RAM Disk Device FailureRAM Disk File System is Full RAM Disk is Write ProtectedReplace Supplies Sanitizing Disk X% Complete RFU Load ErrorSize Mismatch in Tray Standard TOP BIN FullTray XX Open or Empty USB Accessory ErrorType Mismatch in Tray USB Storage Device FailureUSB Storage is Write Protected USB Storage File System is FullUSB Storage X Removed USE Tray X Type SizeJams Jam recoveryJams Common causes of jams Common causes of jams1 Cause SolutionJam in tray Clearing jamsJam in tray 2 or tray Enww Jam inside the fuser area top cover Enww Jam inside the front door Enww Jam in the duplex path Enww Enww Printer feeds multiple sheets Cause Solution Paper-handling problemsPrinter feeds incorrect page size Cause Solution Printer pulls from an incorrect tray Cause SolutionMedia does not feed from trays 2 Cause Solution Media does not feed automatically Cause SolutionMedia does not feed from trays 2 Cause Transparencies or glossy paper will not feed Cause SolutionCause Solution Output is curled or wrinkled Cause SolutionClick the Device Settings tab or the Configure tab Under Installable Options, click AutomaticClick Update Now Paper-path-test Troubleshooting-information pagesPageDescription Control-panel display is blank Cause Solution Printer response problemsControl-panel display is difficult to read Cause Solution Printer is on, but nothing prints Cause SolutionCannot select the printer from the computer Cause Solution Printer is on but is not receiving data Cause SolutionCause Solution Control-panel settings do not work correctly Cause Solution Printer control-panel problemsPrinting black instead of color Cause Solution Color-printing problemsIncorrect hues print Cause Solution Color is missing Cause SolutionPrinted colors do not match screen colors Cause Solution Click SettingsManual Color Options, in the Color Options section Incorrect fonts print Cause Solution Printer output problemsCannot print all characters in a symbol set Cause Solution Text drifts between pages Cause SolutionGuidelines for printing with different fonts Partial printout Cause SolutionMacintosh problems Solving problems with Mac OSPrint job was not sent to the printer Cause Solution Port Library/Printers/PPDs/Contents/Resources Hardware troubleshootingAn EPS file prints with incorrect fonts Cause Software troubleshooting Cannot change system selections Cause Solution Software program problemsCannot select a font from the software Cause Solution Cannot select colors Cause SolutionPrint-quality troubleshooting Print-quality problems associated with mediaOverhead transparency defects Print-quality problems associated with the environment Print quality problems associated with jamsPrint-quality-troubleshooting pages Calibrating the printer Supplies and accessories Part Part number Type/size Parts and suppliesParts and supplies Ordering by using the embedded Web server Service and support HP Product Duration of Limited Warranty Hewlett-Packard limited warranty statementPage On-site service agreements HP maintenance agreementsExtended warranty Next-day on-site serviceTo repack the printer Repacking the printerEnww Printer specifications Physical specificationsProduct Height Depth Width Weight Volt models Electrical specificationsTable C-5Power consumption average, in watts1 Power-consumption specificationsAcoustic specifications Sound power level Declared per ISOSound pressure level bystander position Declared per ISO Environment Recommended Allowed Operating-environment specificationsEnww Regulatory information FCC regulations Environmental product stewardship program Material restrictions PaperFor more information Material Safety Data Sheet Msds Extended warrantyDeclaration of Conformity Declaration of conformity HP Color LaserJet 3000 seriesDeclares, that the product Product Names Safety statements Laser safetyCanadian DOC regulations Varoitus Enww Printer memory Working with memoryTo install memory and font DIMMs Installing memory DIMMsInstalling memory DIMMs Enabling memory To enable memory for WindowsTo check Dimm installation Checking Dimm installationEnww Bidirectional communication Two-way data transmission GlossaryEnww Index Symbols/Numerics 2-sided printingMacintosh Quick sets Enww Page Q5982-90907
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