HP 3800 manual Manually Feed Type Size, Manually Feed Output Stack, MEM Test Failure Replace Dimm

Page 142

Control panel message

Description

Recommended action

 

 

 

 

 

 

DO NOT POWER OFF

specifies a sequence number indicating the

 

 

 

 

 

current program being loaded.

 

 

 

 

 

For the HP Color LaserJet 3000 and 3800

 

 

 

 

 

Series printers only.

 

 

 

 

 

 

 

MANUALLY FEED <TYPE> <SIZE>

Tray 1 is empty and no other tray is available.

Load media into tray 1, and press

to

alternates with

 

 

continue.

 

 

 

 

 

 

For help press

 

 

Press

for help.

 

 

 

 

 

 

 

 

 

or

 

 

 

 

 

See Configuring trays for more information.

 

 

 

 

 

MANUALLY FEED <TYPE> <SIZE>

Media is in tray 1, but the print job requires a

Press

to print from the tray.

 

alternates with

 

specific type and size that is not currently

 

 

 

 

available.

or

 

 

To continue press

 

Press

for help.

 

 

 

 

or

 

 

 

 

 

See Configuring trays for more information.

 

 

 

 

MANUALLY FEED <TYPE> <SIZE>

No media is in tray 1, and a print job requires

Press

to print from another tray. See

alternates with

 

a specific type and size that is available in

Configuring trays for more information.

 

another tray.

or

 

 

To use another tray press

 

 

 

 

 

 

 

 

 

 

Press

for help.

 

 

 

 

MANUALLY FEED OUTPUT STACK

The first side of a manual 2-sided print job has

Take the printed stack out of the output bin

alternates with

 

been printed and the printer is paused until

and reinsert it in tray 1 to print the second side

 

for the output stack is reinserted.

of the 2-sided print job. Press to continue.

Then press

to print second sides

 

See Manual 2-sided printing for more

 

 

information.

 

 

 

 

MEM TEST FAILURE REPLACE DIMM 1

The memory DIMM has failed.

Install a supported memory DIMM. See

 

 

 

Working with memory.

 

 

 

 

 

Moving solenoid

The printer is testing a solenoid.

No action necessary.

 

alternates with

 

 

 

 

 

To exit press STOP key

 

 

 

 

 

 

 

NON HP SUPPLY IN USE

The printer has detected that a non-

If you believe you purchased an HP supply,

alternates with

 

HP supply is currently installed but

go to www.hp.com/go/anticounterfeit.

 

 

(override) was pressed.

 

 

 

Service or repairs that are required as a result

Readyof using non-HP supplies are not covered under HP warranty.

NON HP SUPPLY INSTALLED

A new, non-HP supply has been installed.

If you believe you purchased an HP supply,

alternates with

This message appears until an HP supply is

go to www.hp.com/go/anticounterfeit.

installed or you press .

Service or repairs that are required as a result

 

 

For help press

 

of using non-HP supplies are not covered

 

 

under HP warranty.

 

 

To continue printing, press .

 

 

 

128 Chapter 8 Problem solving

ENWW

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Contents User Guide Page HP Color LaserJet 3000, 3600, and 3800 Series printers Copyright and License Trademark CreditsOnline Services HP Customer CareHP support and information for Macintosh computers Table of contents Configuration Printing tasksPaper to avoid Paper that can damage the printer Managing the printer MaintenanceColor Appendix a Supplies and accessories Problem solvingAppendix B Service and support Appendix D Regulatory information Appendix C Printer specificationsAppendix E Working with memory 205 207Xii Printer basics Quick access to printer information Guide DescriptionPrinters at a glance HP Color LaserJet 3000 Series printerHP Color LaserJet 3800 printer HP Color LaserJet 3800n HP Color LaserJet 3600 Series printerHP Color LaserJet 3800 Series printer Printer 3800dn printerFeature Features at a glancePrinter Accessibility SuppliesWalkaround 2Back and side view HP Color LaserJet 3600 Series printer drivers Printer softwareOperating system PCL 5c PCL 6 PS 3 emulation Additional drivers Operating System Opening the printer driversSoftware for networks To change the productLinux HP Web JetadminUtilities HP Easy Printer Care SoftwareOther components and utilities FeaturesWindows Supported media types Print-media specificationsType Dimensions Weight or thickness Capacity HP Color LaserJet 3600 and 3800 75 toMedia size Dimensions Weight and thickness Supported media sizesEnww Control panel Control-panel overview SelectIndicator Off Flashing Control-panel indicator lightsDisplay Enww Using the control-panel menus To use the menusMenu item Value Description Retrieve Job menuUser Name ALL Private Jobs JOB Name Information menu Paper Handling menu Configure Device menu Printing sub-menuFont Source Symbol SETPCL Form Length Orientation Font NumberPrint Quality sub-menu System Setup sub-menu Manually Feed Sleep Delay MinuteTray Behavior USE Requested Tray PromptUsage Save Energy JAM Recovery AutoOptimum SPEED/ENERGY Faster First Display BrightnessResets sub-menu Sub-menuSettings Restore FactorySleep Mode OFF Diagnostics menu To set the Use Requested Tray feature Changing printer control-panel configuration settingsTray Behavior menu options To set the Use Another Tray feature To set the Manually Feed Prompt featureTo set the PS Defer Media feature To set the Size/Type Prompt featureTo set the Duplex Blank Pages feature Sleep Delay and Sleep Mode featuresTo set the Sleep Delay feature To disable or enable the Sleep Mode feature Display Brightness featurePersonality feature To set the Display Brightness featureTo set the Clearable Warnings feature Clearable Warnings featureAuto Continue feature To set the Auto Continue featureTo set the Replace Supplies feature Replace Supplies featureJam Recovery feature To set the Jam Recovery featureLanguage feature To select a languageUsing the printer control panel in shared environments Enww O configuration USB configuration Connecting the USB cableSetting an IP address Network configurationSetting the subnet mask Setting the default gateway To disable DLC/LLC To disable IPX/SPXTo disable AppleTalk Disabling network protocols optionalEnhanced I/O EIO configuration HP Jetdirect EIO print serversPrinting tasks Source Priority for print settingsControlling print jobs Type and SizeGaining access to printer driver settings Paper to avoid Selecting print mediaPaper that can damage the printer To order HP Color LaserJet printing supplies Configuring type Configuring traysConfiguring size Configuring tray 1 for custom paperDimension Configuring tray 2 or tray 3 for custom paperUnit of measure Setting a custom size in tray 2 or tray Printing from tray 1 multipurpose trayLoading paper into tray Enww Printing envelopes from tray To load envelopes into trayPrinting envelopes Loading tray Printing from tray 2 and trayAddress type Left margin Top margin Enww Enww Loading tray Enww Slide the tray back into the printer Printing tasks Tray 1 sensing Automatic media type sensing auto sense modeFull sensing default Expanded sensingTransparency only default Tray 2 or tray 3 sensingTo create a quick set Using features in the Windows printer driverCreating and using quick sets To use quick setsResizing documents Using watermarksSetting a custom paper size from the printer driver To reduce or enlarge a documentPrinting a blank first Using different paper and printing coversPrinting multiple pages on one sheet of paper To set the color options Setting the color optionsUsing the HP Digital Imaging Options dialog box Opening the HP Digital Imaging Options dialog boxUsing the Services tab To create a preset Using features in the Macintosh printer driverCreating and using presets in Mac OS To use presetsUsing features in the Macintosh printer driver Glossy paper Printing on special mediaTransparencies Colored paperLabels EnvelopesHeavy paper Preprinted forms and letterhead HP LaserJet Tough paperRecycled paper Using 2-sided duplex printing Automatic 2-sided printingManual 2-sided printing Control-panel settings for automatic 2-sided printingOptions for binding 2-sided printing jobs To turn 2-sided printing on or off from the control panelTo manually print on two sides duplex On the Finishing tab, select Print on Both Sides ManuallyPrinting on custom-size media Managing special printing situationsPrinting a different first Stopping a print requestManaging special printing situations To print a stored job Managing stored jobsTo delete a stored job Managing memory Enww Managing the printer Using printer information pages Description How to printColor usage log To highlight Print PCL Font List or Print PS Font List ,Configuring e-mail alerts Software Information locationUsing the embedded Web server Embedded Web server sectionsTab or section Sleep mode onSettings tab Information tabNetworking tab Tab or section DescriptionOther links To use the HP Easy Printer Care Software Using the HP Easy Printer Care SoftwareSupported operating systems HP Easy Printer Care Software sectionsSupplies Ordering window Alert Settings windowSectionDescription Device List tabOpening the HP Printer Utility Using the HP Printer Utility for MacintoshHP Printer Utility features To open the HP Printer Utility in Mac OS XIP Settings Enww Color Media selection Using colorHP ImageREt Color optionsPrinting in four colors Cmyk Cmyk ink-set emulation PostScript onlyManaging color Automatic or manual color adjustmentSetting description Print in GrayscaleNeutral Grays Setting description Setting optionsRestricting color printing Edge ControlEnww Sample book color matching Matching colorsPrinting color samples Enww Maintenance Supplies life Approximate print-cartridge replacement intervalsManaging supplies Checking the print-cartridge lifePrint-cartridge storage 1Printer displayNon-HP print cartridges Print-cartridge authenticationHP print cartridges HP fraud hotline and Web siteReplacing supplies and parts Supply replacement guidelinesChanging print cartridges To change the print cartridge Enww Enww Cleaning the printer To clean the printer using the printer control panelEnww Problem solving Basic troubleshooting checklist Factors that affect printer performanceControl-panel message types Message type Description Status messagesControl-panel messages 13.XX.YY JAM Inside TOP Cover Clear jam then press13.XX.YY JAM Inside Front Door Insufficient MemoryUSB I/O Buffer Overflow Parallel I/O Buffer OverflowSerial I/O Buffer Overflow BAD Serial TransmissionFuser Error ErrorXxxxx Error XY Error8X.YYYY EIO Error Storage Error SettingsXxxx Error No SystemAction not Currently Available Cleaning Disk X% CompleteDo not Power OFF On TrayColor RFU Failed Code CRC ErrorClose TOP Cover and Front Door Data ReceivedInstall Supplies Install Color CartridgeInstall Fuser Inflate FailureManually Feed Output Stack NON HP Supply InstalledManually Feed Type Size MEM Test Failure Replace DimmPaper Path JAM Front Door Order Color CartridgeOrder Supplies Printing StoppedProcessing Duplex JOB RAM Disk File System is Full RAM Disk Device FailureRAM Disk File Operation Failed RAM Disk is Write ProtectedReplace Supplies Size Mismatch in Tray RFU Load ErrorSanitizing Disk X% Complete Standard TOP BIN FullType Mismatch in Tray USB Accessory ErrorTray XX Open or Empty USB Storage Device FailureUSB Storage X Removed USB Storage File System is FullUSB Storage is Write Protected USE Tray X Type SizeJam recovery JamsJams Common causes of jams1 Cause Solution Common causes of jamsClearing jams Jam in trayJam in tray 2 or tray Enww Jam inside the fuser area top cover Enww Jam inside the front door Enww Jam in the duplex path Enww Enww Printer feeds incorrect page size Cause Solution Paper-handling problemsPrinter feeds multiple sheets Cause Solution Printer pulls from an incorrect tray Cause SolutionMedia does not feed automatically Cause Solution Media does not feed from trays 2 Cause SolutionTransparencies or glossy paper will not feed Cause Solution Media does not feed from trays 2 CauseOutput is curled or wrinkled Cause Solution Cause SolutionUnder Installable Options, click Automatic Click the Device Settings tab or the Configure tabClick Update Now Troubleshooting-information pages Paper-path-testPageDescription Control-panel display is difficult to read Cause Solution Printer response problemsControl-panel display is blank Cause Solution Printer is on, but nothing prints Cause SolutionPrinter is on but is not receiving data Cause Solution Cannot select the printer from the computer Cause SolutionCause Solution Printer control-panel problems Control-panel settings do not work correctly Cause SolutionIncorrect hues print Cause Solution Color-printing problemsPrinting black instead of color Cause Solution Color is missing Cause SolutionClick Settings Printed colors do not match screen colors Cause SolutionManual Color Options, in the Color Options section Cannot print all characters in a symbol set Cause Solution Printer output problemsIncorrect fonts print Cause Solution Text drifts between pages Cause SolutionPartial printout Cause Solution Guidelines for printing with different fontsSolving problems with Mac OS Macintosh problemsPrint job was not sent to the printer Cause Solution Port Hardware troubleshooting Library/Printers/PPDs/Contents/ResourcesAn EPS file prints with incorrect fonts Cause Software troubleshooting Cannot select a font from the software Cause Solution Software program problemsCannot change system selections Cause Solution Cannot select colors Cause SolutionPrint-quality problems associated with media Print-quality troubleshootingOverhead transparency defects Print quality problems associated with jams Print-quality problems associated with the environmentPrint-quality-troubleshooting pages Calibrating the printer Supplies and accessories Parts and supplies Part Part number Type/sizeParts and supplies Ordering by using the embedded Web server Service and support Hewlett-Packard limited warranty statement HP Product Duration of Limited WarrantyPage Extended warranty HP maintenance agreementsOn-site service agreements Next-day on-site serviceRepacking the printer To repack the printerEnww Physical specifications Printer specificationsProduct Height Depth Width Weight Electrical specifications Volt modelsPower-consumption specifications Table C-5Power consumption average, in watts1Sound power level Declared per ISO Acoustic specificationsSound pressure level bystander position Declared per ISO Operating-environment specifications Environment Recommended AllowedEnww Regulatory information FCC regulations Environmental product stewardship program Paper Material restrictionsMaterial Safety Data Sheet Msds Extended warranty For more informationDeclaration of conformity HP Color LaserJet 3000 series Declaration of ConformityDeclares, that the product Product Names Laser safety Safety statementsCanadian DOC regulations Varoitus Enww Working with memory Printer memoryInstalling memory DIMMs To install memory and font DIMMsInstalling memory DIMMs To enable memory for Windows Enabling memoryChecking Dimm installation To check Dimm installationEnww Glossary Bidirectional communication Two-way data transmissionEnww Symbols/Numerics 2-sided printing IndexMacintosh Quick sets Enww Page Q5982-90907
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