HP WP36/50 manual Error Messages

Page 82

 

CHAPTER 4 TROUBLESHOOTING

 

 

Message

Corrective Action

 

 

Replace toner

Replace the toner container using a new toner kit. The printer does not operate when this

Clean printer

message is displayed. See Toner Container Replacement on page 5-1.

;

 

Replace waste

Replace the old waste toner box with the new one which is included in the TK-70 toner kit. The

toner box

message will also be shown if the waste toner box has become full. The waste toner box should be

 

replaced when the message display eventually shows Toner low. See Toner Container

 

Replacement on page 5-1.

 

 

Toner low

Replace the toner container using a new toner kit.

 

See Toner Container Replacement on page 5-1.

 

 

Top tray

The top tray has become full (approx. 500 pages). You must remove all printed pages from the top

paper full

tray. When the printer senses that the top tray is empty again, it will continue printing into the

;

top tray.

 

 

Warning

Printing job cannot be done in current resolution because there is not enough internal memory.

image adapt

Try adding more memory or changing resolution. See Appendix A Option Units.

Warning

The printer’s internal memory is running low due to the number of fonts and macros downloaded. Print

Low memory

a status page to see how much user memory is left, and try deleting unnecessary fonts and macros.

Table 4-4 (Continued)

 

3.3 Error Messages

The following table lists error messages that can be dealt with by the user.

Message

Corrective Action

 

 

File not found

VMB: A VMB tray that was specified for output does not contain any jobs, or the VMB tray is not

Press GO

being used. Confirm the VMB tray.

 

If Auto Continue is set to On, printing will be automatically resumed after a preset period of time.

;

See Auto Continue Setting on page 3-52.

Format error

This message appears when the printer is in the ready state and the memory card is not

Memory card

formatted, and therefore cannot be read or written.

Format error

Initialization (formatting) of the hard disk is required. Initialize the hard disk.

Hard disk

 

Hard disk err ##

Look at the error code given in place of ## and refer to the corresponding description given below.

Press GO

01: hard disk format error. If this error recurs even if the power has been turned off and then on,

 

reformat the hard disk.

02:The disk system is not installed. Recheck the requirements for using the system and the devices.

04:There is no available hard disk space. Delete unnecessary files, etc., to free up space.

06:There is no memory available to the hard disk system. Increase the available memory.

10:Formatting is not possible because host data is being spooled on the hard disk.Wait until the hard disk is ready, and then format.

20:The hard disk was installed in the incorrect slot (OPT). Reinstall the hard disk in a different slot (HDD).

85:VMB; Alias error (the alias setting was lost, or the VMB tray corresponding to the alias does not exist). Set the alias again.

97:Code job; The number of permanent code jobs reached the limit value, and no more can be saved. Either delete some unnecessary jobs, etc., or increase the limit.

;99: A print job for the specified ID does not exist in the hard disk.

I/F occupied

This message is displayed when you attempt to use the printer’s operator panel to change the

 

environmental settings on the interface from which data are presently being received.

ID error

The ID entered for a private job, or a stored job is not correct. Check the ID that is set using the

 

printer driver.

4-6

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Contents Océ Operation Guide Symbols Regarding TrademarksLicense Limited WarrantyIBM program license agreement Limitation of RemediesIii Contents Appendix B Host Computer Interface Glossary Glossary-1 Index Index-1For More Information IntroductionGuide to the Operation Guide Important! Please read first Other Precautions Installation PrecautionsPower Supply/Grounding the Printer EnvironmentPrecautions for Use Page Chapter Names of Parts Cleaning brush Main switchCleaning knob Power cord connector Option unit connectorGeneral Guidelines Paper SpecificationsChapter Handling Paper Paper AvailabilitySelecting the Right Paper Paper Grain Moisture ContentOther Paper Properties Adhesive-Backed Labels Special PaperTransparency Overhead Projection Film Paper type to be used Media type to be selectedPaper Type Metric specifications How to Load PaperInch specifications Loading Paper into the Paper CassetteLoading Paper into the MP Multi- Purpose Tray Setting Envelopes Using the Operator Panel Understanding the Operator PanelIndicator Description Operation IndicatorsInterface Indicator Message DisplayMessage Display Paper Size Paper Size IndicatorPaper Type Indicator Message Display Paper TypeParallel KeysKey Function NetworkUsing the Operator Panel Menu Selection SystemUSB On the next KIR Mode Off EcoPrint Mode Off EcoPrint Mode On Paper Handling Life Counters Others Total Print New Toner Installed Printing the Menu Map Using the Menu Selection SystemPrinting Status MPS ?Harold MPSQuick Copy Harold Quick Copy ?ArlenPrivate/Stored ?Arlen Private/Stored HaroldPrivate/Stored Arlen ?AgendaList Code JOB ? Agenda DeleteList Code JOB Cera Mita KM-Net Job ManagerPrint VMB Data Print VMB Data Tray001Print VMB Data Tray001Richard List of VMBTemp. Code JOB Size 0500MB MPS ConfigurationQuick Copy Maximum Space Assigned to Temporary Code Jobs050 Perm. Code JOB Size 0500MBPerm. Code JOB Size VMB Size 0500MBParallel I/F ?Nibble high Changing the Interface ParametersInterface ?Parallel Interface ?SerialInterface ?Network Baud RateChanging Network Interface Parameters ? Off Dhcp Off IP Address Subnet Mask Gateway 000.000.000.000Printing a Network Interface Status Changing the Emulation Print Kpdl Errs Off EmulationAlt. Emulation ?PCL ?OffPen1 Width Dots Setting the Default FontPen Width KC-GL Page Set ? Spsz?I000 Font Select InternalI000 Courier RegularSize Points Setting the Character Pitch for Courier/Letter GothicSetting the character code set Pitch 10.00 cpiUsing Page Set Menus Zoom CS→CS Source size indicator Target size indicatorSelecting the Reduced Print CS →C S98% Zoom→CS Orientation PortraitCR Action LF Action LF onlyCR Action CR only ? CR onlyEcoPrint Mode Off Setting the Print QualityKIR Mode Print QualityResolution ? Fast Mode EcoPrint ModeResolution Fast 1200 mode Operating an Option Hard DiskRead Data Hard DiskRead Data DataH001 Write DataDelete Data DataH001 List PartitionsList Partitions ? Delete DataOperating the RAM Disk Read Data ? DataH001 Operating a Memory Card Read Fonts ? Memory CardRead Fonts Read Fonts ProcessingFormatting Format Paper Handling MP Tray Type ? Plain Setting the MP Tray TypeMP Tray Type Plain Cassette Paper Size DisplayUnit ? mm Cassette1 sizeUnit Cassette 1 Type PlainFeed Select ? Cassette1 Cassette 1 Type ? PlainFeed Select Cassette1 Stack Select Top tray FaceDn Duplex Mode NoneDuplex Mode ?None Stack Select ?Top tray FaceDnA4/Letter 000 Stitch AdjustType Adjust Custom Override A4/LT OffPaper Weight ? Normal Type Adjust ? CustomPaper Weight Normal Duplex Path EnableOther Modes MSG Language ? English OthersMSG Language English Form Feed Time Out 030secSleep timer 015 min Sleep timerSleep timer 01 5 min Sleep ModeSelf test Please wait Ready Printer ResetPrinter Reset ? Resource Prot OffAuto Continue Mode On Auto Continue Mode OffAuto Continue Mode ? Off BuzzerDuplex Auto Continue Timer 0SecFinishing Error Duplex ? OffStaple ? Off ServiceStaple PunchPress Key repeatedly until Print Symptom Check Items Corrective Action TroubleshootingGeneral Guide Print Quality Problems Check the print density Check the EcoPrint settingCheck the charger unit installation Check the paper rampMaintenance Messages Indicators and MessagesIndicators Indicator Condition DescriptionPlease reinstall Adapter Duplex disabledPath error Incorrect slot Install MKError Messages Correct reading of the memory card Description Reference Correcting a Paper JamPaper jam message Online help messagesJam at the MP Tray Jam in Paper CassetteJam inside the MP transport Push the lever gray colored to raise the duplex unit Jam in Left Cover Paper Jam at the Option Document Finisher Chapter Toner Container ReplacementToner Container Replacement Interval Replenishing TonerMaintenance Pull it several times, and then push it back Replacing of toner and cleaning of the internal parts Fonts PCL Scalable and Bitmap Fonts Kpdl Fonts Fonts Appendix a Available OptionsIB-20/21E/22 Network Interface Card PF-70 Paper FeederPF-75 Paper Feeder IB-20/IB-21E/IB-22 Network Interface CardsNetwork Interface Installing Option UnitsPF-70/75 Paper Feeders DF-71/73/75 Document FinishersHard Disk Memory CardRemoving the Main Circuit Board YES noRemoving the Main Circuit Board from the Printer Removing Dimm Installing DIMMsTesting the Expansion Memory DIMMs to be usedParallel Interface Interface SignalsAppendix B Host Computer Interface Parallel Interface Communication ModesSpecifications USB InterfaceRS-232C Protocol Serial Interface OptionRS-232C Interface RS-232C Cable Connection Prescribe Frpo D0 commandConnecting the Printer to the Computer Obtain a Suitable RS-232C CableSystem Setting the RS-232C ParametersWindows XP, proceed as follows Windows 95/98/MEDOS \MODE COM196,N,8,1,P C\MODE LPT1=COM1Appendix C Specifications Specifications Description FS-9120DN FS-9520DNAppendix C Specifications Description FS-9120DN FS-9520DNGlossary RAM disk Sleep modePrinter driver Simple Network Management Protocol SnmpIndex Dimm A-5Index

WP36/50 specifications

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