IBM SG24-4763-00 manual

This soft copy for use by IBM employees only.

Appendix B. IBM TechConnect Program

The IBM TechConnect program is a server training, certification and information resource program. It is designed to help network specialists increase their technical skills and proficiency on IBM servers as well as networking and open computing solutions.

IBM TechConnect will offer server technical specialists value-added capabilities by offering state of the industry hands-on PC Server training and certification as well as:

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Industry-leading PC Server products and technical field support Technical specialist peer networking opportunities

Unique incentives and rewards in recognition of re-seller and individual′ s technical achievements

In today′s competitive environment, business customers of every size are relying on increasingly sophisticated PC Server networks to support, run and profitably manage their businesses. In addition to requiring advanced, fault-tolerant PC Servers, customers require highly skilled, qualified technical professionals to design, install and support their growing networks. The IBM TechConnect program is designed to meet these customer challenges. TechConnect focuses on informing, training, educating, and developing highly skilled people to fully support IBM PC Server customers from a total networking solutions perspective.

The program works at two levels:

1.The Associate path is an information connection, a quarterly mailing of our TechConnect CD that contains technical information designed specifically for networking specialists.

2.The Certification path includes hands-on lab training with real-life problem solving opportunities on IBM PC Server products. Course content will focus on underlying technology, in addition to specific products, to maximize value and provide transferable skills.

B.1 Certification

By attending the technical training being run through the IBM PC institute, individuals are working towards certification as an IBM Professional Server Specialist (PSS) or an IBM Professional Server Expert (PSE), which provides unique incentives and rewards in recognition of re-seller and individual′ s technical achievements.

The courses descriptions and codes are:

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IBM Server Technical Training (V5051): PSS and PSE designation

IBM Server/Novell NetWare Installation and Performance (V5052): PSE designation

IBM Server/IBM LAN Server Installation and Performance (V5053): PSE designation

IBM Server/Microsoft Windows NT (V5055): PSE designation

The professional roles being certified by IBM are:

•IBM Professional Server Specialist (PSS)

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