Soleus Air SG-WAC-18HCE manual Troubleshooting, Problem Possible Causes Solutions

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TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSES

SOLUTIONS

 

 

 

The Air Conditioner will not start

The air conditioner is unplugged

• Make sure the air conditioner is

 

 

plug is pushed completely into the

 

 

outlet

The fuse is blown/circuit breaker is tripped.

•Check the house fuse/circuit breaker box and replace the fuse or reset the breaker.

Power Failure

• The unit will automatically re-start

 

when power is restored.

 

• There is a protective time delay

 

(approx. 3 minutes) to prevent

 

tripping of the compressor

 

overload. For this reason, the unit

 

may not start normal cooling for 3

 

minutes after it is turned back on.

 

 

The current interrupter device is tripped.

•Press the RESET button located on the power cord plug.

•If the RESET button will not stay engaged, discontinue use of the air conditioner and contact a qualified service technician.

The Air Conditioner does not cool

Airflow is restricted

• Make sure there are no curtains,

as it should

 

blinds, or furniture blocking the

 

 

front of the air conditioner

 

 

 

 

The temperature control may not be

• Lower the set thermostat tempera-

 

set correctly.

ture

 

 

 

 

The air filter is dirty

• Clean the filter. See the Cleaning

 

 

and Care Section of the manual.

 

 

 

 

The room may be too warm

• Please allow time for the room to

 

 

cool down after turning on the air

 

 

conditioner.

 

 

 

 

Cold air is escaping

• Check for open furnace registers

 

 

and cold air returns

 

 

 

 

The Cooling Coils are frozen

• See “Air Conditioner Freezing Up”

 

 

below.

The Air Conditioner is freezing up

Ice blocks the air flow and stops the air

• Set the MODE dial to HIGH FAN

 

conditioner from cooling the room

or HIGH COOL and set the ther-

 

 

mostat to a higher temperature

 

The batteries are inserted incorrectly

 

The Remote Control is not working

• Check the position of the batteries.

 

The batteries may be dead

• Replace the batteries

 

 

 

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Contents SG-WAC-18HCE Important Safety Instructions Lcdi Power Cord and Plug Electrical RequirementsRecommended Ground Method Parts List Tools Needed Non-Hardware Packing ListSpecifications DisclaimerModel Window Preparation Installation & Assembly InstructionsPrior to Installing the Air Conditioner Storm Window RequirementsPage Installation & Assembly Instructions Window Mounting Remove ChassisTOP View Assembly & InstallationTop Angle Rail and Side Bracket Installation Placing the Cabinet Inside the WindowExtend the Accordion Panels Install Support BracketsInstall the Window Lock and Sash Seal MarkSelect the Wall Location THRU-THE-WALL InstallationInstalling the Chassis into the Cabinet Prepare the WallAssembly & Installation THRU-THE-WALL Prepare and Install the CabinetMasonry Construction Support Bracket Wooden StripRemote Control Using Your AIR ConditionerElectronic Control Panel & Remote Control Normal Operating SoundsUsing Your AIR Conditioner Using Your AIR Conditioner Cabinet Cleaning Care and CleaningAir Filter Cleaning Winter StorageTroubleshooting Problem Possible Causes SolutionsWater is dripping outside Water is dripping inside the roomWater collects in the base pan Warranty One Year Limited Warranty

SG-WAC-18HCE specifications

The Soleus Air SG-WAC-18HCE is a versatile and efficient window air conditioning unit designed to provide optimal cooling solutions for medium to large-sized rooms. With a cooling capacity of 18,000 BTUs, this model effectively combats the heat and humidity, ensuring a comfortable indoor environment. The unit is engineered with advanced technologies and features that enhance usability, energy efficiency, and overall performance.

One of the standout features of the SG-WAC-18HCE is its Energy Efficiency Ratio (EER) rating, which helps users save on electricity bills while still enjoying effective cooling. The appliance is equipped with a programmable timer, enabling users to set specific operating hours and temperature preferences. This results in further energy savings, as the unit can be programmed to cool only when needed.

The air conditioner also includes a variety of airflow settings, making it adaptable to individual preferences. Its three cooling speeds and two fan speeds allow for customizable comfort levels, while the 4-way adjustable air direction ensures that air circulation is optimized throughout the room. Furthermore, the unit operates quietly, thanks to its innovative design, making it suitable for bedrooms and workspaces where noise reduction is a priority.

Installation is simplified with the included user-friendly instructions, and the removable, washable filter allows for easy maintenance and improved air quality. The SG-WAC-18HCE is also equipped with a dehumidification function, which extracts excess moisture from the air, creating a more comfortable living space during humid weather conditions.

Safety features have not been overlooked in this model. It comes with a built-in safety switch that automatically shuts off the unit if it overheats, providing peace of mind for users. Additionally, the unit includes a “Follow Me” feature that utilizes the remote control’s built-in thermostat to sense the temperature of the room, allowing for more precise temperature control.

Overall, the Soleus Air SG-WAC-18HCE is an excellent choice for anyone looking for a reliable and efficient window air conditioner. With its robust cooling capacity, energy-saving features, quiet operation, and user-friendly design, it stands out as an effective solution for ensuring a cool and comfortable home environment during the hot summer months.
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