ZyXEL Communications Problems for Remote Users, Prestige 153/153X WAN Bridge/Routers

Prestige 153/153X WAN Bridge/Routers

14.5 Problems for Remote Users

Table 14-5.	Troubleshooting for Remote User to Dial-in
Troubleshooting		Corrective Action
Remote user can’t dial-in to the		First verify that you have configured the authentication parameters in
Prestige.		Menu 13. These would be CLID Authen, Recv. Authen, and Mutual
		Authen.
		In Menu 14, verify the user name and password for the remote dial-in
		user.
		If the remote dial-in user is negotiating IP, verify that the IP address
		is supplied correctly in Menu 13. Check that either the remote dial-in
		user is supplying a valid IP address, or that the Prestige is assigning
		a valid address from the IP pool.
		If the remote dial-in user is negotiating IPX, verify that the IPX
		network number is valid from the IPX pool (if it is being used).

14-4 Troubleshooting