Prestige 153/153X WAN Bridge/Routers

Chapter 14

Troubleshooting

This chapter covers the potential problems you may run into and the possible remedies. After each problem description, some instructions are provided to help you to diagnose and to solve the problem.

14.1 Problems Starting Up the Prestige

Table 14-1. Troubleshooting the Start-Up of your Prestige

Troubleshooting

Corrective Action

None of the LEDs are on when

Check the connection between the AC adapter and your Prestige.

you power on the Prestige

 

 

 

If the error persists you may have a hardware problem. In this case

 

you should contact technical support.

 

 

 

Cannot access the Prestige via

1.Check to see if the Prestige is connected to your computer’s serial

the console port.

port.

 

 

 

 

 

2. Check to see if the

VT100 terminal emulation

 

communications program is

 

 

 

 

configured correctly. The

9600 Baud.

 

communications software should

 

 

be configured as follows:

No parity, 8 Data bits, 1 Stop bit.

 

 

 

 

 

Troubleshooting

14-1

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ZyXEL Communications 153X Chapter Troubleshooting, Problems Starting Up the Prestige, Troubleshooting Corrective Action