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ZyXEL Communications
153X user manual
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Troubleshooting
Install
1. Remote Dial-in Users/Remote Nodes Comparison Chart
Warranty
Maintenance
Chapter Remote Node Configuration
Problems Connecting to a Remote Node or ISP
Problems Starting Up the Prestige
Diagnostic
General Setup
Page 110
Image 110
Page 109
Page 111
Page 110
Image 110
Page 109
Page 111
Contents
Users Manual
ZyXEL
Prestige 153/153X
Version
Trademarks
Copyright
Disclaimer
Prestige Prestige
FCC Interference Statement
Federal Communications Commission FCC Interference Statement
Prestige 153/153X WAN Bridge/Routers
Information for Canadian Users
Information for Canadian Users
Prestige 153/153X WAN Bridge/Routers
Declarations of CE Marking
The declarations of CE marking
Prestige 153/153X WAN Bridge/Routers
Prestige 153/153X WAN Bridge/Routers
ZyXEL Limited Warranty
ZyXEL Limited Warranty
FTP Information
Customer Support
Product Information
Prestige 153/153X WAN Bridge/Routers
Page
Internet Access
Table of Contents
Hardware Installation & Initial Setup
Prestige 153/153X WAN Bridge/Routers
IPX Configuration
Chapter Remote Node Configuration
Remote Node TCP/IP Configuration
Bridging Setup
Troubleshooting
Telnet Configuration and Capabilities
System Maintenance
Prestige 153/153X WAN Bridge/Routers
Page
List of Figures
List of Figures
Prestige 153/153X WAN Bridge/Routers
xiii
Prestige 153/153X WAN Bridge/Routers
List of Figures
Prestige 153/153X WAN Bridge/Routers
Menu 24.3.2 - System Maintenance - Syslog and Accounting
Menu 24.4 - System Maintenance - Diagnostic
Page
List of Tables
List of Tables
Prestige 153/153X WAN Bridge/Routers
xvii
Prestige 153/153X WAN Bridge/Routers
Abbreviations Used If Filter Type Is GEN
About This Users Manual
Preface
About Your Bridge/Router
Structure of this Manual
Chapter 1 Getting to Know Your Bridge/Router
1.2 Features of Prestige 153/153X
∙ Leased Lines Backup
1.1 Prestige 153/153X WAN Bridge Routers
∙ PPP Multilink Support
∙ Multiple Protocol Support
∙ Dial-On-Demand
∙ Bandwidth-On-Demand
∙ DHCP Support
1.3 The WAN Ports
1.3.1 WAN Terminology
∙ Call Control
1.4.1 Prestige 153/153X Front Panel
1.4 Front Panel LEDs and Back Panel Ports
ℵ ℑ ℜ
Prestige 153/153X WAN Bridge/Routers
Prestige 153/153X WAN Bridge/Routers
1.4.2 Front Panel LEDS
Indicator
LED Functions
Prestige 153/153X WAN Bridge/Routers
ℜ ℘ ⊗ ⊕
1.4.3 Prestige 153 Back Panel
Figure 1-2. Prestige 153 Back Panel Ports
Figure 1-3. Prestige 153X Back Panel Ports
1.4.4 Prestige 153X Back Panel
Prestige 153/153X WAN Bridge/Routers
Coporate LAN
1.5.1 Internet Access
1.5 Applications for Prestige 153/153X
1.5.1.1 Internet Single User Account
Figure 1-5. LAN-to-LAN Connection Application
1.5.2 Multi-protocol/Multilink LAN-to-LAN Connection
Branch Office LAN Coporate LAN
Telecommuter Remote User
1.5.3 Remote Access Server
Coporate LAN
Item Checklist
Chapter 2 Hardware Installation & Initial Setup
2.1 Unpacking your Bridge/Router
Package Contents
2.2 Additional Installation Requirements
POWER LAN
2.3 Connect your WAN Bridge/Router
2.3.1 Prestige 153 Connections
Prestige 153/153X WAN Bridge/Routers
Adapter
Power
2.3.2 Prestige 153X Connections
Outlet
Step 2. Connect WAN Devices to your Prestige
Step 4. Connect the Power Adapter to your Prestige
Step 1. Connect your Computer and your Prestige
Step 3. Connect your Prestige to Ethernet
2.4 Power On Your Prestige
Step 1. Initial Screen
Step 2. Enter Password
Login Screen
2.5 Navigating the SMT Interface
Table 2-2. Main Menu Commands
Main Menu Summary
Prestige 153/153X WAN Bridge/Routers
Figure 2-5. SMT Main Menu
Menu Title
2.6 Changing the System Password
Figure 2-6. Menu 23 - System Security
Step 4. Enter your new system password and press Enter
2.7 General Setup
Figure 2-8. Menu 1 - General Setup
Prestige 153/153X WAN Bridge/Routers
General Setup Menu Fields
2.7.1.1 Note on Bridge
Field
2.8 WAN Setup
2.8.1 Prestige 153 WAN Port Setup
Figure 2-10. Prestige 153 Menu 2.1 - Async WAN Port Setup
Prestige 153/153X WAN Bridge/Routers
Prestige 153/153X WAN Bridge/Routers
Table 2-5 describes how to configure a WAN port
Prestige 153 Async WAN Port Setup Menu Fields
Field
Prestige 153/153X WAN Bridge/Routers
Prestige 153 Async WAN Port Setup Menu Fields continued
Default ats0=0
2.8.2 Prestige 153X WAN Port Setup
Figure 2-11. Prestige 153X Menu 2 - WAN Port Setup
Prestige 153/153X WAN Bridge/Routers
Figure 2-12. Prestige 153X Menu 2.1 - Sync/Async WAN Port Setup
Prestige 153X Sync/Async WAN Port Setup Menu Fields
Field
Field
Prestige 153X Sync/Async WAN Port Setup Menu Fields continued
Prestige 153/153X WAN Bridge/Routers
Description
2.8.3 Prestige 153/153X Advanced WAN Port Setup
Figure 2-13. Menu 2.1.1 - Advanced WAN Port Setup
2.8.3.1 AT Command Strings
Advanced WAN Port Setup AT Commands Fields
2.8.3.2 DTR Signal
2.8.3.3 Response Strings
Prestige 153/153X WAN Bridge/Routers
Table 2-8. Advanced WAN Port Setup Call Control Parameters
Default
Field
2.9 Ethernet Setup
2.9.1 General Ethernet Setup
2.10 Protocol Dependent Ethernet Setup
Chapter Internet Access
3.1 Route IP Setup
3.2.1 IP Address and Subnet Mask
3.2.2 RIP Setup
3.2 TCP/IP Parameters
3.2.3.2 DNS Server Addresses
3.2.3 DHCP Configuration
3.2.3.1 IP Pool Setup
3.3 TCP/IP and DHCP Ethernet Setup
Figure 3-2. Menu 3.2 - TCP/IP and DHCP Ethernet Setup
Field
Table 3-1. DHCP Ethernet Setup Menu Fields
Prestige 153/153X WAN Bridge/Routers
Description
Field
Table 3-2. TCP/IP Ethernet Setup Menu Fields
Prestige 153/153X WAN Bridge/Routers
Description
3.4 Internet Access Configuration
Figure 3-3. Menu 4 - Internet Access Setup
Prestige 153/153X WAN Bridge/Routers
Field
Internet Access Setup Menu Fields
Prestige 153/153X WAN Bridge/Routers
Description
Field
Internet Access Setup Menu Fields continued
Prestige 153/153X WAN Bridge/Routers
Description
3.5 Single User Account
INTERNET
3.5.1 Advantages of SUA
3.5.2 Single User Account Configuration
Figure 3-5. Menu 4 - Internet Access Setup for Single User Account
3.6 Configuring Backup ISP Accounts
3.6.1 Configure a Backup ISP
3.6.2 Switch ISP
3.7 Editing Script Options
Page
4.1.1 Remote Node Profile
Chapter Remote Node Configuration
4.1 Remote Node Setup
Switch for dial-up lines
Field
Prestige 153/153X WAN Bridge/Routers
Remote Node Profile Menu Fields for Dial-up Lines
Description
Field
Prestige 153/153X WAN Bridge/Routers
Remote Node Profile Menu Fields for Dial-up Lines continued
Description
Field
Prestige 153/153X WAN Bridge/Routers
Remote Node Profile Menu Fields for Dial-up Lines continued
Description
Field
Prestige 153/153X WAN Bridge/Routers
Remote Node Profile Menu Fields for Dial-up Lines continued
Description
Field
Prestige 153/153X WAN Bridge/Routers
Remote Node Profile Menu Fields for Dial-up Lines continued
Description
Default=300sec
4.1.2 Outgoing Authentication Protocol
4.1.3 PPP Multilink
4.1.4 Bandwidth on Demand
4.1.5 Editing PPP Options
Figure 4-3. Menu 11.2 - Remote Node PPP Options
Field
Prestige 153/153X WAN Bridge/Routers
Table 4-2. Remote Node PPP Options Menu Fields
Description
4.1.6 Editing Login Script
Table 4-2. Remote Node PPP Options Menu Fields continued
login successful Starting PPP
Figure 4-4. Menu 11.4 - Remote Node Setup Script
Field
Prestige 153/153X WAN Bridge/Routers
Remote Node Script Menu Fields
Description
4.2.2 Leased Line Remote Node Profile
4.2.1 Dial-up Backup for Leased Line
4.2 Leased Line Support
for backup line only
for backup line only
for backup line only
for backup line only
Table 4-4. Remote Node Profile Menu Fields for Leased Lines continued
for backup line only
Prestige 153/153X WAN Bridge/Routers
Field
for backup line only
for backup line only
for backup line only
Prestige 153/153X WAN Bridge/Routers
Coporate LAN
Chapter 5 Remote Node TCP/IP Configuration
5.1 LAN-to-LAN Application
5.1.1 Remote Node Setup
Figure 5-2. Menu 11.3- Remote Node TCP/IP Options
Chapter 3 - Internet Access Application
Remote Network
Local Network
Prestige 153/153X WAN Bridge/Routers
Remote Node TCP/IP Configuration
and No. See Chapter 3 - Internet Access Application for more
Field
Table 5-2. Remote Node TCP/IP Configuration continued
Prestige 153/153X WAN Bridge/Routers
Description
Router
5.1.2 IP Static Route Setup
Router
Figure 5-4. Example of Static Routing Topology
Figure 5-5. Menu 12 - Static Route Setup
Figure 5-6. Menu 12.1 - Edit IP Static Route
Field
Prestige 153/153X WAN Bridge/Routers
Edit IP Static Route Menu Fields
Description
6.1.1 Network and Node Number
Chapter IPX Configuration
6.1 IPX Network Environment
6.1.2 Frame Types
6.1.3 External Network Number
6.1.4 Internal Network Number
6.2.2 Prestige on LAN without Server
6.2 Prestige in an IPX Environment
6.2.1 Prestige on LAN with Server
6.3 IPX Spoofing
Prestige 153/153X WAN Bridge/Routers
6.4 IPX Ethernet Setup
Figure 6-2. Menu 3.3 - Novell IPX Ethernet Setup
Field
Novell IPX Ethernet Setup Fields
Prestige 153/153X WAN Bridge/Routers
Description
6.5 LAN-to-LAN Application with Novell IPX
Coporate LAN
6.5.1 IPX Remote Node Setup
Figure 6-4. Menu 11.3 - Remote Node Novell IPX Options
Field
Prestige 153/153X WAN Bridge/Routers
Remote Node Novell IPX Options
Description
6.5.2 IPX Static Route Setup
Figure 6-5. Menu 12.2 - Edit IPX Static Route
Field
Prestige 153/153X WAN Bridge/Routers
Edit IPX Static Route Menu Fields
Description
Page
7.1 Bridging in General
Chapter Bridging Setup
7.2 Bridge Ethernet Setup
Table 7-1 describes how to configure the Handle IPX field in Menu
7.2.1 Remote Node Bridging Setup
Figure 7-2. Menu 11.3 - Remote Node Bridging Options
Field
Prestige 153/153X WAN Bridge/Routers
Remote Node Bridge Options
Description
7.2.2 Bridge Static Route Setup
Figure 7-3. Menu 12.3 - Edit Bridge Static Route
Table 7-3. Bridge Static Route Menu Fields
The following Table 7-3 describes the Bridge Static Route Menu
Prestige 153/153X WAN Bridge/Routers
Field
Chapter Dial-in Server Configuration
Table 8-1. Remote Dial-in Users/Remote Nodes Comparison Chart
PSTN/ISDN Network
8.1 Remote Access Server
CORPORATE OFFICE
Prestige 153/153X WAN Bridge/Routers
Local Network
8.2 LAN-to-LAN Application
Remote Network
Figure 8-2. Example of a Dial-in Server Application
8.3 Default Dial-In Setup
Figure 8-3. Menu 13 - Default Dial-in Setup
Field
Default Dial-in Setup Fields
Prestige 153/153X WAN Bridge/Routers
Description
Field
Default Dial-in Setup Fields continued
Prestige 153/153X WAN Bridge/Routers
Description
Field
Default Dial-in Setup Fields continued
Prestige 153/153X WAN Bridge/Routers
Description
Figure 8-5. Menu 14.1 - Edit Dial-in User
8.4 Dial-In Users Setup
Figure 8-4. Menu 14 - Dial-in User Setup
Field
Prestige 153/153X WAN Bridge/Routers
Edit Dial-in User Menu Fields
Description
Edit Dial-in User Menu Fields continued
8.5 CLID Authentication
8.6 Callback
Chapter Filter Configuration
9.1 About Filtering
The Filter Structure of the Prestige
Figure 9-1. Outgoing Packet Filtering Process
9.2 Configuring a Filter Set
Figure 9-3. Menu 21.1 - Filter Rules Summary
9.2.1 Filter Rules Summary Menu
Prestige 153/153X WAN Bridge/Routers
Abbreviations Used in the Filter Rules Summary Menu
Abbreviations Used If Filter Type Is IP
Prestige 153/153X WAN Bridge/Routers
Abbreviations Used in the Filter Rules Summary Menu continued
Abbreviations
IPX Packet Type
Abbreviations Used If Filter Type Is IPX
Table 9-4. Abbreviations Used If Filter Type Is GEN
Source Socket
9.3 Configuring a Filter Rule
9.3.1 TCP/IP Filter Rule
Field
Prestige 153/153X WAN Bridge/Routers
TCP/IP Filter Rule Menu Fields
Description
Field
Filter Configuration
Prestige 153/153X WAN Bridge/Routers
Description
9.3.2 Generic Filter Rule
Figure 9-5. Menu 21.1.2 - Generic Filter Rule
Generic Filter Rule Menu Fields
Default
Prestige 153/153X WAN Bridge/Routers
Field
9.3.3 Novell IPX Filter Rule
Figure 9-6. Menu 21.1.3 - IPX Filter Rule
IPX Filter Rule Menu Fields
Table 9-7 describes the IPX Filter Rule
Prestige 153/153X WAN Bridge/Routers
Field
Page
10.1 About SNMP
Chapter SNMP Configuration
10.2 SNMP Configuration
Prestige 153/153X WAN Bridge/Routers
Table 10-1. SNMP Configuration Menu Fields
Default
Field
11.1 Changing the System Password
Chapter System Security
Enter your existing system password and press Enter
11.2 Using RADIUS Authentication
11.2.1 Installing a RADIUS Server
11.2.2 RADIUS Server Configuration
Figure 11-3. Menu 23.2 - System Security - External Server
System Security - External Server Menu Fields
Default
Prestige 153/153X WAN Bridge/Routers
Field
11.2.2.1 The Key Field
11.2.4 Using RADIUS Authentication for CLID
11.2.3 Adding Users to the RADIUS Database
12.2 Telnet Under SUA
Chapter 12 Telnet Configuration and Capabilities
12.1 About Telnet Configuration
12.3 Telnet Capabilities
12.3.1 Single Administrator
12.3.2 System Timeout
Chapter System Maintenance
Figure 13-1. Menu 24 - System Maintenance
13.1 System Status
Field
System Maintenance - Status Menu Fields
Prestige 153/153X WAN Bridge/Routers
Description
Source IP Address
Table 13-1. System Maintenance - Status Menu Fields continued
Figure 13-3. LAN Packet Which Triggered Last Call
13.3 Log and Trace
13.3.1 Viewing Error Log
13.2 Terminal Baud Rate
61 4 PINI ERROR System Ert completed
Figure 13-5. Examples of Error and Information Messages
60 4 PP07 INFO LAN promiscuous mode
63 e PINI INFO Session Begin Clear Error Log y/n
Table 13-2. System Maintenance Menu Syslog Parameters
13.3.2 Syslog And Accounting
Figure 13-6. Menu 24.3.2 - System Maintenance - Syslog and Accounting
Call Information Messages
13.4 Diagnostic
Table 13-3. System Maintenance Menu Diagnostic Test Options
Prestige 153/153X WAN Bridge/Routers
Prestige 153/153X WAN Bridge/Routers
Figure 13-9 shows a trace example where authentication failed
Figure 13-9. Trace Display for a Failed Authentication
13.5 Backup Configuration
13.6 Restore Configuration
13.7 Firmware Update
Figure 13-10. Menu 24.7 - System Maintenance - Upload Firmware
13.7.1 Upload RAS code
Figure 13-11. Menu 24.7.1 - Uploading RAS Code
13.7.2 Uploading ROM File
Figure 13-12. Menu 24.7.2 - System Maintenance - Upload ROM File
Figure 13-13. Menu 24.9 - System Maintenance - Call Control
13.8 Command Interpreter Mode
13.9 Call Control
13.9.1 Blacklist
Figure 13-14. Menu 24.9.2 - Blacklist
13.9.2 Budget Management
Table 14-1. Troubleshooting the Start-Up of your Prestige
Chapter Troubleshooting
14.1 Problems Starting Up the Prestige
Troubleshooting
Table 14-2. Troubleshooting a WAN Port Connection
14.2 Problems With the WAN Ports
14.3 Problems with the LAN Interface
Troubleshooting the LAN Interface
Troubleshooting
14.4 Problems Connecting to a Remote Node or ISP
Table 14-4. Troubleshooting a Connection to a Remote Node or ISP
Prestige 153/153X WAN Bridge/Routers
Troubleshooting
14.5 Problems for Remote Users
Troubleshooting for Remote User to Dial-in
Prestige 153/153X WAN Bridge/Routers
Chapter
Acronyms and Abbreviations
PSTN
IndexI-1
Index
Prestige 153/153X WAN Bridge/Routers
Prestige 153/153X WAN Bridge/Routers
I-2 Index
Prestige 153/153X WAN Bridge/Routers
I-2 Index