HP 9xx manual Checking the print cartridge status

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checking the print cartridge status

Open the printer’s top cover when the Print Cartridge Status light flashes. The yellow arrow on the print cartridge cradle points to one of five Print Cartridge Status icons revealing the exact nature of the problem.

1.tri-color print cartridge problem icon 2. black cartridge problem icon

3.tri-color print cartridge low-ink icon 4. black cartridge low-ink icon

5.cartridges OK icon 6. yellow indicator arrow

troubleshooting problems with the tri-color or black print cartridge

If the yellow arrow points to a print cartridge problem icon, the print cartridge is either missing, improperly installed, defective, or is the wrong print cartridge for the printer. To correct the problem:

1.Insert the proper print cartridge if one is missing.

The printer needs both a black print cartridge and a color print cartridge.

2.Remove and reinsert the print cartridge if both print cartridges are installed.

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Contents Quick help Solve a problem Product maintenanceProduct specifications IndexLearn to print Introducing the hp deskjet series printer Terms and conventions SymbolsTerms IconsCopyright 2000 Hewlett-Packard Company Hewlett-packard company noticesAcknowledgments Cancel button Learning about printer featuresPrint cartridge status symbol and light Buttons and lightsResume button and light Power button and lightPaper trays Automatic two-sided printing module Infrared lensAutomatic paper-type sensor Manual two-sided printingTray Using paper traysOut tray Printing with the hp deskjet printer Selecting the default printer using the ChooserUSB connection AppleTalk network connectionSelecting the default printer using other options Selecting print options Selecting print settingsControlling page layout Click the job title or icon, then click the Trash icon, or Marking a print request urgent Desktop printing Using the buttons in the print dialog boxPrinting on paper and other media Printing a single envelope EnvelopesPreparing to print Printing envelopesClick File Print Printing guidelinesPrinting stacks of envelopes For best results use HP products Printing transparencies TransparenciesPreparing to print Printing guidelines Printing labels LabelsPaper Type plain paper Print Quality Normal Printing business cards, index cards, and other small media Business cards, index cards, and other small mediaClick OK Printing photographs PhotographsPrint Quality Best Printing greeting cards Greeting cardsPrint Both Sides Select if appropriate Click OK to print Printing posters PostersTiling Size 2 x 2, 3 x 3, or 4 x Printing banners BannersUse hp banner paper for best results Printing iron-on transfers Iron-on transfersPaper Type hp premium inkjet paper Printing manually Manual two-sided printingClick Continue when the paper is properly reloaded Printing guidelines Special features Printing from a PowerBook Infrared printing featureUsing infrared printing with a PowerBook Infrared printing with a Palm Pilot Infrared printing with an hp photosmart digital camera Printing with the automatic two-sided printing module Automatic two-sided printing moduleSee also Automatic paper-type sensor Using the automatic paper-type sensorTurning off the automatic paper-type sensor Product maintenance Understanding the print cartridge status light Print cartridge status lightChecking the print cartridge status Verifying that the problem is solved Solving problems with low inkReplacing print cartridges Insert the print cartridge firmly into the cradle See also Automatically cleaning print cartridges Preparing to clean Manually cleaning print cartridgesGathering cleaning supplies Cleaning the print cartridges and print cartridge cradle Print cartridge cradle 2. cradle wall Cleaning the printer case Refilling print cartridges Maintaining print cartridges Print cartridge part numbers Viewing the hp deskjet utility panels Using the hp deskjet utilityAccessing the hp deskjet utility Solve a problem Resume light Power lightPrinter lights are flashing All lights are flashing Print cartridge lightPrinter is not printing Reinstall the printer softwarePaper does not come out of the printer Check the printer Verify the followingPaper jams when using the rear access door Printer does not turn on Computer does not meet system requirements Printer is too slowPrinter software is outdated Complex documents, graphics, or photographs are printingConflicting USB cable connections Automatic paper type option is enabledBlank pages are printing Problems with printoutsDocument is printed off-center or at an angle Check the print cartridgesMinimum printing margins Print quality is poor Printout does not reflect new print settingsPhotos are not printing correctly Banners are not printing correctly Printer stopped printing Problems with the infrared printing featureInfrared light is flashing Printer prints only a single calendar appointment No page prints Problems with the automatic two-sided printing moduleBinding margin is in the wrong place Remove the paper from the In and Out trays Remove the paper from the In and Out trays Automatic Two-Sided Printing Module may not be enabled See also Problems with the automatic paper-type sensor Printer ejects the paper Product specifications Color resolution depending on paper type Black truetype text resolution depending on paper typePhoto paper printing resolution Black text print speedWeight DimensionsMemory Buttons/LightsPower requirements Power consumptionOperating environment Declared noise emissions in accordance with ISOMedia size Media weightMedia handling Print cartridge part numbers Product specifications for the hp deskjet 980 series printer Buttons/Lights Power consumption Media handling Print cartridge part numbers Product specifications for the hp deskjet 960 series printer 86 kg 12.90 lb without print cartridges 100 101 Print cartridges Range Infrared printing specificationsSupported operating systems Supported devicesMinimum printing margins Automatic two-sided printing module specificationsMedia type 106 A4 paper Minimum printing marginsLetter, legal, and executive paper A5, B5, and user defined paperEnvelopes Hagaki postcardsBanners-A4 210 x 297 mm 8.27 x 11.7 Banners-letter 216 x 279 mm 8.5 x 11AppleTalk connection System requirements110 Index Hold a print request14 Out tray extension10 Print settings Printing Default816 Registering your hp deskjet printer64 restart printing15 Registering your hp deskjet printer64 WOW panel64 116