HP 9xx manual Problems with printouts, Blank pages are printing, Check the print cartridges

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problems with printouts

blank pages are printing

The printer may process pages containing no text or images if:

One or both print cartridges is empty

The vinyl tape is not removed from the print cartridge

A fax is being printed

check the print cartridges

1.Raise the printer’s top cover to view the Print Cartridge Status icons.

2.Replace the print cartridge if it is empty.

3.Remove the protective piece of vinyl tape if it is still attached to the print cartridge.

save a facsimile (fax) file in graphic format

1.Save the fax in a graphic format with a .tiff file name extension.

2.Copy and insert the graphic in a word processing document.

3.Save the document.

4.Print the document in the word processing program.

See also:

replacing print cartridges

If you continue to have problems, contact HP Customer Care.

document is printed off-center or at an angle

1.Verify that the paper is correctly placed in the In tray.

2.Verify that the paper guides fit snugly against the paper.

3.Reprint the document.

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Contents Quick help Index Product maintenanceSolve a problem Product specificationsLearn to print Introducing the hp deskjet series printer Icons SymbolsTerms and conventions TermsHewlett-packard company notices AcknowledgmentsCopyright 2000 Hewlett-Packard Company Buttons and lights Learning about printer featuresCancel button Print cartridge status symbol and lightPower button and light Paper traysResume button and light Automatic two-sided printing module Infrared lensAutomatic paper-type sensor Manual two-sided printingTray Using paper traysOut tray AppleTalk network connection Selecting the default printer using the ChooserPrinting with the hp deskjet printer USB connectionSelecting the default printer using other options Selecting print settings Controlling page layoutSelecting print options Click the job title or icon, then click the Trash icon, or Marking a print request urgent Desktop printing Using the buttons in the print dialog boxPrinting on paper and other media Printing envelopes EnvelopesPrinting a single envelope Preparing to printClick File Print Printing guidelinesPrinting stacks of envelopes For best results use HP products Transparencies Preparing to printPrinting transparencies Printing guidelines Printing labels LabelsPaper Type plain paper Print Quality Normal Printing business cards, index cards, and other small media Business cards, index cards, and other small mediaClick OK Printing photographs PhotographsPrint Quality Best Printing greeting cards Greeting cardsPrint Both Sides Select if appropriate Click OK to print Printing posters PostersTiling Size 2 x 2, 3 x 3, or 4 x Printing banners BannersUse hp banner paper for best results Printing iron-on transfers Iron-on transfersPaper Type hp premium inkjet paper Printing manually Manual two-sided printingClick Continue when the paper is properly reloaded Printing guidelines Special features Infrared printing feature Using infrared printing with a PowerBookPrinting from a PowerBook Infrared printing with a Palm Pilot Infrared printing with an hp photosmart digital camera Printing with the automatic two-sided printing module Automatic two-sided printing moduleSee also Automatic paper-type sensor Using the automatic paper-type sensorTurning off the automatic paper-type sensor Product maintenance Understanding the print cartridge status light Print cartridge status lightChecking the print cartridge status Verifying that the problem is solved Solving problems with low inkReplacing print cartridges Insert the print cartridge firmly into the cradle See also Automatically cleaning print cartridges Manually cleaning print cartridges Gathering cleaning suppliesPreparing to clean Cleaning the print cartridges and print cartridge cradle Print cartridge cradle 2. cradle wall Cleaning the printer case Refilling print cartridges Maintaining print cartridges Print cartridge part numbers Using the hp deskjet utility Accessing the hp deskjet utilityViewing the hp deskjet utility panels Solve a problem Power light Printer lights are flashingResume light All lights are flashing Print cartridge lightCheck the printer Verify the following Reinstall the printer softwarePrinter is not printing Paper does not come out of the printerPaper jams when using the rear access door Printer does not turn on Complex documents, graphics, or photographs are printing Printer is too slowComputer does not meet system requirements Printer software is outdatedConflicting USB cable connections Automatic paper type option is enabledCheck the print cartridges Problems with printoutsBlank pages are printing Document is printed off-center or at an angleMinimum printing margins Print quality is poor Printout does not reflect new print settingsPhotos are not printing correctly Banners are not printing correctly Problems with the infrared printing feature Infrared light is flashingPrinter stopped printing Printer prints only a single calendar appointment Problems with the automatic two-sided printing module Binding margin is in the wrong placeNo page prints Remove the paper from the In and Out trays Remove the paper from the In and Out trays Automatic Two-Sided Printing Module may not be enabled See also Problems with the automatic paper-type sensor Printer ejects the paper Product specifications Black text print speed Black truetype text resolution depending on paper typeColor resolution depending on paper type Photo paper printing resolutionButtons/Lights DimensionsWeight MemoryDeclared noise emissions in accordance with ISO Power consumptionPower requirements Operating environmentMedia weight Media handlingMedia size Print cartridge part numbers Product specifications for the hp deskjet 980 series printer Buttons/Lights Power consumption Media handling Print cartridge part numbers Product specifications for the hp deskjet 960 series printer 86 kg 12.90 lb without print cartridges 100 101 Print cartridges Supported devices Infrared printing specificationsRange Supported operating systemsMinimum printing margins Automatic two-sided printing module specificationsMedia type 106 A5, B5, and user defined paper Minimum printing marginsA4 paper Letter, legal, and executive paperBanners-letter 216 x 279 mm 8.5 x 11 Hagaki postcardsEnvelopes Banners-A4 210 x 297 mm 8.27 x 11.7AppleTalk connection System requirements110 Index Hold a print request14 Out tray extension10 Print settings Printing Default816 Registering your hp deskjet printer64 restart printing15 Registering your hp deskjet printer64 WOW panel64 116