HP 9xx Printer is not printing, Paper does not come out of the printer, Check the printer lights

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printer is not printing

paper does not come out of the printer

Follow these instructions to correct the problem.

check the printer Verify the following:

1.The printer is connected to the power source.

2.The cable connections are secure.

3.The printer is turned on.

4.The media is correctly placed in the In tray.

5.The printer’s top cover is closed.

6.The Rear Access Door is attached.

check the printer lights

1.Lift the printer cover to verify that the print cartridges are properly installed if the Print Cartridge Status light is blinking.

2.If the Power light is blinking, the printer is in the process of printing.

3.If the Resume light is blinking, press the Resume button.

reinstall the printer software

See the Quick Start setup poster for more information.

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Contents Quick help Product specifications Product maintenanceSolve a problem IndexLearn to print Introducing the hp deskjet series printer Terms SymbolsTerms and conventions IconsAcknowledgments Hewlett-packard company noticesCopyright 2000 Hewlett-Packard Company Print cartridge status symbol and light Learning about printer featuresCancel button Buttons and lightsPaper trays Power button and lightResume button and light Infrared lens Automatic two-sided printing moduleManual two-sided printing Automatic paper-type sensorUsing paper trays TrayOut tray USB connection Selecting the default printer using the ChooserPrinting with the hp deskjet printer AppleTalk network connectionSelecting the default printer using other options Controlling page layout Selecting print settingsSelecting print options Click the job title or icon, then click the Trash icon, or Marking a print request urgent Using the buttons in the print dialog box Desktop printingPrinting on paper and other media Preparing to print EnvelopesPrinting a single envelope Printing envelopesPrinting guidelines Click File PrintPrinting stacks of envelopes For best results use HP products Preparing to print TransparenciesPrinting transparencies Printing guidelines Labels Printing labelsPaper Type plain paper Print Quality Normal Business cards, index cards, and other small media Printing business cards, index cards, and other small mediaClick OK Photographs Printing photographsPrint Quality Best Greeting cards Printing greeting cardsPrint Both Sides Select if appropriate Click OK to print Posters Printing postersTiling Size 2 x 2, 3 x 3, or 4 x Banners Printing bannersUse hp banner paper for best results Iron-on transfers Printing iron-on transfersPaper Type hp premium inkjet paper Manual two-sided printing Printing manuallyClick Continue when the paper is properly reloaded Printing guidelines Special features Using infrared printing with a PowerBook Infrared printing featurePrinting from a PowerBook Infrared printing with a Palm Pilot Infrared printing with an hp photosmart digital camera Automatic two-sided printing module Printing with the automatic two-sided printing moduleSee also Using the automatic paper-type sensor Automatic paper-type sensorTurning off the automatic paper-type sensor Product maintenance Print cartridge status light Understanding the print cartridge status lightChecking the print cartridge status Solving problems with low ink Verifying that the problem is solvedReplacing print cartridges Insert the print cartridge firmly into the cradle See also Automatically cleaning print cartridges Gathering cleaning supplies Manually cleaning print cartridgesPreparing to clean Cleaning the print cartridges and print cartridge cradle Print cartridge cradle 2. cradle wall Cleaning the printer case Refilling print cartridges Maintaining print cartridges Print cartridge part numbers Accessing the hp deskjet utility Using the hp deskjet utilityViewing the hp deskjet utility panels Solve a problem Printer lights are flashing Power lightResume light Print cartridge light All lights are flashingPaper does not come out of the printer Reinstall the printer softwarePrinter is not printing Check the printer Verify the followingPaper jams when using the rear access door Printer does not turn on Printer software is outdated Printer is too slowComputer does not meet system requirements Complex documents, graphics, or photographs are printingAutomatic paper type option is enabled Conflicting USB cable connectionsDocument is printed off-center or at an angle Problems with printoutsBlank pages are printing Check the print cartridgesMinimum printing margins Printout does not reflect new print settings Print quality is poorPhotos are not printing correctly Banners are not printing correctly Infrared light is flashing Problems with the infrared printing featurePrinter stopped printing Printer prints only a single calendar appointment Binding margin is in the wrong place Problems with the automatic two-sided printing moduleNo page prints Remove the paper from the In and Out trays Remove the paper from the In and Out trays Automatic Two-Sided Printing Module may not be enabled See also Problems with the automatic paper-type sensor Printer ejects the paper Product specifications Photo paper printing resolution Black truetype text resolution depending on paper typeColor resolution depending on paper type Black text print speedMemory DimensionsWeight Buttons/LightsOperating environment Power consumptionPower requirements Declared noise emissions in accordance with ISOMedia handling Media weightMedia size Print cartridge part numbers Product specifications for the hp deskjet 980 series printer Buttons/Lights Power consumption Media handling Print cartridge part numbers Product specifications for the hp deskjet 960 series printer 86 kg 12.90 lb without print cartridges 100 101 Print cartridges Supported operating systems Infrared printing specificationsRange Supported devicesAutomatic two-sided printing module specifications Minimum printing marginsMedia type 106 Letter, legal, and executive paper Minimum printing marginsA4 paper A5, B5, and user defined paperBanners-A4 210 x 297 mm 8.27 x 11.7 Hagaki postcardsEnvelopes Banners-letter 216 x 279 mm 8.5 x 11System requirements AppleTalk connection110 Index Hold a print request14 Out tray extension10 Print settings Printing Default816 Registering your hp deskjet printer64 restart printing15 Registering your hp deskjet printer64 WOW panel64 116